247-Host negative review #3107 by anon (jfwell@u...) on Oct 2008
247-Host got a negative review on
8457 Boul. Newman, Suite #205
Lasalle , QC h8n 0a2 CA
☎ Phone 1-877-791-3474
📠 Fax 1-514-439-3249
📧 sales@2...anon ( jfwell@u... )
holy crap, stay away from these guys. most of the positive messages on this forum are canned and obviously from them. ive been with them for 2 months, and my downtime has been horrible. all of a sudden, its taking 30 seconds for the site to resolve correctly and start showing. it times out quite often. this equals a death sentence on the internet.
the support has been absolutely horrible. the quickest response time ive had has been 3 days minimum, even with putting my tickets on "critical". every time ive called them it hits a voicemail, and like someone else said, this is some pet project from a college student.
ive had file user/group permissions errors almost constantly, the site hardly ever loads, and they dont respond quickly at all on customer service. the worst part is, you wait days for a response and its usually an unhelpful comment like "try it now, and let me know". which takes another 3 or 4 days for a response. it would be quicker to learn server setups, hack into it, and fix it yourself.
STAY AWAY. DONT BUY THE CANNED POSITIVE RESPONSES ON THIS BOARD. HE'S JUST POSTING THEM TO COUNTERACT ALL THE BAD EXPERIENCES
the support has been absolutely horrible. the quickest response time ive had has been 3 days minimum, even with putting my tickets on "critical". every time ive called them it hits a voicemail, and like someone else said, this is some pet project from a college student.
ive had file user/group permissions errors almost constantly, the site hardly ever loads, and they dont respond quickly at all on customer service. the worst part is, you wait days for a response and its usually an unhelpful comment like "try it now, and let me know". which takes another 3 or 4 days for a response. it would be quicker to learn server setups, hack into it, and fix it yourself.
STAY AWAY. DONT BUY THE CANNED POSITIVE RESPONSES ON THIS BOARD. HE'S JUST POSTING THEM TO COUNTERACT ALL THE BAD EXPERIENCES
81 out of 85 users found this review to be helpful!