123 Reg negative review #497 by Michael Gardiner (webmaster@h...)

123 Reg got a negative review on

123 Reg
The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road
Tel 0345 450 2310
Customer review #497
Michael Gardiner ( webmaster@h... )
Time Hosted 1 to 3 months
Global rating
Prices / Cost
Customer Relation
Control Panel
I've had nothing but problems with this company.

I signed up for 123-reg's basic web hosting package and the server they placed my site on had a major problem. Every 15 minutes the server would be offline for 2 minutes. Another issue was the sytem clock was 10 minutes slow. I notified 123-reg with approximately a dozen emails, supports notes etc to various addresses but it was over a month before I got a response which hinted at even looking at the server. All they had done was fix the system clock. - Still offline every 15 minutes. This was not the only period it was offline sometimes it was down for several hours at a time and transfer rates often reached no more than 5KB/s. Needless to say, I moved the site away from 123-reg.

After sending several more emails, and waiting several more months for a response regarding a refund. I was told that there was no service license agreement and no guarantees were given for hosting.

AVOID like the plague.

I kept a log of my communications with 123-reg here:

292 out of 442 users found this review to be helpful!