vox.co.za
Average 1.7 out of 10
Total reviews: 12
Recommended by: 1
Opposed: 11
Official responses: 0


VISIT WEBSITE

Vox Telecom Review 2024. Is vox.co.za good web hosting in South Africa?

12 user reviews; 0 support responses; 0 testimonials; 6 products, 0 promotions, 7 social accounts, Alexa #58656; 📆 listed 2018 (#26064)
vox.co.za
Vox Telecom
9 Pieter St, Highveld Techno Park
Centurion , GT 0046
ZA
☎ Phone +27 87 805 0530
☎ Phone +27 87 805 0000

Website language(s): en-ZA
🏆 SemRush Rating new 2,739,910 👤 User Rating 🙌 Average 1.7 out of 10
👉 Total reviews: 12
👍 Recommended by: 1
👎 Opposed: 11
🤝 Official responses: 0

💰 Price Range ZAR 34.98 - ZAR 379.99⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 42/49🔗 Links 42,478
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
Sharney Blackway (-hidden-) / mysite
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Disgusting service comprised my credit record for no reason
I am beyond disgusted with the service I received from Vox I had the wifi router sent to my house with no prior explanation or instructions after it was done I waited two weeks to get it set up with no luck I finally asked them to cancel and I was promised I will be refunded my fee paid upfront for one month in advance that was late 2021 in 2023 after numerous failed attempts after I was promised by the Manager Thando Thebete It will be sorted I am handed over to a legal team I have told them numerous times I am fighting breast cancer and cannot stress. Till today I keep getting treat’s from the legal team and no responses from the manager.
📅
-anonymous- (sylvjanderson@g...) / vox south africa
⏳ Time Hosted: 1 to 2 years
Global rating
😠 If I could rate it 0 I would have! We have had erratic or no wifi access for 3 months now and when we have access it is very slow. Vox were supposed to meet with Vumatel at our home to try to sort out the problem. Vumatel arrived exactly at the appointment time made by Vox. Vox didn't bother pitch! We are switching service providers after their appalling "service" Do NOT pick Vox under any circumstances! You will have nothing but a headache
📅
-anonymous- (mike@m...) / sdps.uk.com
⏳ Time Hosted: 1 to 2 years
Global rating
😠 I have never delt with such an appalling Company .... you have taking over from SADV who I have been with for over 4 years and now you want some ID from me .. I live in the UK and I have a property in Capetown that cost over R7.5 million... I have sent you my Capetown rates bill I have and FNB bank account I have sent you a copy of my passport ... that wasn’t good enough for !!! so I went to my Solicitor who is automatically is a communiser of oaths in the UK who confirmed my ID that wasn’t good enough so I went to the Post office who also confirmed my ID all at a cost to me of over R2000 Now you want me to go the police station which is over 45k from me and they will not have a stamp..

It would be easer for me to get a gun license then to get a service from you….

I despair !!!
MORE REVIEWS
Listed and verified since 2018
vox.co.za logo

📄 Editorial Review

🔧 Services: Web HostingDomain RegistrationTelecom
⇔ Redirected from voxtelecom.co.za

Vox is one of the top-leading companies in the industry for South Africa, claiming to offer high-quality products. The company offers a great selection of products including mobile data, cloud, business collaboration, conferencing tools and hosting services.

In terms of hosting services, the company specializes in the following products:
  • Shared Hosting;
  • Exchange Hosting;
  • Domain Registration;

Shared hosting packages operate on both Linux and Windows OS. These are configured on SSD drives. All include one free domain name and free SSL certificate incorporated in the plan characteristics. Customers also benefit from FTP accounts, email accounts, MySQL/MS SQL databases but the disadvantage is that these are limited. Other hosting providers include such features in unlimited amounts.

💰 Price & Cost


Prices are affordable, but they are higher than what other companies provide in terms of shared hosting. There is no mention of a refund policy available here.

⌛ Reliability


They do not specify any uptime availability.

