123 Reg negative review #557 by Jenny (jennyjenny@b...) on Aug 2006

123 Reg got a negative review on
123 Reg
5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 B
Hayes UB3 1HA
Phone 0345 450 2310
Customer review #557
Jenny ( jennyjenny@b... )
Time Hosted under 1 month
Global rating
Price / Cost
Customer Relation
Control Panel
I purchased a dedicated server from these crookes last month. It took 4 days to setup, not 15 minutes. Once it was online it only took 4 days for a fault to arise that prevented me logging in. Emails were ignored, and so I was forced to ring their 50pence per minute helpline. Everything was back up and running in a couple of hours. It was a reasonable service at that point I thought.
I resisted putting anything on the server for a week as I wanted to ensure it was reliable. Seemed ok so I started putting sites on.
A week later the server went offline completely. After no less than 15 phone calls at an average of 10 minutes per call over the course of 2 weeks I found out that they had simply cancelled it as it breached their terms and conditions (which it actually didn't, all I was running was a couple of gaming sites !). They refused to tell me which terms and conditions I had alledgedly broken.
I transferred all of my domains away from these robbing idiots and have severed any ties with PIPEX or their related companies. They are not stealing any more of my hard earnt cash.

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