ASPHost Central negative review #13580 by Mad (me@m...) on Nov 2010


ASPHost Central got a negative review on
asphostcentral.com
ASPHost Central
1300 West Sam Houston Parkway, Suite 75
Houston , TX 77002
US
Customer review #13580
1/10
Mad ( me@m... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
" I had a very very bad experience with Asp host Central...didnt use my site much for a year and finally wanted to move to a different host as asphostcentral were too expensive for building a community site for an Ngo
Surprise suprise they asked me $15 to give me control over my own domain..they delayed responding to my tickets and this meant i could not transfer my domain to another registrar on time...

I checked their terms and saw that there was no fees mentioned for domain transfer...i protested and flatly refused to pay...To my utter surprise they went ahead modified their terms and conditions and added 15 dollar fees for domain transfer:O and asked me to look again.....
I finally told them that i had a copy of terms and you cannot change my terms without informing me ,it is Illegal,they relented and waived off my fees but since i was already late i had to pay them money for domain renewal which i didnt want to....
They think customer is stupid and ignorant and they can add what ever they want in terms and conditions...But not everyone is like that..
have a look at the google cached copy of their terms
http://webcache.googleusercontent.com/search?q=cache:ofwPJnhz-DoJ:www.asphostcentral.com/Terms.aspx+http://www.asphostcentral.com/Terms.aspx&cd=1&hl=en&ct=clnk&gl=us&client=safari
and look at their terms now...
And the biggest JOKE: when they knew that i knew they gave me the following explanation
"It was always there but was removed in site upgrade"
How can you miss one word in site upgrade?

For all AspHOSTCENTRAL cunstomers Do Not Pay any domain transfer to other hosts or registrar change fees..it was not there when you took the plan...these guys have added it now to extract money out of you and prevent you from leaving....when you shift to another host..you need not pay them anything.....
Do not give in to their threats..they tried to threaten me that if i am causing inconvenience to them they will let my domain expire.....
No apology no sorry...simple threat..even when they clearly knew they were wrong
they are the ones who are doing illegal stuff...Please Stay away..you may join today with low fees but when you leave god knows how many more fees they would have added....
I have never written a bad review for any one or any site...this is my first because the experience was horrible and downright cheap....i never imagined a company could actually behave in such childish manner to earn money...
They could have asked me 1500$ also,,..by simply adding it to their sites terms and conditions...Did i sign on blank piece of paper???
horrible...simply terrible..
Its not the money but the downright cheapness that horrified us "

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