🏢 Data Center


The company is registered in Johannesburg, South Africa. They have multiple operational locations in Pretoria, Centurion, Port Elizabeth, Durban, Cape Town, George or Bloemfontein. There are also regional maintenance offices located in Nelspruit, Upington, Polokwane, Kimberley, Mmabatho or East London.

✍️ Customer Support


At Vox, service runs 24/7. Tech support is available on phone or e-mail. There is no live chat, however. Vox is also active on social media (Twitter, LinkedIn, Facebook, Instagram). Customers can subscribe to their YouTube channel as well.

As alternative support resources, customers can access their neatly-organized FAQ section for various issues encountered with server management.

🔨 Control Panel


They use their in-house developed control panel. This has an easy-to-use interface for server management.

🎯 Conclusion

A South African-based internet service provider, Vox offers a variety of products to choose from. The bad news is that, in terms of hosting, customers will not find VPS or dedicated servers available here.

Prices can be slightly higher than what other companies offer. Even if there is no money-back guarantee or live chat for support, Vox is an efficient service provider with well-equipped products.

🌏 Server locations:

📢 Special pages


vox.co.za screenshot
Website research for Vox Telecom on May 21, 2021 by WebHostingTop

🎁 Vox Telecom Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
You can directly submit your coupon here!

Add your promo code

Promotion:
Provide the start and end date
if the promotions expires
Your email (will not be displayed)
How much is 4 + 3 ? Respond with 7
 

📤 Vox Telecom Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Linux Basic features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Linux Basic from vox.co.za4 FTP Accounts
25 Email Accounts
1 Free Domain*
1 Free SSL Certificate*
1 MySQL/MS SQL Database

Features And Benefits
Complete redundancy
Self-service control panel
State of the art firewall infrastructure
Powerful web servers
Statistics manager [...]
🔗 Plan URL : https://www.vox.co.za/shared-web-hosting/
ZAR 34.98/mo.1 GB SSDunmetered 1 / unlimited
Linux Ultimate features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Linux Ultimate from vox.co.za30 FTP Accounts
250 Email Accounts
1 Free Domain*
1 Free SSL Certificate*
25 MySQL/MS SQL Databases

Features And Benefits
Complete redundancy
Self-service control panel
State of the art firewall infrastructure
Powerful web servers
Statistics [...]
🔗 Plan URL : https://www.vox.co.za/shared-web-hosting/
ZAR 379.99/mo.30 GB SSDunmetered 1 / unlimited
🔧 Shared - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Windows Standard features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Windows Standard from vox.co.za
🔗 Plan URL : https://www.vox.co.za/shared-web-hosting/
ZAR 115.99/mo.2 GB SSDunmetered 1 / unlimited
Windows Advanced features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Windows Advanced from vox.co.za10 FTP Accounts
200 Email Accounts
1 Free Domain*
SSL Certificate - N/A
5 MySQL/MS SQL Databases

Features And Benefits
Complete redundancy
Self-service control panel
State of the art firewall infrastructure
Powerful web servers
Statistics manager [...]
🔗 Plan URL : https://www.vox.co.za/shared-web-hosting/
ZAR 179.99/mo.4 GB SSDunmetered 1 / unlimited
🔧 Exchange - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Hosted Exchange: Professional 10GB/15GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Hosted Exchange: Professional 10GB/15GB from vox.co.zaOutlook Anywhere / RPV over HTTP/S and MAPI over HTTP
Advanced Email Protection
Data Leak Prevention
Closed Circuit Messaging
Intelligent MTA
Shared Tasks
Shared Calendar
Group Scheduling
Active Sync
Customisable Max Send/Receive Size
Email [...]
🔗 Plan URL : https://www.vox.co.za/hosted-exchange/
on requestunlimited SSDunmetered 0 / unlimited
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free

screenshot of .com from vox.co.za.capetown R445/ year
.org.za R92/ year
.joburg R445/ year
.tv R480/ year
.biz R395/ year
.mobi R200/ year
🔗 Plan URL : https://www.vox.co.za/websites/domains/?prod=SME
ZAR 275.00/yr.

