negative review #25733 by oecim (rohimkudus@g...) on 2013 got a negative review on and one official response on
Барабанный переулок
Москва , - 107023
Phone +7-495-961-8956
Customer review #25733
oecim ( rohimkudus@g... )
Time Hosted 1 to 3 months
Global rating
Price / Cost
Customer Relation
Control Panel is worst!

hi, Iam use Hostkey VPS for 3 months [URL=""][Screenshot of Invoice][/URL], they are g0od for me about 2 months, but after that, hostkey makes me disappointed, bad support, always down and they lie, say will give refund, skype:

[[URL=""]Screenshot 1[/URL]]
[URL=""][Screenshot 2][/URL]
[URL=""][Screenshot 3][/URL]

[12/09/2013 17:46:37] Hostkey_Sales: please send us cancelation request from client aria
[12/09/2013 17:47:58] Hostkey_Sales: and we will reculculate from today rest of funds
[12/09/2013 17:52:30] me: okay sir, and down time compensation?
[12/09/2013 18:28:30] Hostkey_Sales: ok
[12/09/2013 18:28:50] Hostkey_Sales: but tell all in cancelation request ;)
[12/09/2013 18:29:04] me: okay si
[12/09/2013 18:29:09] me: *sir

but untill now they still not give me refunds!
Hello, Sir

From the ticket history I can see that the issues were addressed by our support.
Now all the refund request are processed through the ticketing system.
Every request is gets evaluated and if warranted customers get the payment refunded.

Kind regards,

Marketing representative (, ).

66 out of 70 users found this review to be helpful!