Bisect Hosting Review 2025. Is bisecthosting.com good web hosting in United States?

📄 Editorial Review

(3*) 🔧 Services: Web HostingGames
BisectHosting is a game-focused hosting provider established in 2011 by Andrew Blatchford and Max Podkidkin. The platform is built around fast technical assistance and an operational model that targets gamers, creators, developers, and studios. They also state a long operational track record with 1,000,000+ servers hosted, which aligns with a provider that has handled sustained volume over many years.

Their catalog is centered on game server hosting, with Minecraft as the flagship, plus support for 100+ games under a single ecosystem. The offering is structured around:

• Minecraft hosting (Java + Bedrock) with integrated modding support, automated modpack installs, and tools that make switching configurations straightforward.
• BisectOne (one plan for 100+ games) that enables game swapping and location swapping across their global footprint, aimed at users who move between titles or run multiple communities.
• Dedicated servers, positioned for heavier workloads where customers want exclusive hardware and higher headroom.
• VPS hosting, intended for users who need a general-purpose server with broader flexibility (web apps, custom stacks, game services).
• Supporting services like Mumble hosting, Discord bot products, gift cards/credits, and a modpacks directory for quicker provisioning.

BisectHosting fits best when the priority is rapid setup, mod-friendly workflows, and a control panel that reduces routine server administration work. It is less aligned with buyers who only want traditional shared web hosting as a primary product, since the service identity and tooling are clearly optimized around game communities first.

💰 Price & Cost

Game hosting is sold in a resource-based structure (priced "per GB" on the main configurators), with options to select longer terms. The platform offers multi-term billing with discounts at common intervals (quarterly, semi-annual, annual), which is typical for game hosting where churn is higher month-to-month.

BisectHosting uses a 3-day money-back guarantee (72 hours) for new customers or customers trying a new service type for the first time, with specific exclusions. In particular, domain registrations, one-time/add-on work, gift cards/credits, and PaysafeCard payments are not eligible for refunds. Renewals follow a request-based model with a short window: full refund requests within 1 day of renewal, 50% within 3 days, and no refund after that window (unless local consumer rules require otherwise).

Payment methods include major cards (Visa, Mastercard, American Express, Discover) plus PayPal, Apple Pay, Google Pay, and PaysafeCard. For EU consumers (non-business customers), VAT is applied based on the buyer’s member state and handled under the OSS approach.

🏢 Data Center

BisectHosting operates a broad footprint of 21 worldwide locations, which matters for multiplayer latency and regional communities. The location list includes: Amsterdam, Atlanta, Buffalo, Chicago, Dallas, France, Germany, Hong Kong, Hillsboro, Jersey City, London, Los Angeles, Miami, Montreal, Mumbai, Poland, São Paulo, Seattle, Singapore, Sydney, Vint Hill. Location changes can be handled via support ticket, which is useful for communities that migrate or expand internationally.

Their game hosting stack uses NVMe SSD storage for faster world loads and responsiveness, and includes DDoS protection as a standard baseline on the game server side. For uptime commitments, they offer a 99.97% node-level uptime commitment in their service-level terms (with service credits under defined conditions). They also operate a public-facing server status area that shows incident updates, which is relevant for transparency during regional disruptions.

✍️ Customer Support

Support is structured around 24/7/365 availability, delivered through ticketing and live chat. They set expectations around fast turnaround, with an internal target of replies in under 15 minutes on tickets for many cases. There is also a substantial knowledgebase ecosystem used for routine operational tasks (setup, installs, backups, cancellations, migrations), which helps reduce friction for self-service users.

🔨 Control Panel

BisectHosting uses multiple management interfaces depending on product type:

• Starbase (custom game server panel) with features like one-click modpack installs, instance management, game swapping, full console/file access, player tools, and a backups manager (commonly presented as 3 days of included backups on game servers).
• VPS panel based on Virtualizor, with expected VPS workflows and full server control (including SSH/root access).
• Web hosting panel via cPanel (access provided through a dedicated web panel URL), aligning with standard shared hosting expectations.

Dedicated servers also support multiple administration approaches depending on how the server is configured, including game-oriented panel options (for customers who want a managed game-server style workflow on dedicated hardware).

Note: BisectHosting has kept its shared hosting plans with the same names and pricing since June 2020, which can be read as a sign of a stable, consistent product lineup.

🎯 Conclusion

BisectHosting’s strongest advantages are its game-first operational design: fast support availability, a practical and capable custom control panel, and a wide set of global locations that help reduce latency for international communities. The inclusion of DDoS protection, NVMe-focused performance, and published uptime terms adds structure for reliability-minded buyers.

The main trade-off is policy-related rather than technical: the 3-day refund window is short compared with general-purpose web hosting standards, and several common purchase types (credits, add-ons, certain payment methods) are excluded from refunds. For customers who are confident in their game hosting needs and value speed of support and setup, the overall package is compelling. For buyers who want longer risk-free evaluation periods or prefer classic web-hosting-first providers, it may require more caution up front.

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