3ix negative review #3402 by Alan (lon3tree@h...) on Nov 2008
3ix got a negative review on
3ix
3ix.org is inactive, but is redirected to hostfast.com
Domain Privacy #1350, 5715 Will Clayton
Humble , TX 77338 US
☎ Phone +1 866 999 4349
📠 Fax +1 866 999 5349
📧 mail@h...3ix.org is inactive, but is redirected to hostfast.com
Alan ( lon3tree@h... )
If my opinion is worth a cent, I would strongly recommend not getting cheat by this hosting company 3IX.com, over the last 8 months, I have more than 5 times of outage to my site, this include incoming and outgoing emails being lost in the air. Tech support staffs are the worst I have ever seen. Trust me, they are not customer oriented at all. Instead of easing the customers, they could just pissed them off, well, afterall, they have already got your money, so who cares, right? I've attached below a chat log for reference.
--------chat begins after about 3-4 mins of waiting -----------
Chat InformationPlease wait for an operator to respond.
Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
Chat InformationYou are now connected.
Live-Chat: Welcome to 3iX live chat, my name is Susan, please hold for a moment, I am reviewing your question.
Live-Chat: I confirm that the techs are aware of the outage and are working as we speak to restore normal service
Alan: why are these outage so frequent?
Live-Chat: Such outages are very rare but of course possible
Alan: rare?
Alan: this is my first year i sign up your plan
Alan: and within the year, this is already more than 5 times
Live-Chat: The techs are experienced and work very quickly, I doubt it will take long to get things working
Alan: and you call this rare?
Alan: thats it, no more 2nd year
Live-Chat: Thanks for your patience, rest assured we are doing our best to resolve the issue
Alan: and I am going to terminate my hosting plan with your horrible company
Live-Chat: Thank you for chatting. Good-bye.
--------- Chat end --------------
See?
remember guys, economy is turning bad, each single cent is money, so don't loose your dollars, not even $1 to this horrible hosting company.
--------chat begins after about 3-4 mins of waiting -----------
Chat InformationPlease wait for an operator to respond.
Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
Chat InformationYou are now connected.
Live-Chat: Welcome to 3iX live chat, my name is Susan, please hold for a moment, I am reviewing your question.
Live-Chat: I confirm that the techs are aware of the outage and are working as we speak to restore normal service
Alan: why are these outage so frequent?
Live-Chat: Such outages are very rare but of course possible
Alan: rare?
Alan: this is my first year i sign up your plan
Alan: and within the year, this is already more than 5 times
Live-Chat: The techs are experienced and work very quickly, I doubt it will take long to get things working
Alan: and you call this rare?
Alan: thats it, no more 2nd year
Live-Chat: Thanks for your patience, rest assured we are doing our best to resolve the issue
Alan: and I am going to terminate my hosting plan with your horrible company
Live-Chat: Thank you for chatting. Good-bye.
--------- Chat end --------------
See?
remember guys, economy is turning bad, each single cent is money, so don't loose your dollars, not even $1 to this horrible hosting company.
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