Dyn negative review #29243 by KP (kp@m...) on Dec 2014


Dyn got a negative review on
Dyn
150 Dow Street – Tower Two
Manchester , NH 03101
US
☎ Phone +1 603.668.4998

dyn.com is inactive webhosting company!
Customer review #29243
1/10
KP ( kp@m... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
DYN.com has lost their way

I was with dyn.com for several years and I always wondered why they thought $59.99 was the right price for a domain with DNS and whois secrecy. Their pricing is not in line with the rest of the industry.

I recently transferred out to Namecheap and they are under $10 a year for the same service.

I think most of the providers out there: dyn.com, godaddy, etc are just price gouging their customers. DNS is a very simple service to run and should be free (namecheap has it this way!) and whois secrecy should be very cheap (less than $5).

My last dealing with dyn.com was when I was trying to disable the whois secrecy. I raised a support case with them and they took 2-3 days to get back to me.

In the meantime I managed to figure out that (due to the whois secrecy) my domain contact info was out of date. I updated this and then transferred out. I FINALLY got the e-mail back from dyn.com and they treated me like I had never been a customer. Makes me VERY glad I left! You should at least be able to remember that I was paying for service even if I transferred out my domain.

77 out of 86 users found this review to be helpful!

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