Allreseller review #4008 on Feb 2009


Allreseller got a negative review on
Allreseller
PO Box 211
Wilbur , WA 99185
US
☎ Phone +1 509 6475780

allreseller.com is inactive, but is redirected to netfronts.com
Customer review #4008
1/10
webhosting.reviews01 ( webhosting.reviews01@g... )
Time Hosted under 1 month
Global rating
Price / Cost
Customer Relation
I signed up with allReseller - what a mistake that was!

They sent me a welcome email and the links in it were wrong. I contacted “support” with a detailed email requesting the IPs of my name servers and a couple of other things that needed clarification. I received the response hours later “hello the welcome email can be found at secure.allreseller.com” with the ticket status as “Closed”! What?

Ok, so I went to this site and searched high and low but couldn’t find their so-called welcome email. Their service continued downhill – website IP unable to be accessed, POP3 email not working and more. The support was the most amateur I have ever encountered and I’m guessing English is their 2nd language because the grammar in their emails was 10 year old level.

I moved the few sites I had on their server to another provider and cancelled my account via website as per their TOS. Suddenly their response was instant! I received two emails straight away basically accusing me of leaving without reason! I explained I had transferred my sites to another provider even though they were $8.00/month dearer because allReseller was the most unprofessional reseller host I had ever experienced and that their company was totally inadequate for anybody serious about reselling.

The above is only a part of the problems I experienced with allReseller but I have wasted too much time with them already and need to move on. In summary, they are waste of time and space and I suggest the only customers they may keep will be home/hobby outfits that can unwittingly tolerate amateurs providing their hosting, because they don’t know any better.

I’m currently trying to get my money back out of them but from the allReseller reviews I have read since I cancelled, this may prove fruitless.

Regards
Anonymous Web Host

77 out of 88 users found this review to be helpful!

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