Servage neutral review #1271 by Alex Starostin (alex@s...) on 2007


Servage got a neutral review on
servage.net
Servage
Neustadt 16
Flensburg , SH 24939
DE
☎ Phone +39 0461 16098358
📠 Fax +39 0461 16098359
Customer review #1271
2.5/10
Alex Starostin ( alex@s... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
They offer loads of MOnthly traffic (3600GB) and loads of disk space (360Gb f "quality disk space") not sure what quality means in this case. Either you have space or you don't. If there are any features they want to outline, they should say RAID 5 disk space or sopmething more meaningful.

They are VERY slow ! My IMAP email account takes at least 10 seconds to authenticate and list my new messages, my other ISP's response is under 1 second by the feel of it.

Today they have suspended my account when I've reached 140GB in 2 days claiming that:

"Hello Alex,

We have been forced to take your account offline for the day due to an extremely high load on your account. At this time today our servers have
served more than 508166 requests for your account.
We will lift the suspension at approximately 01.00 GMT.

Thank you.

Kind regards,
Nick, Servage Hosting"

and then this:

"Hello Alex,

Our Terms of Service and Acceptable Use Policy do state that we are obliqued to prohibit any account from having a negative impact on other accounts\' performance. This includes enforcing certain technological limits, such as page hits, database queries etc.

Please note that we allow 400,000 hits per day per account. If your web project requires more hits we recommend that you look for a dedicated hosting solution.

Kind regards,
Jakob, Servage Hosting"

How on Earth am I supposed to reach 3600GB per mont which works out 120Gb per day if nly after 140Gb they disable the account !!!! - totally unacceptable and customer misleading !!!!

Will recommend anyone who thinking about Server to stay well clear from them - there are much better ISPs out there.

You have been warned !!!!

176 out of 262 users found this review to be helpful!

Alexander ( -no email- ) review | David Carter ( not@n... ) review