Apollo Hosting positive review #6432 by Craig on Aug 2009
Apollo Hosting got a positive review on
Apollo Hosting
apollohosting.com is inactive, but is redirected to verio.com
2303 Ranch Rd 620 S, Ste 135-301
Austin , TX 78734 US
☎ Phone +1 512 261 1203
📧 registration@a...apollohosting.com is inactive, but is redirected to verio.com
Craig ( -no email- )
We have been with apollo since around 2000/2001. Everything was great to start with like John said in his review... about 2 years ago the site started to have quite abit of downtime which they kept saying it was down to our own scripting which we had not even updated... so it couldnt of been. Everything smoothed out and again they was a great provider very helpful always there when you needed them until early this year... again our sites would go down randomly 3-6 times a day from a minute up to an 30 mins. They blamed our coding again ... of which again hadnt changed from the time they was working all fine to when they had errors.
I was quite looking forward to being migrated and from paying $29.95 a month to only $6.95 with unlimited space and bandwidth.. unlike others I logged in regularly and see I was going to be migrated so had the chance to put warnings on the sites. They said none of the site would be affected, date came .. it said migration finished and everything appeared to work. The next day I open to see every (20 domains) down and this was for about 40+ hours.
Not only that but because we're older customers who have been with them for many years we dont get the $6.95 price tag.... we have to pay $12.97 instead. Thats right if you're a loyal customer being with them for nearly 10 years you have to pay MORE than newer customers.. nearly double.
The customer service/technical team usually seems to just answer really basic questions and if its gets technical they create a ticket for you so you have to wait a few days to get a answer or to see it get resolved.
Their email system is really messed up on the new server, unlike before you only get 1 "catch-all" address for all domains. Whereas before you had 1 catch-all address per domain.
Also if you have multiple domains (like us) then you can only have 1 info@, 1 sales@ 1 admin@ etc as they now do it per "email name". so if you have info@domain.com then you CAN NOT have info@2nddomain.com or info@domain.co.uk etc because you have used "info" once already.
The domain name controls are better than before, but Im sure you can get the same or better elsewhere for the same price or cheaper.
Their support ticket system is abit messed up too as you get a email through to say "there has been activity on your ticket" for you to click, sign in, just to read "general comment" and thats it... thats all it says "general comment", you cant expand it to see what the general comment actually is... so you waste your time.
ApolloHosting is a good host for people with 1 domain name and for personal use, but I would not recommend it for business use or people with multiple domains.
Use to be great, then poor, then half-decent then poor and now its less than average.
I was quite looking forward to being migrated and from paying $29.95 a month to only $6.95 with unlimited space and bandwidth.. unlike others I logged in regularly and see I was going to be migrated so had the chance to put warnings on the sites. They said none of the site would be affected, date came .. it said migration finished and everything appeared to work. The next day I open to see every (20 domains) down and this was for about 40+ hours.
Not only that but because we're older customers who have been with them for many years we dont get the $6.95 price tag.... we have to pay $12.97 instead. Thats right if you're a loyal customer being with them for nearly 10 years you have to pay MORE than newer customers.. nearly double.
The customer service/technical team usually seems to just answer really basic questions and if its gets technical they create a ticket for you so you have to wait a few days to get a answer or to see it get resolved.
Their email system is really messed up on the new server, unlike before you only get 1 "catch-all" address for all domains. Whereas before you had 1 catch-all address per domain.
Also if you have multiple domains (like us) then you can only have 1 info@, 1 sales@ 1 admin@ etc as they now do it per "email name". so if you have info@domain.com then you CAN NOT have info@2nddomain.com or info@domain.co.uk etc because you have used "info" once already.
The domain name controls are better than before, but Im sure you can get the same or better elsewhere for the same price or cheaper.
Their support ticket system is abit messed up too as you get a email through to say "there has been activity on your ticket" for you to click, sign in, just to read "general comment" and thats it... thats all it says "general comment", you cant expand it to see what the general comment actually is... so you waste your time.
ApolloHosting is a good host for people with 1 domain name and for personal use, but I would not recommend it for business use or people with multiple domains.
Use to be great, then poor, then half-decent then poor and now its less than average.
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