VPS Link negative review #12508 by Victor Osnaya (victor.osnaya@s...)
VPS Link got a negative review on
VPS Link
vpslink.com is inactive, but is redirected to web.com
1800 NE 44th
Renton , WA 98056 US
☎ Phone +1 206 838 9025
📠 Fax +1 206 838 9025
📧 hostmaster@s...vpslink.com is inactive, but is redirected to web.com
Victor Osnaya ( victor.osnaya@s... )
Before the recent "migration" from datacenters (I think they migrated to Boston) all was good, after that, sometimes my system was down unexpectedly and the response times from the technical and billing staff are very large, for 20 additional bucks I get my private server with 4 times the RAM I have in VPSLink and not to mention another great things, so the delicated services I had in the VPS have to wait to be migrated to the weekend for minimize the chance of users failures, but guess what? even though I finished my migration and VPS "cleanup" from my info at Sept 11 at 3 AM, their billing system charged me in the first hours of that day, so I'm looking for a refund because the I'm not using the VPS since the migration and I did it in time, but it seems that when it comes to money, they are not capable of be reasonable, they don't want to make any refund since "it is a prepaid service"; anyway 75 USD lost for they stupid policies. I will try get my refund but along the web I've seen a lot of former users of VPSLink call them "thieves" so maybe I have to make up my mind to lost that money.
I don't recommend this company there are another providers with real customer satisfaction oriented philosophy.
I don't recommend this company there are another providers with real customer satisfaction oriented philosophy.
59 out of 64 users found this review to be helpful!