Online.net отрицательный обзор #40616 от -анонимный- на мар 2019
Online.net Получил отрицательный обзор на
Online.net
online.net неактивен, но перенаправлен на scaleway.com
8 rue de la ville l'eveque
Paris 75366 FR
☎ Телефон +1 302-782-0229
📧 hostmaster@p...online.net неактивен, но перенаправлен на scaleway.com
-анонимный- ( -нет электронной почты- )
I would give 0 stars if I could, this company should be shut down by the police!
I would give 0 stars if I could. This company is run by incompetent thieves and should be shut down by the police and kicked off by their payment provider.
It was all well and nice as long as I was using the service. Good value and stable well working server. However, in June of 2018, I contacted them to cancel the service as I no longer needed it. A ticket response from their customer support confirmed that my service had been terminated and that no further charge would occur.
Despite this, I later discovered that they kept charging my card each month since, up until now in March 2019. In other words they stole huge amounts of money from me over many months. Oh well - honest mistakes can happen to everyone, we're all human after all.
But no! I contacted their customer support to inform them that they had kept charging me despite my service being cancelled, and asked them to refund me my money. Well, I ended up using many hours on this and back and forth for days, but no matter my many attempts to resolve this in an amicable manner they still refuse to refund me my money despite them being in the wrong in no uncertain terms. Instead they kept charging my card even more money for a service I no longer had subscribed to for months, after me threatening legal action and to report them to their payment provider.
Today I cancelled my card and initiated a chargeback claim. STAY AWAY FROM ONLINE.NET AT ALL COSTS! Seriously, I wouldn't use them again if they were the last provider on earth. If someone at online is reading this, I hope you guys go down ASAP. You don't deserve to be running a company. Completely unacceptable and illegal conduct, as well as rude and aggressive customer support.
I would give 0 stars if I could. This company is run by incompetent thieves and should be shut down by the police and kicked off by their payment provider.
It was all well and nice as long as I was using the service. Good value and stable well working server. However, in June of 2018, I contacted them to cancel the service as I no longer needed it. A ticket response from their customer support confirmed that my service had been terminated and that no further charge would occur.
Despite this, I later discovered that they kept charging my card each month since, up until now in March 2019. In other words they stole huge amounts of money from me over many months. Oh well - honest mistakes can happen to everyone, we're all human after all.
But no! I contacted their customer support to inform them that they had kept charging me despite my service being cancelled, and asked them to refund me my money. Well, I ended up using many hours on this and back and forth for days, but no matter my many attempts to resolve this in an amicable manner they still refuse to refund me my money despite them being in the wrong in no uncertain terms. Instead they kept charging my card even more money for a service I no longer had subscribed to for months, after me threatening legal action and to report them to their payment provider.
Today I cancelled my card and initiated a chargeback claim. STAY AWAY FROM ONLINE.NET AT ALL COSTS! Seriously, I wouldn't use them again if they were the last provider on earth. If someone at online is reading this, I hope you guys go down ASAP. You don't deserve to be running a company. Completely unacceptable and illegal conduct, as well as rude and aggressive customer support.
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