Contact information is managed by vox.co.za representatives help@v..., info@v..., support@v..., sales@v..., sales@v..., corporatesales@v... [login]
Claim this business

📊 Web stats

Targeting: South Africa
📂 Details for https://www.vox.co.za/
📥 Website DNS: ns1.voxdns.co.za => 41.193.38.221 ( Johannesburg ) / Vox Telecom Ltd - voxtelecom.co.za
ns2.voxdns.co.za => 41.193.38.222 ( Johannesburg ) / Vox Telecom Ltd - voxtelecom.co.za
MX::aialantic-jhb01ip.lantic.net => 196.41.30.122 ( Johannesburg ) / Vox Telecom Ltd - voxtelecom.co.za
MX::mx.inbound.vox.co.za => 41.193.119.123 ( Johannesburg ) / Vox Telecom Ltd - voxtelecom.co.za
🔨 Server Software: nginx
📌 Website IP: 196.41.6.204
📍 IP localization: South Africa, Gauteng, Johannesburg - see top providers in South Africa, Igauteng
🔗 ISP Name, URL: Vox Telecom Ltd, voxtelecom.co.za

✅ Customer testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email (will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed)
Minimum 100 characters
How much is 4 + 3 ? Respond with 7
 

📋 Vox Telecom News / Press release

There are no news written in en language

📣 Vox Telecom Social Networks

https://www.linkedin.com/company/voxtelecom/
Vox Telecom (established 1998) is a Privately Held entity having 1929 followers on LinkedIn and 501-1000 employees, industry Telecommunications.
Vox Telecom Blog  (RSS error) First post from January, 2015, with total 13 articles, Language en-ZA. See recent blogs summary posts:
- Cyber Security Month: Special Guest Richard Frost - It's Cyber Security Month, and our esteemed guest is none other than our resident Cyber expert (and possibly master hacker), Mr Richard Frost. Join us as we discuss what's going on, what's to come, ...
- Vox Podcast: Cyber Security and Armata - Cyber Security is a battlefield. The solution? Gearing up for war. Check out our latest Podcast with our esteemed guest, Richard Frost, head of Cyber Security at Vox as he talks hacking, online ...
- Vox Podcast: Identity Theft - With Cyber Security Month being in full swing, we turn our thoughts to Identity Theft. At first glance, it may seem like a throwaway joke from The Office or some far away construct from a distance ...

Reviews👪 Vox Telecom Customer Ratings

The quick stats of Vox Telecom profile shows a note average of 1.7 out of 10, counting 12 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advanced form]

Required information

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID
Your email
(will be obfuscated)
or login and come back to this page
Customer identification(Not public visible. Example Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domainExample mysite.net. If you have multiple domains, mention at least one
Summary of your posteg. vox.co.za is best!
Your review HTML tags are NOT allowed! MINIMUM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with VoxTelecom" or bad things and complaints like: "this company sucks", or "is horrible", "vox.co.za generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(1 = 8.33%)
(11 = 91.67%)
📅
-anonymous- (-hidden-) / live.co.za
⏳ Time Hosted: 2 to 3 years
Global rating
😠 I never thought a private company could be this bad. Customer service is all about passing the bucket to Vumatel. I opened a call last week and I am still waiting for any action. As i am writing this, I am waiting for someone to attend my call for the last 20 minutes, 20 minutes listening to stupid music that just puts you to sleep, that's the strategy, i guess. I just put the phone down, so it was another more than frustrating experience with Vox Telecoms. I can't wait for new options in my area so I can take my business somewhere else and put this useless company and Vumatel out of my life. VOX CUSTOMER SERVICE THE WORSE I HAVE EXPERIENCED!!!!!!!

