Blue Host negative review #4830 by Shane (sgspowell-sasca@y...)
Blue Host got a negative review on and one official response on
Shane ( sgspowell-sasca@y... )
Stay away from BH. Unlimited does NOT mean unlimited.
I was with them just over 1 year. I had 5 personal/family domains (photos and blogs) and one not-for-profit domain. Minimal bandwidth on all of them, but considerable amounts of disk space due mostly to 4 Gallery2 installs. But, that's ok, they say unlimited storage right! Wrong! My account was disabled due to some misunderstanding. Fair enough, but in the process of diagnosing the cause for the disable, I was informed that they were days away from imposing a 50k file number limit. WHAT!! I'm over 200k easy, again due to a large photo collection. Now, I'm freaking out, and scrambling to find someone who will not lock my account for having lots of photos. Thanks for the heads up BH! Unlimited My Ass! They hide behind their TOS saying that anybody who causes stress on a server is subject to their account being disabled. I was in violation because their filesystem checks were taking too long. What? Why is it my fault that you have too many users on one machine? My CPU,Memory and Bandwidth are almost nill, yet my file # exceeds your ability to contend with? We're not talking about millions of files here, but 200,000.
Thanks for the fiasco BH, and the waste of my time.
I was with them just over 1 year. I had 5 personal/family domains (photos and blogs) and one not-for-profit domain. Minimal bandwidth on all of them, but considerable amounts of disk space due mostly to 4 Gallery2 installs. But, that's ok, they say unlimited storage right! Wrong! My account was disabled due to some misunderstanding. Fair enough, but in the process of diagnosing the cause for the disable, I was informed that they were days away from imposing a 50k file number limit. WHAT!! I'm over 200k easy, again due to a large photo collection. Now, I'm freaking out, and scrambling to find someone who will not lock my account for having lots of photos. Thanks for the heads up BH! Unlimited My Ass! They hide behind their TOS saying that anybody who causes stress on a server is subject to their account being disabled. I was in violation because their filesystem checks were taking too long. What? Why is it my fault that you have too many users on one machine? My CPU,Memory and Bandwidth are almost nill, yet my file # exceeds your ability to contend with? We're not talking about millions of files here, but 200,000.
Thanks for the fiasco BH, and the waste of my time.
As seen in our terms of service at: http://www.bluehost.com/cgi/info/terms.html
Unlimited Hosting Space. BlueHost.Com does not set arbitrary limits on the amount of disk space a Subscriber can use for the Subscriber's website, nor does BlueHost.Com charge additional fees based on an increased amount of storage used, provided the Subscriber's use of storage complies with these Terms. Please note, however, that the BlueHost.Com service is designed to host websites . BlueHost.Com does NOT provide unlimited space for online storage, backups, or archiving of electronic files, documents, log files, etc., and any such prohibited use of the Services will result in the termination of Subscriber's account, with or without notice.
Marketing representative (james@bluehost.com, ).
Unlimited Hosting Space. BlueHost.Com does not set arbitrary limits on the amount of disk space a Subscriber can use for the Subscriber's website, nor does BlueHost.Com charge additional fees based on an increased amount of storage used, provided the Subscriber's use of storage complies with these Terms. Please note, however, that the BlueHost.Com service is designed to host websites . BlueHost.Com does NOT provide unlimited space for online storage, backups, or archiving of electronic files, documents, log files, etc., and any such prohibited use of the Services will result in the termination of Subscriber's account, with or without notice.
Marketing representative (james@bluehost.com, ).
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