123 Reg negative review #470 by Will (will@f...) on Jun 2006
123 Reg got a negative review on
5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 B
Hayes UB3 1HA UK
☎ Phone 0345 450 2310
📧 sales@1...Will ( will@f... )
I ordered one of their dedicated servers. They told me it would be up in 15 mins. I waited and then thought sod it, i'll go with another webhosting company.
So I rang 123-reg up on their 50p/min support line and asked them to cancel it and refund the money as I had not recieved the service.
They told me that that would be fine but they would have to get a manager to call me back.
I waited.....and waited....and waited, nobody called.
I sent them several emails, to which they responded to none. I phoned pipex, they told me they couldn't help.
3 weeks after that, I recieved an email from them saying that the server had been activated to which I replied that I had cancelled it and that I was still awaiting a refund.
I sent numerous emails after that, about 1 a day, no response as yet except for a couple of auto responders.
Now, I am nearly 2 months on from the initial order of the server, i still havent got my money back.
What should I do about this?
Btw, if anyone wants good dedicated servers www.cari.net is the place to go, as long as you dont mind that the servers are in the US.
So I rang 123-reg up on their 50p/min support line and asked them to cancel it and refund the money as I had not recieved the service.
They told me that that would be fine but they would have to get a manager to call me back.
I waited.....and waited....and waited, nobody called.
I sent them several emails, to which they responded to none. I phoned pipex, they told me they couldn't help.
3 weeks after that, I recieved an email from them saying that the server had been activated to which I replied that I had cancelled it and that I was still awaiting a refund.
I sent numerous emails after that, about 1 a day, no response as yet except for a couple of auto responders.
Now, I am nearly 2 months on from the initial order of the server, i still havent got my money back.
What should I do about this?
Btw, if anyone wants good dedicated servers www.cari.net is the place to go, as long as you dont mind that the servers are in the US.
230 out of 361 users found this review to be helpful!