UNIXy review

9 user reviews, 4 support responses, 0 testimonials, 3 products, 0 promotions, 3 social accounts, Alexa #556464, listed 2008 (#10965)

Most Recent Customer Reviews

-anonymous- (-hidden-) / dontorrent.com
Time Hosted: under 1 month
Global rating
I bought the varnish service, and I paid the monthly support and the installation took more than 20 days waiting for me to install and he's ignored the tickets and messages, this is a shame.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Cancelled. Your service is quite possibly the worst I have had the misfortune to use. No repsonse to tickets or live chat. Utter disgrace of a service.
-hidden- (-hidden-) / -
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
Total Scam
Total Scam. I payed for 1 varnish plugin the first payment with paypal was unsuccessfull. I tried the second time, no luck. So I bought it with creditcard instead of paypal. I bought the exact same plugin but I played twice. Did not got the money back.
Hi

I couldn't find an account or payment under your email (at least not with the email you have here on whtop). But I'm more than happy to refund your payment. We always do regardless if you open a ticket with us or not :)

Anyway, email me and I'll take care of it.

Best

Customer service representative (joe@u..., ).
MORE REVIEWS
unixy.net logo!

Overview

Services: Web HostingDomain Registration

About UNIXy

UNIXy has been managing all aspect of servers and infrastructure on behalf of businesses and entrepreneurs since 2006. We offer fully managed server and hosting solutions. We pride ourselves in the work and effort we put in keeping your servers available and secure. Our customers enjoy the benefits of our stellar support and the fully managed service. Our locations include Los Angeles, Houston, and The Netherlands in Europe.

Our support crew is very friendly and helpful. We are human beings helping human beings achieve their goal. We believe that going the extra mile, humanizing support, and treating our customers with care goes a long way towards reaching that goal. Our smallest plan offerings have plenty of resources to empower strong business growth. We would rather offer a fully managed service across the board by default than put a hefty price on it. We cringe at the thought of offering non-managed servers to customers.

At UNIXy, we are exceptionally uptime-conscious. Our bandwidth packages are made up of a mix of premium bandwidth providers to ensure redundancy. We have engineered high-availability solutions from the ground up and offer them at no charge to our customers. Purchase two of the major, on-display dedicated server products and we'll configure our resilient cross-datacenter cPanel failover package for free!

Source: https://unixy.net/about-unixy/

Special pages


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Website research for UNIXy on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Dedicated - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
QuattrofeaturesCategory : Backup, Fully Managed
RAM : 2000 MB
CPU : Quad Core Xeon/Opteron QC @2-3GHz
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 2

Disks (RAID-1 or RAID-10) 2x250GB
Multi-carrier Bandwidth
Asian Optimized Network
Complete Server Management
-------
Custom Web Server Configuration
Server Optimization
Security Lock down
Free Off-Server Backup 5GB
Root Cause Analysis
Root [...]
Plan URL : https://unixy.net/managed-server/
$159.95/mo.250 GB1 TB 2 GB / 2
VentifeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Backup, Fully Managed
Support Options : Email, Help Desk
RAM : 16000 MB
CPU : Twelve Core Xeon/Opteron 2x TC @2-3GHz
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 4

Disks (RAID-1 or RAID-10) 4x500GB
Multi-carrier Bandwidth
Asian Optimized Network
Complete Server Management
-------
Custom Web Server Configuration
Server Optimization
Security Lock down
Free Off-Server Backup 20GB
Root Cause Analysis
Root [...]
Plan URL : https://unixy.net/managed-server/
$669.95/mo.500 GB10 TB 16 GB / 4
VPS - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
KibifeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk
RAM : 512 MB
CPU : 2 Core CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

Full Root Access
UNIXY Fully Managed

Managed VPS in US and Europe
Our truly fully managed server offerings are unlike anything you have experienced before. UNIXY manages your servers and infrastructure without you having to lift a single [...]
Plan URL : https://unixy.net/managed-vps/
$45.95/mo.20 GB SSD200 GB 512 MB / 1

Contact information is managed by unixy.net representatives joe@u..., sales@u..., billing@u..., webmaster@u..., admin@u..., support@u..., contact@u..., info@u... [login]
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Web stats

Owner: YHCompany LLC
Web Site Title: UNIXy - Fully Managed Hosting
Website Description: Bargain Bin Outlet Servers
Statistics
Site in business since:
Links to the site: 101
Details forhttps://unixy.net/
Website DNS: MX::unixy.net => 76.72.168.132 ( Philadelphia ) / YHCompany LLC
ns1.unixy.net => 76.72.168.131 ( Philadelphia ) / YHCompany LLC
ns2.unixy.net => 76.72.168.132 ( Philadelphia ) / YHCompany LLC
Server Software: nginx
Website IP: 76.72.168.132
IP Location Country/State/City: United states / Pennsylvania / Philadelphia - see top providers in United States, Pennsylvania
ISP Name / ISP URL: YHCompany LLC / unixy.net
34

