NewVoiceMedia named ‘Best SaaS’ and ‘B2B Customer Excellence’ [...]
NewVoiceMedia named ‘Best SaaS’ and ‘B2B Customer Excellence’ finalist in Cloud Awards Programme
📅 - NewVoiceMedia, a leading global provider of cloud contact centre solutions, today announced that it has been named a finalist in the Best SaaS and B2B Customer Excellence categories for the 2014-15 Cloud Awards Programme. With awards for excellence and innovation in cloud computing, the programme is now in its fourth year and evaluated entries from over 300 organisations across the globe. NewVoiceMedia was recognised for its innovative cloud customer contact platform that enables customers to deliver personalised and unique customer experiences and drive a more effective sales and marketing team.
“We're dedicated to making our cloud capabilities best-in-class and enabling our customers to transform their business, and it's great to be formally recognised for these endeavours”, said Jonathan Gale, CEO of NewVoiceMedia. “Our cloud contact centre solution helps organisations use data to connect with their customers offering tailored experiences and powering successful sales and marketing outreach”.
NewVoiceMedia's market-leading cloud customer contact platform integrates seamlessly with Salesforce to connect organisations with their customers worldwide. NewVoiceMedia's ContactWorld for Service solution enables agents to better understand their customers so they can deliver a seamless and valuable experience. Meanwhile, its ContactWorld for Sales and Marketing technology improves sales performance and provides marketing teams with real-time insights on campaign effectiveness.
“The standard of entries to this year's programme has been truly staggering”, said Larry Johnson, Cloud Awards organiser. “We've been very impressed with how the cloud ecosystem has evolved by the end of 2014 and these best-of-breed organisations are knocking it out of the park in terms of performance”.
Final winners will be announced on Tuesday, January 27, 2015. For more about the awards, visit
About the Cloud Awards
The Cloud Awards is an international programme which has been recognising and honouring industry leaders, innovators and organisational transformation in cloud computing since 2011. The awards are open to large, small, established and start-up organisations from across the entire globe, with an aim to find and celebrate the pioneers who will shape the future of the Cloud as we move into 2015 and beyond. Categories include the Software as a Service award, Most Promising Start-Up, and Best in Mobile Cloud Solution. Finalists were selected by a judging panel of international industry experts. For more information about the Cloud Awards please visit http://www.cloud-awards.com/.
About NewVoiceMedia
NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform connects organisations with their customers worldwide, enabling them to deliver a personalised and unique customer experience and drive a more effective sales and marketing team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
Spanning 116 countries and six continents, NewVoiceMedia's 300+ customers include: Topcon, PhotoBox, DPD, Lumesse, Qlik and Wowcher. For more information visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.
“We're dedicated to making our cloud capabilities best-in-class and enabling our customers to transform their business, and it's great to be formally recognised for these endeavours”, said Jonathan Gale, CEO of NewVoiceMedia. “Our cloud contact centre solution helps organisations use data to connect with their customers offering tailored experiences and powering successful sales and marketing outreach”.
NewVoiceMedia's market-leading cloud customer contact platform integrates seamlessly with Salesforce to connect organisations with their customers worldwide. NewVoiceMedia's ContactWorld for Service solution enables agents to better understand their customers so they can deliver a seamless and valuable experience. Meanwhile, its ContactWorld for Sales and Marketing technology improves sales performance and provides marketing teams with real-time insights on campaign effectiveness.
“The standard of entries to this year's programme has been truly staggering”, said Larry Johnson, Cloud Awards organiser. “We've been very impressed with how the cloud ecosystem has evolved by the end of 2014 and these best-of-breed organisations are knocking it out of the park in terms of performance”.
Final winners will be announced on Tuesday, January 27, 2015. For more about the awards, visit
About the Cloud Awards
The Cloud Awards is an international programme which has been recognising and honouring industry leaders, innovators and organisational transformation in cloud computing since 2011. The awards are open to large, small, established and start-up organisations from across the entire globe, with an aim to find and celebrate the pioneers who will shape the future of the Cloud as we move into 2015 and beyond. Categories include the Software as a Service award, Most Promising Start-Up, and Best in Mobile Cloud Solution. Finalists were selected by a judging panel of international industry experts. For more information about the Cloud Awards please visit http://www.cloud-awards.com/.
About NewVoiceMedia
NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform connects organisations with their customers worldwide, enabling them to deliver a personalised and unique customer experience and drive a more effective sales and marketing team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
Spanning 116 countries and six continents, NewVoiceMedia's 300+ customers include: Topcon, PhotoBox, DPD, Lumesse, Qlik and Wowcher. For more information visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.
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