Alex Host negative review #60996 by hostimanadlib@p... on Oct 2022
Alex Host got a negative review on
-anonymous- ( hostimanadlib@p... )
Alexhost has to be the worst hosting company I ever used
Alexhost has to be the worst hosting company I ever used or heard of, they were unable to maintain even the basic functions of the web hosting. My webmail simply stooped receiving emails, This happened two times, and the second time I had to change the hosting company all together, which resulted in even more down time for my website and business. My webmail was out of service 4 days out of 7.
First time when the problem appeared they fixed it after two days. But not before trying to convince me that I have to upgrade to a dedicated server because for shared hosting they do not offer an option to change the IP or server. Even so this had nothing to do with me, the email just stooped receiving emails all of a sudden, no changes were made to the website code or hosting settings. The webmail only used 1% of the allocated space.
Second time the problem reappeared only after 4 days after they fixed it. This time they changed their strategy and tried to convince me the problem doesn't exist, is not real. After I proved them the problem is still very real, they said, and I quote " unfortunately microsoft blocks our ips, because of this you cannot receive/send email to hotmail/outlook addresses. " after this alexhost.com just stooped answering all together. I was left there expecting their answer while my webmail was still down.
If you care about your mental health and your business, please do yourself a favor and AVOID ALEXHOST AT ALL COSTS.
Is a shame that this type of services even exist.
Alexhost has to be the worst hosting company I ever used or heard of, they were unable to maintain even the basic functions of the web hosting. My webmail simply stooped receiving emails, This happened two times, and the second time I had to change the hosting company all together, which resulted in even more down time for my website and business. My webmail was out of service 4 days out of 7.
First time when the problem appeared they fixed it after two days. But not before trying to convince me that I have to upgrade to a dedicated server because for shared hosting they do not offer an option to change the IP or server. Even so this had nothing to do with me, the email just stooped receiving emails all of a sudden, no changes were made to the website code or hosting settings. The webmail only used 1% of the allocated space.
Second time the problem reappeared only after 4 days after they fixed it. This time they changed their strategy and tried to convince me the problem doesn't exist, is not real. After I proved them the problem is still very real, they said, and I quote " unfortunately microsoft blocks our ips, because of this you cannot receive/send email to hotmail/outlook addresses. " after this alexhost.com just stooped answering all together. I was left there expecting their answer while my webmail was still down.
If you care about your mental health and your business, please do yourself a favor and AVOID ALEXHOST AT ALL COSTS.
Is a shame that this type of services even exist.
64 out of 66 users found this review to be helpful!