UCV Host negative review #21268 by nighthawk on Oct 2012
UCV Host got a negative review on
UCV Host
ucvhost.com is inactive webhosting company!
3959 , North Buffalo Road
Orchard Park , NY 14127 US
☎ Phone +15854014742
📧 support@u...ucvhost.com is inactive webhosting company!
nighthawk ( -no email- )
Disgusting Customer Support
This is by far the worst host on the planet. All was fine as long as things were nice and sunny, though I've had a good number of outages in the past 2 years but they were minor issues. But last month was unacceptable. I renewed my domain, money was taken, but domain not renewed. I was ASSURED by Live Chat that my domain would not expire. Well... it did!! My website is now inaccessible and I cannot renew it, cannot transfer it, cannot do anything but sit like a helpless duck! Live chat staff once told me it would be fixed in 2 hours... I contacted them 2 hours later and ... 48 hours now! WTF!!?! Needless to say it's been 2 weeks since then and still no resolution. When challenged about why the discrepancy, or why money was taken if there was an issue... guess what... THEY STOP TALKING TO YOU! I was NEVER disrespectful, rude or insulting towards them. I have NEVER in my entire life experienced such a DISGUSTING form of customer support. Their motto is "when the going gets SLIGHTLY tough... EJECT!!!"
This is by far the worst host on the planet. All was fine as long as things were nice and sunny, though I've had a good number of outages in the past 2 years but they were minor issues. But last month was unacceptable. I renewed my domain, money was taken, but domain not renewed. I was ASSURED by Live Chat that my domain would not expire. Well... it did!! My website is now inaccessible and I cannot renew it, cannot transfer it, cannot do anything but sit like a helpless duck! Live chat staff once told me it would be fixed in 2 hours... I contacted them 2 hours later and ... 48 hours now! WTF!!?! Needless to say it's been 2 weeks since then and still no resolution. When challenged about why the discrepancy, or why money was taken if there was an issue... guess what... THEY STOP TALKING TO YOU! I was NEVER disrespectful, rude or insulting towards them. I have NEVER in my entire life experienced such a DISGUSTING form of customer support. Their motto is "when the going gets SLIGHTLY tough... EJECT!!!"
103 out of 111 users found this review to be helpful!