1&1 IONOS review #1241 by Duane Crampton (duanecrampton@h...) on 2007


1&1 IONOS got a negative review on
ionos.com
1&1 IONOS
701 Lee Road, Suite 300
Chesterbrook , PA 19087
US
☎ Phone 1-484-254-5555
Customer review #1241
1/10
Duane Crampton ( duanecrampton@h... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
This host has proven to be unreliable and the support has been unresponsive and unable to help.
For at least the last seven days I have been unable to edit my domains. Several emails to tech support have proved to be a complete waste of time - slow response time, and no practical answer. One told me that there was a bug in a program that they were running for maintenance on my account.
I have tried calling tech support several times. Obviously, tech support is outsourced out of country. I have recieved no actual help here, but I have had several tell me that my problem has been escalated and someone would be getting in contact with me. Not a single person has tried to contact me.
They have a great number of features that are supposed to be available. I am sure that if they all worked it would be great and wonderful. The reality is that they are not working, and no one can seem to figure out why.
O yeah....they have already charged me in advance for these services that I am not getting.

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