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Social Networks

No official account on Linkedin yet
UNIXy Blog  (RSS error new) First post from November, 2014, with total 8 articles, Language en-US. See recent blogs summary posts:
- cPanel Redis Plugin Public Release - We're super excited to announce that the cPanel Redis Plugin is now available to the general public. We initially released the plugin back in 2017 though our effort thus far has been to give the tool
- UNIXy Next – Refocus - Notice: Undefined variable: where in /home/unixy/public_html/blog/wp-content/plugins/tweetmeme/tweetmeme.php on line 118 Notice: Undefined variable: where in ...
- cPanel Varnish Plugin Among cPanel’s Top 3 Performance App - cPanel's top 3 performance apps has UNIXy's Varnish Plugin among its top performers. We are proud of our accomplishment thus far and the many performance breakthroughs to come!

ReviewsCustomer Ratings

The quick stats of UNIXy profile shows a note average of 1.1 out of 10, counting 9 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Support not answering simple question
I used there varnish addon for 2 years or more have nothing to complain until my payment was made payment by auto subscription but they change price in meantime and money was not credited to account. I wrote support regarding that got only one response that i can find my invoices on client area invoice settings but that was not my question. When i told them that i know where is invoice and my payment was not added to account no response after that.

It seems it is one man show just bypass them.
Hi,

We haven't changed the price of the plugin not once ever since we released it more than 8 years ago. I can't take a look at your account unfortunately as I don't have any ticket reference or account info.

FYI, we've been in business for over 13 years and serve tens of thousands of clients. Anyway, I'm more than happy to work towards a satisfactory resolution. Do get in touch!

Kind regards

Customer service representative (joe@u..., ).
-anonymous- (-hidden-) / fretworkec.com
Time Hosted: over 3 years
Global rating
Unixy used to be a decent hosting company. Helped setup three different virtual servers over the years and resolved a number of issues for me. Lately, however, I question if they are even still in business. Support tickets go unanswered. Emails go unanswered. If anybody is actually manning the fort, they have no interest in talking to their customers. We deleted our servers manually (rm -f /) and transferred our sites to a new provider. Doubt Unixy even noticed. Shame really.
Hi Joshua

I'm so sorry about the way you feel. I just reviewed your requests to gain some insight into what happened. You were very happy with the service we provided (I helped you myself numerous times when you'd reach out via email). Not once did you complain about response time or the service. But from reading your last billing ticket, you were disappointed that we couldn't refund the remaining month of your annual payment. We make it very clear that no refunds are provided. But we do make exceptions and can credit them back to your account when you ask.

Regardless I went ahead and credited your account for the last month of service that you didn't use.

I'm just disappointed you didn't reach out to me via email as you've always had that option available. Again, I'm only an email again so feel free to reach out if you need anything.

Kind regards

Customer service representative (joe@u..., ).
-anonymous- (daniel@g...) / gigatech.nl
Time Hosted: 2 to 3 years
Global rating
Got the same experiance like one user above had a varnish plugin subscription they kept billing through paypal , after i asked for refund no answer, still waiting for my money,

Avoid like the plague
-anonymous- (-hidden-) / server
Time Hosted: under 1 month
Global rating
Absolutely disgraceful.
I purchased the varnish plugin which didn't work, it crashed my server. I opened a support ticket and they responded fast by saying I should let them install it in which I paid extra for the installation but they never installed it.

I opened a ticket asking when this install is going to be done and have waited for many days, after a week STILL no response and NO installation.

Do yourself a favor seek out hosting elsewhere and DO NOT give them access to your server.
Hi

Sorry about the trouble you've faced with the plugin. Varnish support for external clients used to be as best effort and wasn't bound by an SLA. But we've changed that and we now offer free Varnish support for plugin subscribers not just for our server clients.

I'd be more than happy to get you a free month of service so you can see how amazing the free support is now!

Cheers

Customer support representative (joe@u..., ).
-anonymous- (-hidden-)
Time Hosted: 3 to 6 months
Global rating
When purchasing the varnish plugin unixy provides, i got screwed.

I purchased a product which got cancelled so i got a refund (i bought a more expensive product). Then the payments kept coming, for the service that was cancelled. I tried to contact unixy and waited months for them to respond (which they didn't, they just closed the tickets). So when i started sending automated mails, they COULD all of the sudden respond to my tickets. Telling me to f*ck off and went to ignore mode again..

Do yourself a favor, don't get screwed like i did. I still haven't got back the money
Robert Gunnells (bilbob96g@g...) / nerdles.com
Time Hosted: 2 to 3 years
Global rating
I was with Unixy for over 2 years and when i started they were great. In the last year, I started having delays on tickets. I was offered an upgrade to their software and it never got finished, the ticket is still not answered after 6 months, Billng seems to be the worst, I have had an open ticket for over 2 months now and no answer or even a response. Stay away from these guys as they are clearly goiing downhill

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