1&1 Web Hosting negative review #811 by Hunter La (tshakaworld@y...)
1&1 Web Hosting got a negative review on
1&1 Web Hosting
701 Lee RdChesterbrook , PA 19087
Tel +1 877 461 2631
Fax +49 72191374215sales@o...
Hunter La ( tshakaworld@y... )
1and1.com has the worst customer service of any internet related company I have ever done business with. I am ashamed that I have referred so many people to them. Their registration fees are low, but not as low as the quality of their customer service. I have been with the company for about 2 years and currently have about 44 registered domains hosted my them. I called today for the first time with a dispute. The Customer Service representative put the manager, Benjamin, on the phone. This guy was not interested in trying to resolve my complaint and nonchalantly told me to go screw myself and said he wouldn't care if I took my business elsewhere. I couldn't believe me ears, but he didn't have to tell me twice. I don't do biz with company's that don't put the customer first. This Benjamin guy must be the owner, because I cannot believe that an employee would have the guts to say that to a customer. I would not recommend any do business with this company. I wish I had read the all the negative reviews about this company that are posted across the internet prior to signing up. If I had, I would not have done business with them. Buyers beware.
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