Impact Hosting review #9417 by Stevie Reed (sicilianasf@y...) on 2010


Impact Hosting got a negative review on
Impact Hosting
PO Box 503
Marlton , NJ 08053
US
📠 Fax +1 800 220 1130

impacthosting.com is inactive, but is redirected to thoughtwm.com
Customer review #9417
1/10
Stevie Reed ( sicilianasf@y... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
My web site and email at www.impacthosting.com have been inaccessible for 5+ weeks. Their phone line is busy every time I call. I got through via email which took weeks for them to answer. They ignored my pleas for technical assistance and instead informed me that there is no warranty, the service is "as-is", and they do not give refunds. Ok, so the service is "as-is". I get that, but I didn't get ANY service. Their web site said they knew this was bound to happen as their servers were 13 years old.

It's incredible that they could get away with this.

How do we get involved in a class action law suit against Impact Hosting (www.impacthosting.com)? Can you imagine that they won't give me my money back? I can't my email or my web site! And I prepaid for 3 months!

The customer service people sure do have a lot of attitude considering what they did to their customers. They caused irreparable damage to my company. My customers don't know that my URL displays "404 Not Found" because of someone else's incompetence.

Definitely don't use impacthosting. I'm still in shock that they're allowed to conduct business. The government needs to shut them down before they harm more businesses and individuals.

82 out of 89 users found this review to be helpful!

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