Indsoft negative review #49618 by hosur.jana@g... on Aug 2020


Indsoft got a negative review on and one official response on
indsoft.net
Indsoft
Mumbai, Singapore , MH 400067
IN
☎ Phone +91-22-28627738
Customer review #49618
1/10
-anonymous- ( hosur.jana@g... )
Time Hosted over 3 years
Global rating
Beware of this company. They charge 2 to 5 times the cost for the domain renewal and behave very unprofessional. They never acknowledge the tickets we raise and when we try to transfer a domain, they will apply every trick the world either harass the customer or ensure they trap you with lots of inconveniences by deleting raised tickets. Some have to go legal on this company and such companies should not exist.
We would like to paste the communicate that the client had with our Agent, Since the client had not agreed to pay the renewal charges, We had initiated his domain transfer, But he wanted domain names to be transferred instantly, something that is not in our control

Customer Support (System Message)

11:28
Welcome to our site, if you need help simply reply to this message, we are online and ready to help.
Ken (Me)

11:50
Hello Mr. Hosur
Good Morning
This was about your domain tranfer ticket
Hosur Janardana

11:51
Hi,
Very Good morning
Ken (Me)

11:52
Is your ticket queries related to domain trf replied
11:53
The expiry is next month
as said to you by our agent
Hosur Janardana

11:53
Thank you... Can you confirm the expiry date by mail
Ken (Me)

11:53
Yes, We would do that is there anyother thing pending
from our side
Hosur Janardana

11:54
We need to wait upto 25th aug ?
Ken (Me)

11:54
Yes the domain trasfer takes it times for processing we do not do have any roles in this
11:55
The transfer has been authorized by us
11:56
Is there any other things pending
Hosur Janardana

11:56
No Thanks for your support
Ken (Me)

11:56
There is an feedback that has been posted by you
we need you to respond to it
Beware of this company. They charge 2 to 5 times the cost for the domain renewal and behave very unprofessional. They never acknowledge the tickets we raise and when we try to transfer a domain, they will apply every trick the world either harass the customer or ensure they trap you with lots of inconveniences by deleting raised tickets. Some have to go legal on this company and such companies should not exist.
Hosur Janardana

12:01
Once our domain will transferred will respond to it
Ken (Me)

12:06
OK I am just keeping this for your records

Marketing representative (ritesh@indsoft.net, ).

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