3 user reviews, 1 support response, 1 testimonial, 0 products, 0 promotions, 0 social accounts, Alexa #0, listed 2005 (#897)

Most Recent Customer Reviews

Ken (adgs@u...) /
Time Hosted: over 3 years
Global rating
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Found this comment casually, but wanted to react; I totally disagree with this "review": we host a a popular cultural website with hundreds of large videos and never ever had any problem with this provider: we work with Zarcrom since July 1997, much before Google existed:
Zarcrom is not the cheapest company, but you get what you pay for.
Patrick (masottaus@y...) /
Time Hosted: under 1 month
Global rating
Customer Relation
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I consider Peter's review fake and misleading.
Trying to recover my money from Zarcom I realize Zarcrom and webDNA are both companies run by the same President Christophe Billiottet and they are "located" at the same fake address

16192 Coastal Highway
Lewes, Delaware 19958

which really belongs to another fishy company
Harvard Business Services, Inc. (a Registration Agency not related with Harvard University at all)

Please post this to protect potential customers from these guys
It seems this argentinean gentleman, Patricio Masotta, is doing nothing more than company bashing without signing with his name but naming me, this is why i will take the time to reply. Having a lot of attitude problems on a forum we host for years, Patricio Masotta decided 3 years ago to leave his community and create his own forum, requesting a high discount due to financial problems -we accepted- and a lot of support because he didn't have any clue how to install the choosen application. The application ran flawlessly during these three years, but without much popular success, which leaded Patricio Masotta to request further discount, that we accepted again. One day last week, he rudely requested that we provide him a test zone on a Solaris server because he had trouble with Powweb, another hosting provider. There too, we did what he wanted. Still needing a lot of help from our technical support to install his new fad, we spent a full day with him, but his local connectivity would [...]
Customer service representative (admin@z..., ).


Services: Web HostingDomain Registration


Zarcrom - Provides hosting solutions across the world. screenshot
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Owner: Zarcrom Industries
Web Site Title: Zarcrom Industries Corporation
Website Description: Provides hosting solutions across the world.
Site in business since:
Links to the site: 119
Details for
Website DNS: => ( Frankfurt am Main ) / HostDrive.Com => ( Frankfurt am Main ) / HostDrive.Com => ( Frankfurt am Main ) / HostDrive.Com => ( Frankfurt am Main ) / HostDrive.Com
Server Software: Apache/2.0.51 (Fedora)
Website IP:
IP Location Country/State/City: Germany / Hessen / Frankfurt am main - see top providers in Deutschland, Hessen
ISP Name / ISP URL: HostDrive.Com /

TestimonialsCustomer testimonials

Just found your form. I must say that my company is hosting several large WebDNA sites on a SUN Microsystems servers at Zarcrom. The sites have been fast and rock solid for years. Customer service is generally instantaneous. A little bit pricey compared to other hosting providers, but considering the fact we have top hardware and that we avoid the hassle of dedicated servers administration, i will say it is worth it.

- Peter

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Patrick (masottaus@y...) /
Time Hosted: 2 to 3 years
Global rating
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French company, incongruent security policies, very strict on some aspects but they provide FTP access for uploading your site.
Amazingly they use SSL/TLS FTP software but with the SSL/TLS capabilities not set., if you ask for them they do not know how to do it.
I needed to download a 100 Mb file from my site, it took more than 1 week for them to solve the problem; they never could.
They started blaming “my connection” for the problem, when I submitted the trace routes with steady delays of 180ms for a transatlantic connection they still pretended to make me responsible for their fault.
They tried to solve the problem telling me they "work for the French Army"! So? My file cannot get downloaded, the connection got cut off average 19 of 20 times
I’ve asked my money back, my account manager refused, I’ve asked for his supervisor, he stopped answering my e-mails.
Zarcrom: An arrogant company bragging of some of their customers that at the end does not deliver. Avoid them. [read more...]
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