✔ Cool Handle 评论

Founded in 2001, CoolHandle is a provider of web hosting solutions claiming that their mission is to guarantee high-quality services and great support. Overtime company had a great time on the first years, then went to a period of low visibility and finally in the last years getting back to the active hosting companies (most likely changing ownership)

CoolHandle is a web hosting company that is dedicated to provide packages made for all kinds of users, from starters to professionals.

Their platform offers the following set of hosting packages:

• Shared Hosting;
• Reseller Hosting;
• WordPress Hosting;

Shared hosting plans include unlimited email accounts, unlimited FTP accounts and unlimited subdomains. Every plan consists of free tools for a great management of customers’ websites. Thus, with each hosting plan, you get over 100 templates that work for your mobile, as well as an Image library. They provide free transfers for websites, scripts, domains or MySQL, users also having the option of installing 52 free scripts to their accounts. CoolHandle includes a number of programming and database features, such as popular programming languages like Python or PHP.

Reseller options include a great number of features which are also available for shared hosting solutions. Reseller plans work with Web Host Manager (WHM).

Prices at CoolHandle are accessible, but they are not highly competitive. In fact, their prices are more or less around the average price set for shared hosting plans or reseller packages.
Their money-back policy consists of the assurance that unhappy customers can get a refund within 30 days from the purchase. Nevertheless, there have been cases of customers who did not receive their money back on time as promised. Such situations can put the reputation of the company in danger.

They promise 99.999% uptime guarantee for their server performance. There are no particular complaints about customers facing downtime with their platform.

Their state-of-the-art data center is located in Los Angeles, California. There are three Tier-1 upstream providers for CoolHandle. They are currently purchasing their energy in renewable energy REC’s (Green-E Certified Renewable Energy Credits).

Customer support is available 24/7 and can be contacted via email or phone. Their help center also includes a knowledgebase and video tutorials for customers in order to help solve problems. However, some customers have been unhappy by saying that it can take a long time for a response from the team.

CoolHandle uses cPanel on their platform. Users get control over their websites and can use Raw Log Manager, AWStats, Webalizer; they can create forums, blogs, portals, formmail or shopping carts, as well as customize error pages.

CoolHandle is a great company that offers an efficient set of features for customers. There have been some complaints regarding their response time which can be a downside to their reputation and trust in the web industry. Overall, CoolHandle provides protection for your information and offers you possibilities to solve any issues you encounter while managing your webpage.