📅
-anonymous- (charlene.email1@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😠 Vox is the worst service provider ever. Customer service is extremely poor and they do not care about their customers or their situations. They are truly just after money. If I had money I literally cancel the new contract I took with them and rather go to another service provider. Biggest mistake of my life using them as a service provider. Also do not believe the month to month payment thing. This only works after a year. If you cancel before a year you have to pay a cancellation fee. You cannot just cancel anytime.
📅
-hidden- (charlprak81@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Vox.co.za
Crap. Do not touch with a barge pole. Teaches are stupid, customer relationship terrible. 30 hours internet down, still not even acknowledged the issue.
📅
-hidden- | rishen01@g...
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Worse company to ever sign up a contract
More than 1 month no internet problem not sorted, no return on calls or emails wish we never signed up with Vox there staff is very unhelpful read full review on Hello Peter
📅
-hidden- (-hidden-) / n0
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 The staff at the nelspruit branch are fantastic. However, the incompetence of [...]
Manager at nelspruit is rude and incompetent.
Unpleasant experience. The staff tired their best.
Manager does not get back to you. Only the staff does!!!
📅
-anonymous- (basie.louw@g...) / gmail. com
⏳ Time Hosted: under 1 month
Global rating
😠 I'm disgusted with Vox. I've had problems from day 1 and it's still not working properly. I've just given up and paid the account. They will not see me again after the year has passed. Everyone talks a different language and no department knows what the other does. All you get is tickets. You get promised excellent WiFi but once installation is done, then your problem starts. The some of the technicians has the audacity to tell you Vox will give internet to the router but cannot guarantee any Wi-Fi coverage. Just to find out that the routers they supply is a entry level which I'm being told only covers to around 15 meters. Bull, it's even less. I've had 4 technical visits and numerous calls where tickets get opened. On this ticket you get numerous calls just to explain the whole story over and over. Then there's cocky technicians being sent out to your house just to listen to the same crappy excuses and explanations. I will not recommend Vox to anyone, no wander everyone around me is [read more...]
📅
-anonymous- (roseclarke5@g...)
⏳ Time Hosted: 1 to 2 years
Global rating
😁 I have Vox uncapped fibre and its been great. I have had the best service and support from this company. I was moving and I called, they booked me an appointment during pandemic time and when lockdown 2 was issued they came out and setup my internet and did a great job once again. I get emails or sms's if Vumatel is down for any reason and if Vox is experiencing issues. So far I am glad I made the choice to go with Vox. Its been a really great experience without any hassles.

📅
-anonymous- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 This fiber has proved to be a downgrade from VDSL and one of the worst infrastructures on par with Eskom stage 4 loadshedding. Downtime on the VOX/Frogfoot network has been on average 6 days a month, every month (no reimbursements for downtime) If you need casual internet it could work, running a business on these lines is suicide. Their motto: Where did the internet take you today?
Answer: Nowhere
📅
-anonymous- (robeselect@m...)
⏳ Time Hosted: 1 to 3 months
Global rating
😠 Good service until you make first payment, then you are on your own. The email address you use to set up an account no longer works - and you only receive ticket log
numbers for weeks . Nobody calls you back. My son's cell number porting took 1 day. I have been waiting 2 months and my number has still not been ported.
Unhappy Costumer

🔝 Alternate top web hosting companies in South Africa

  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Afri Host
    afrihost.com logo
    🏆 Alexa Rating 12,275
    👤 User Rating 👉 Total Reviews: 17
    🙌 Average Rating: 4.4 / 10
    👍 Good Reviews: 8
    👎 Bad Reviews: 9
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    MWeb
    mweb.co.za logo
    🏆 Alexa Rating 24,407
    👤 User Rating 👉 Total Reviews: 1
    🙌 Average Rating: 1 / 10
    👍 Good Reviews: 0
    👎 Bad Reviews: 1
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    domains.co.za
    domains.co.za logo
    🏆 Alexa Rating 28,106
    👤 User Rating 👉 Total Reviews: 1
    🙌 Average Rating: 9 / 10
    👍 Good Reviews: 1
    👎 Bad Reviews: 0
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    Things to do
    Facebook account is missing
    86%
    Register Domain.co.za
    registerdomain.co.za logo
    🏆 Alexa Rating 32,962

📉 Compare to best hosting brands from South Africa

These Vox Telecom customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.