Easy CGI negative review #3961 by Jon (jcabotl@y...) on Feb 2009
Easy CGI got a negative review on
Easy CGI
easycgi.com is inactive webhosting company!
10 Corporate Drive, Suite #300
Burlington , MA 01803 US
☎ Phone 866-327-9244
📧 compliance@e...easycgi.com is inactive webhosting company!
Jon ( jcabotl@y... )
Be VERY wary of EasyCGI. We, like others here, loved them for years. The last 12 months, however, have been an absolute nightmare!
1. For prior 5 years, virtually no down-time. Past 12 months, down at least 2 days/month.
2. Prior 5 years, no problems ever logging in or loading files. Past 12 months, they have reset passwords on a crazy scale (must have had security breaches), but they send the passwords into oblivion. They will tell you they sent you an email with the updates, but it won't go to you or any of your email accounts (even though they'll read it to you). I think they have email server issues too.
3. Prior 5 years, ASPEmail, ASPJPEG, CDONTS all worked. Past 12 months, they destroyed those capabilities. On top of that, they must have done a search and replace of CODE during the migration (UNBELIEVABLE MIGRATION MIGRAINES) and destroyed weeks worth of work on about 30 sites we hosted with them.
4. Tech Support is now in India. I don't know if its a language barrier or if they are just that stupid, but you can say "we can't log in because our passwords were apparently reset again". They'll say, "just log in and create a ticket". Its like this for EVERYTHING now.
5. After closing a number of our accounts (billed to one credit card) ... we migrated a bunch to RELIABLESITE.NET by the way ... we got billed at least 3 more months. After we finally got that squared away (to stop them from billing again), we got a call from DISCOVER CARD (our corporate account) that our account had been comprimised and that there were charges attempting to be added in INDIA that were not official. It was a good catch. Now, seeing as how this card was ONLY USED FOR EASYCGI, we know where the problem came from.
Caveat Emptor (Buyer Beware)!!!
1. For prior 5 years, virtually no down-time. Past 12 months, down at least 2 days/month.
2. Prior 5 years, no problems ever logging in or loading files. Past 12 months, they have reset passwords on a crazy scale (must have had security breaches), but they send the passwords into oblivion. They will tell you they sent you an email with the updates, but it won't go to you or any of your email accounts (even though they'll read it to you). I think they have email server issues too.
3. Prior 5 years, ASPEmail, ASPJPEG, CDONTS all worked. Past 12 months, they destroyed those capabilities. On top of that, they must have done a search and replace of CODE during the migration (UNBELIEVABLE MIGRATION MIGRAINES) and destroyed weeks worth of work on about 30 sites we hosted with them.
4. Tech Support is now in India. I don't know if its a language barrier or if they are just that stupid, but you can say "we can't log in because our passwords were apparently reset again". They'll say, "just log in and create a ticket". Its like this for EVERYTHING now.
5. After closing a number of our accounts (billed to one credit card) ... we migrated a bunch to RELIABLESITE.NET by the way ... we got billed at least 3 more months. After we finally got that squared away (to stop them from billing again), we got a call from DISCOVER CARD (our corporate account) that our account had been comprimised and that there were charges attempting to be added in INDIA that were not official. It was a good catch. Now, seeing as how this card was ONLY USED FOR EASYCGI, we know where the problem came from.
Caveat Emptor (Buyer Beware)!!!
69 out of 72 users found this review to be helpful!