Host for LIFE negative review #33374 by -anonymous- on Jul 2017
Host for LIFE got a negative review on
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Poor panel feature and rudest support ever. Still waiting for 30 days promised refund.
They do not provide Web Deploy support. No DB backup or restore but having to open a support ticket. For having "dared" to complain in a very polite manner we received an unacceptably rude answer.
Quoting Q&A:
Q: "Thanks for your support, nevertheless please note we had everything up in 5 minutes with smarterasp.net with ZERO help from support. Their panel allows Customers to restore DB, Web Deploy, domain creation etc... with just one click! Please consider offering same service to your Customers."
A: "Michael B. (staff) said:
Hi Luca,
In this case, you should just stick with them and I believe it will be better off for you
Let me know in case you want to cancel this account and our account team is more than happier to assist you.
Truly, no hard feelings :)"
As a matter of fact we canceled our account within 2 hours from payment but we are still waiting for these gentlemen to FULFILL THEIR CUSTOMERS 30 DAYS REFUND POLICY AND GIVE US OUR MONEY BACK!
Rude and deceitful: beware of this provider.
They do not provide Web Deploy support. No DB backup or restore but having to open a support ticket. For having "dared" to complain in a very polite manner we received an unacceptably rude answer.
Quoting Q&A:
Q: "Thanks for your support, nevertheless please note we had everything up in 5 minutes with smarterasp.net with ZERO help from support. Their panel allows Customers to restore DB, Web Deploy, domain creation etc... with just one click! Please consider offering same service to your Customers."
A: "Michael B. (staff) said:
Hi Luca,
In this case, you should just stick with them and I believe it will be better off for you
Let me know in case you want to cancel this account and our account team is more than happier to assist you.
Truly, no hard feelings :)"
As a matter of fact we canceled our account within 2 hours from payment but we are still waiting for these gentlemen to FULFILL THEIR CUSTOMERS 30 DAYS REFUND POLICY AND GIVE US OUR MONEY BACK!
Rude and deceitful: beware of this provider.
64 out of 69 users found this review to be helpful!