ASPnix negative review #5507 by Gagarin (igogaren@g...) on Jun 2009


ASPnix got a negative review on and one official response on
aspnix.com
ASPnix
1550 Larimer St #513
Denver , CO 80202
US
☎ Phone +1-303-5520227
Customer review #5507
2/10
Gagarin ( igogaren@g... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Please, be carefull

I just want to warn you

ASPNIX canceled my account with all databases and websites because I'm traveling and using differentd IPs, and due to inaccurately filled forms.
No warnings, no notifications.


Here is my log with support

ME:
Hello!
I cannot access control panel. It says 'The username or password specified was incorrect'.
And my wesites also unreachable.
whats wrong?

SUPPORT:
Your account was cancelled and removed due to fraud. During a random inspection we found details of your account that did not match up.
Your signup location was thailand, your logged in from china, but used a russian address that was found to be fake.
Thank you!

Kindest regards,
ASPnix Support Department

ME:
Yes, that's correct!
I travel, and don't have permanent address. When I was in Thailand I hosted my travelblog with aspnix. Currently I'm in China. 2 weeks later i'll be in Malaysia, then Nepal and India... what's wrong with this?
how can we reactivate my account?


SUPPORT:
Sir I apologize, but this cannot be undone, the name you are using here %username% does not match what is listed in your profile in your hosting account, Your address was completely fake etc.
Thank you!

Kindest regards,
ASPnix Support Department

ME:
Hey, Sir! I'm not a fake:)
The name I'm using here is my real name, I used my nick name in hosting account.
I'm using both names simultaniously, and never had problems.

Can you say that ASPNIX hosting company removes accounts full of real content due to inaccurately filled forms, without any warnings?

Please, restore my account!

Thank you!


SUPPORT:
We do not have to warn you, you used a fake name on a hosting account, we reserve the right to determine what is fraud and cancel. You can try and signup again, our new billing system is near full proof with fradulent attempts. We cannot restore the account as it has cancelled and removed along with all data.

Signup again with LEGAL information and REAL information, with a proper credit card. You do not use your nickname when you get a bank account, or a cell phone, you use your real name.

Thank you!

Kindest regards,
ASPnix Support Department
This client violated Terms of Services, provided fake name like Mikey Mouse and was cancelled. We require to provide real name and address for all accounts.
Marketing representative (ASPnix Anaxa - info@a..., ).

79 out of 81 users found this review to be helpful!

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