Afri Host negative review #6224 by Manie Wolvaardt (manie1966@g...)


Afri Host got a negative review on
afrihost.com
Afri Host
376 Rivonia Blvd
Sandton , GT 2128
ZA
☎ Phone +27(11) 612 7300
📠 Fax 086 552 9000
Customer review #6224
1/10
Manie Wolvaardt ( manie1966@g... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Afrihost has been deducting from my account a monthly fee of R99.00 since April 2008 and has yet not been able to allow me to set up any kind of Website using their built in Fantastico management utility.

I have sent, and received a multitude of emails to their customer support on this subject trying various tones and approaches, and i always get the same very friendly useless help, that leaves me no better of than i started more than a year ago, it is very clear that they have no idea hoe the Fantastico product works, much less any of the systems it hosts. In the interim their debit order, as can be expected has been going off so regularly you can set your watch by it.

I wonder how many other suckers out there sits in the same situation i do, and because it is a relatively cheap amount monthly just sort of forgets about it and let it slide. I check back every couple of months to see if the wind may accidentally have changed direction, but to no avail, Afrihost would not let me log in, and still won't after i had corresponded with their technical department.

Now i have the sinking feeling that i am going to get charged double at the end of this month, as what came back on my query looked exactly the same as the very first "Thank you for joining Afrihost" message i had received.

Am i alone in this?

63 out of 68 users found this review to be helpful!

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