iPower negative review #64 by Ron D (rondconslt@a...) on Sep 2005
iPower got a negative review on
iPower
ipower.com is inactive, but is redirected to bluehost.com
2800 28th St, Ste 205
Santa Monica , CA 90405 US
☎ Phone 888-511-4678
📧 sales@i...ipower.com is inactive, but is redirected to bluehost.com
Ron D ( rondconslt@a... )
DO NOT USE THIS HOST!!!!!!
The billing dept is 100% AWOL when it comes to helping you. I have been trying for a week to reach a person in billing to discuss an upcoming automatic renewal of my account. No one is home. You are either placed on permanent hold or told that their system is down and that they will return your call (don't hold your breath!!). E-mails to IPower are equally ignored. All you receive is an endless chain of replies stating that they will respond shortly (they don't). If you call Sales and they find out you are asking about an EXISTING account, you are immediately slammed over to billing (read the avove). Don't let the cute responses by people from IPower on some of the review sites fool you. You will not be able to reach them, even though they write responses with their phone extension, etc. I'm close (very close) to calling the Santa Monica Police, Bunko division if they do any unathorized billing to my credit card.
AVOID LIKE THE PLAGUE!!!! YOU HAVE BEEN WARNED!!!
Ron D.
The billing dept is 100% AWOL when it comes to helping you. I have been trying for a week to reach a person in billing to discuss an upcoming automatic renewal of my account. No one is home. You are either placed on permanent hold or told that their system is down and that they will return your call (don't hold your breath!!). E-mails to IPower are equally ignored. All you receive is an endless chain of replies stating that they will respond shortly (they don't). If you call Sales and they find out you are asking about an EXISTING account, you are immediately slammed over to billing (read the avove). Don't let the cute responses by people from IPower on some of the review sites fool you. You will not be able to reach them, even though they write responses with their phone extension, etc. I'm close (very close) to calling the Santa Monica Police, Bunko division if they do any unathorized billing to my credit card.
AVOID LIKE THE PLAGUE!!!! YOU HAVE BEEN WARNED!!!
Ron D.
189 out of 295 users found this review to be helpful!