247-Host positive review #26543 by henri (henrimatt@m...) on Jan 2014


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247-Host
8457 Boul. Newman, Suite #205
Lasalle , QC h8n 0a2
CA
☎ Phone 1-877-791-3474
📠 Fax 1-514-439-3249
Customer review #26543
5/10
henri ( henrimatt@m... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
A few weeks ago I didn't even know that Arvixe exist. I found this company by pure coincidence as I was reading thousands of reviews to see which company best suits my needs and people were specially mentioning Arvixe in very positive light related to their Support (among other things).

I managed to shortlist a huge hosting list to 3 hosting companies who had the greatest number of positive customers/on-line portals reviews, with:
- affordable prices (some has higher prices, some lower)
- functionalities I needed the most: “unlimited” hosting space and bandwidth (as I read – unlimited as such doesn’t exist), creating of “unlimited” domains/subdomains/databases, Wordpress specialists and few others
- reliable and knowledgeable Support (I would say this was the key factor for my final decision!).

Arvixe was having far the best reviews of them all and very low prices. I made a small test before making final buying decision: I contacted via Live Chat all of 3 companies with numerous prepared pre-sales questions. The all 3 companies were good in giving me right and expected answers, but at the end I decided to give a try with the Arvixe for 3 reasons:
1. the lowest prices
2. the best Support reviews (and the best reviews in general)
3. and the most important: Arvixe representative whom I contacted via live Chat offered me a concrete support/guidance through the sales process (unlike other 2 hosting companies) and 60 days money-back policy. He assured me that if I wouldn’t be satisfied with his company due to any reason, I would get my money back, for sure.

I trusted sales agent and thousands of on-line happy (and real) customers... and I was not wrong! I got all I desired and even more. Although I’m using Arvixe service for a short period, I had few (Wordpress) technical issues while migration one clients site with BackupBuddy to Arvixe test subdomain I created in their cPanel. I contacted Arvixe support via Live Chat around midnight (24/7 support) in several occasions and each time they solved problem by problem I reported, until around 3 Am they didn’t solve last issue I reported.

In some of the customers’ on-line reviews I read that they pointed out that one of the weakest Arvixe points is non-consistent Support answering speed: it can be very fast and very slow, depending on the calls “peaks”. I must admit that this observation is right as for some of those issues I also had to wait longer for Support to accept my Live chat call (in some cases more than 20 minutes), which I didn’t mind at all as good and quality support is much more important to me than fast support answering itself .

Arvixe proved (in this short period I use their services) to be one of the best Support (and overall) experiences I had so far.
I can only hope that Arvixe won’t change their high level services/support they have now (and under affordable prices), but to continue to increase their quality. Indeed, very refreshing experience that I would recommend to anybody! "


I really appreciate 247-host for its hosting solutions on web. Before I have tested 3 hosting providers but was not satisfied. I left my last hosting company because they repeatedly made a mess of billing and servers went down a lot. 247-Host have been fantastic. Their email servers, web servers, etc. have never given me trouble. Their billing is reliable, their price great and their service and attention to detail commendable. In 247 host all features are useful for customers like publishing of web deployment. It is configured well and works good without any problems.

I wish 247 also ran other services like this and I will subscribe for all. I mean a mobile phone service, sms service or web development - we could use some more well-priced reliable services in life.
10/10

50 out of 59 users found this review to be helpful!

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