Apps4Rent negative review #10200 by Robert Corley on Apr 2010
Apps4Rent got a negative review on
Robert Corley ( -no email- )
- Control panel system is dated and doesn't work on firefox
- Technical support are clueless, claim to sort problems out but don't
- Their billing system is flawed
- Please for your own sake find a different provider to go with, trust me paying a little extra will be worth it!
DO NOT GO WITH THIS PROVIDER:
1. We have had over 100 emails bounce back (both sending and receiving) and we have repeatedly forwarded the bounce back emails to apps4rent who claim to 'fix the issue' yet we still receive bounce back emails constantly - there email system is not functional.
ALSO:
2. They have billed us incorrectly and are refusing to correct their error claiming that the 'system is fully automated so cannot make a mistake' however their 'automated system' 'forgot' to bill us for 5 months and then sent 5 identical invoices through which were for the current month's usaage (the number of exchange accounts had gone from 12 to 30 over the 5 months) but they have billed us for 30 accounts for all 5 months and are refusing to change it!
Save yourself a headache and pay a little extra for a service provider who know what they are doing!
- Technical support are clueless, claim to sort problems out but don't
- Their billing system is flawed
- Please for your own sake find a different provider to go with, trust me paying a little extra will be worth it!
DO NOT GO WITH THIS PROVIDER:
1. We have had over 100 emails bounce back (both sending and receiving) and we have repeatedly forwarded the bounce back emails to apps4rent who claim to 'fix the issue' yet we still receive bounce back emails constantly - there email system is not functional.
ALSO:
2. They have billed us incorrectly and are refusing to correct their error claiming that the 'system is fully automated so cannot make a mistake' however their 'automated system' 'forgot' to bill us for 5 months and then sent 5 identical invoices through which were for the current month's usaage (the number of exchange accounts had gone from 12 to 30 over the 5 months) but they have billed us for 30 accounts for all 5 months and are refusing to change it!
Save yourself a headache and pay a little extra for a service provider who know what they are doing!
79 out of 81 users found this review to be helpful!