IX Web Hosting review #8437 on Dec 2009
IX Web Hosting got a negative review on
IX Web Hosting
ixwebhosting.com is inactive, but is redirected to site5.com
1774 Dividend Drive
Columbus , OH 43228 US
☎ Phone +1 (614) 534-1961
📧 info@i...ixwebhosting.com is inactive, but is redirected to site5.com
Prasanna Siddharthan ( vapourtrailz@y... )
I was on IX hosting for 3 years and when I moved and forgot to update my billing address, when the annual renewal period came by, my credit card obviously declined the transaction because of the incorrect address on file. But i never received any emails from IX about the problem or an effort to correct the issue, until i tried accessing my site a month later, only to find out its been down for a month. I called tech support immediately on saturday and they said to call on monday to talk to a billing agent. I call on monday, and well, my website no longer exists. Not a trace. All my data and content, vanished into the internet black hole. No way to make a backup, no way to resurrect the crucial data. Im just so pissed that they never bothered to get in touch with me about the billing issue. And to top it all, they wanted to charge me extra to reactivate the site. Sheesh, i know its a lame economy, but its lame for us end users too, you know!!!
Needless to say, i bid adieu to them and have moved on to a different host, with promises of a better experience.
Needless to say, i bid adieu to them and have moved on to a different host, with promises of a better experience.
63 out of 66 users found this review to be helpful!