4shared negative review #14252 by franzlao@g... on Dec 2010


4shared got a negative review on
4shared.com
4shared
Graigmuir Chambers, Road Town
Tortola
VG
☎ Phone +380 677485947
Customer review #14252
1/10
-anonymous- ( franzlao@g... )
Time Hosted under 1 month
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I prepaid the 1 year premium service on Friday early morn. Within 1 hour of trying to get their desktop app to work I was kicked off for too many failed logins and unable to use the premium app for 24 hours. When I emailed cust service, they said just use the web. But thats what you get with the free service so what did I buy the premium service for? It is now Monday, was unable to log in over the weekend and I got on this morning for 15mins and was kicked again.

It appears that when you have a browswer open when you login. Then you log via the desktop app - those 2 conflict and you have failing logins from the competition. Then, if you are logged in via the web and browswer their pages for downloads again, failed attempts will show. Because every new tab logs you out but you are still logged into the first tab.

So you they advertise file sharing and desktop premium service, BUT you cant use any of the 3 servises - web login, desktop app, or online search at the same time because the duplicate entry will cause a bad login alert you are logged out.

OMG. I filed a stop payment but who knows if I will get my money back - since I can still log in on their website or from my iphone...just like I did when I had a free account....

55 out of 57 users found this review to be helpful!

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