IX Web Hosting negative review #12650 by peter (1io01io00@g...)


IX Web Hosting got a negative review on
IX Web Hosting
1774 Dividend Drive
Columbus , OH 43228
US
☎ Phone +1 (614) 534-1961

ixwebhosting.com is inactive, but is redirected to site5.com
Customer review #12650
1/10
peter ( 1io01io00@g... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
ixwebhosting review. ixwebhosting is NOT recommended.

The Cons (bad):
- unstable servers
- experience server stalling and downtime
- ixwebhosting claims unlimited storage while they will disable or suspend your account if your files are over 100,000 for Win hosting and 300,000 for linux. This is false advertising of unlimited storage.
- ixwebhosting will force clients to upgrade to higher cost plans. If you do not upgrade they will suspend or disable your account without any prior notice
- ixwebhosting will charge you a $30 set up fee if you decide to cancel your plan
- ixwebhosting servers are not secure and often have malware and viruses
- ixwebhosting servers lose session variables (if you use them on your site)
- ixwebhosting claims they allow you to use ms access on their servers when they will suspend your account if you do use it.

The Pros (good):
- the control panel hsphere is good
- the online chat support normally is helpful. We were able to have the tech support fix the server when the server was down. In the past month the server was down about once a day however, the tech support helped us restart the server or fix the glitch in the server.
- the allow the use of ms access however, recently they are not allow it.
- the price is reasonable for shared hosting. For their VPS though, it's a lot higher than most companies; almost double the price.
- set up time is fairly quick.

We have first hand experience with all the issues written above. We had complained to ixwebhosting when the server was down and they had suspended our account. It is very unprofessional for a webhosting company to suspend your account without valid proof or reason and suspend your account because you are complaining of the servers being down. We are considering a class action law suit against ixwebhosting. If interested you can email elawcase@gmail.com

92 out of 101 users found this review to be helpful!

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