Onlive Server negative review #38184 by optimaomg@g... on Oct 2018


Onlive Server got a negative review on and one official response on
onliveserver.com
Onlive Server
TF 12, Mahalaxmi Metro Tower, Sector 4, Vaishali
Ghaziabad , UP 201010
IN
☎ Phone +919718114224
Customer review #38184
1/10
-anonymous- ( optimaomg@g... )
Time Hosted 1 to 3 months
Global rating
They're scammers ... They took my money although I cancelled my service!
if you're hosting with them make sure to disable the automatic payment in your paypal account or whatever. Beside, tey're support is the worst I have ever came across in my life. I don't get how this reviews are good here like, I would give it a zero I could according to my experience. I normally give great reviews although I do encounter some issues, but you know those are issues that would be covered by at least saying that "we're having issues" these dudes though, they don't say nothing. They just take your money and pofffff gone. I litterally had to ask 11 times and wait more than 12days in order to get a response on my ticket. Terrible!!
Dear Sir,
Sorry for inconvenient, please provide us your complete information due to check my record. If you think that your payment is declined by PayPal then it may be possible that your payment is unauthorized according to PayPal guideline. But if you don't received your money back then you can contact to PayPal because PayPal provide 60 days money back guarantee. We don't have your complete information that is one of Reason to decline your payment. And you told that you try to contact us approx. 11 times and wait for 12 day. Then you can provide us your record. We are available 24 hours on live chat, Skype chat, and phone call. If you have any records then show us. We will try to solve your query. There are over the 5000 plus websites hosted on our multiple server. We don't believe that how did you face this type of issue. You are telling that you don't get the service but it is not possible because we provide automatic server deliver service. Whenever any client does the order the server hosting services instantly deliver automatically. If you face this type of issue then it may be possible that there was some communication gape.

Marketing representative (Naveen Rajput - info@onliveserver.com, ).

64 out of 66 users found this review to be helpful!

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