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ukfast.co.uk
Average 6.9 out of 10
Total reviews: 19
Recommended by: 13
Opposed: 6
Official responses: 1


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UK Fast review

19 user reviews, 1 support response, 0 testimonials, 14 products, 0 promotions, 4 social accounts, 3683 hosted, Alexa #265467, listed 2015 (#20945)
ukfast.co.uk
UK Fast
UKFast Campus, Birley Fields
Manchester , ENGLAND M15 5QJ
UK
Phone 0161 215 4087

Website language(s): en-GB
Alexa Rating265,467▼ -17,673 User RatingAverage 6.9 out of 10
Total reviews: 19
Recommended by: 13
Opposed: 6
Official responses: 1

Price Range£ 0 - £ 96.74Support24x7Offer CurrencyGBP
Payment OptionsCredit / Debit / Prepaid Cards, PayPal
SEO MOZ Authority52/49Links204,427
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added
Note: Add a promotion or coupon

100%

Most Recent Customer Reviews

-anonymous- (-hidden-) / fitness-superstore.co.uk
Time Hosted: over 3 years
Global rating
We can not fault UKFast, they have been excellent

We've been with UKFast for a few years now and have experienced nothing but excellent & friendly service. It's great to know I can pick up the phone and talk to Sam, our account manager, with any questions, or raise a support ticket and get any help we need in no time at all. I'd have no issues recommending them.
Tony J (-hidden-) / mysite.net
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Extraordinary customer service.
We have been a customer of UKF for 4 years now. They turn tech support and customer service into an art form.
Michael Pomeroy (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We have been using a UKFast server for two years now and the company and [...]
From the initial set up through to ongoing use we have never once had any problems and our online systems have been running without any interruption in service. It gives us complete confidence and enhances our reputation with our clients..

I have not hesitation in recommending UKFast.
MORE REVIEWS
Listed and verified since 2015
ukfast.co.uk logo

Editorial Review

Services: Web HostingDomain Registration Own datacenter | Redirected from ukfast.net

One of the top UK web hosting providers, UK Fast is a privately owned company with over 20 years of experience in the hosting industry.

They operate on cloud technology and they are powered by renewable energies as they are certified as a 100% carbon neutral company. UK Fast claims to have hosted the websites of over 5000 customers.

Among their partners, we can mention Cisco, Dell or VMware and they claim to be the highest NPS (Net Promoter Score) in the hosting industry.

The company specializes in the following web hosting solutions:
  • Cloud Hosting;
  • Dedicated Servers;
  • Managed Servers;
  • Exchange Hosting;
  • Colocation;
  • E-mail Hosting;
  • CDN;

Cloud services are designed for both beginners and professional users. These are virtualized servers that are flexible. Computing resources can be added fast as they operate on robust hardware.

Fully managed, dedicated servers are powered by Dell and configured on Intel Xeon processors. These dedicated servers are based on SSD drives and they support apps like WordPress, Magento on the SaaS platform and.

Price & Cost


Other than in the case of cloud servers, all products require customers to contact sales and ask for a quote. Another disadvantage is that customers must commit to a contract of at least 12 months.

As forms of payment, UK Fast accepts major credit/debit cards and PayPal as well. They provide a money-back guarantee, but this is not clearly stated.

Reliability


UK Fast offers 100% server uptime which is an excellent network guarantee as few companies in the industry can commit to this percentage.

Data Center


The company is based in Manchester, UK. UK Fast owns Tier 3 data centers and their data centers are ISO 27001 certified as well as PCI-compliant. Given the fact that their data centers are situated in several locations around the UK, the company can guarantee multi-site redundancy and security.

Customer Support


Support includes the common ways of communication with technical assistance which include e-mail, phone, ticket support or live chat. They can also be found online on Facebook, Twitter, LinkedIn or Instagram. Average response time is estimated to be 15 minutes.

Even if there is no knowledgebase available here, customers can access their blog instead.

Control Panel


UK Fast uses their in-house web-built control panel, MyUKFast. With this, you can manage your account by monitoring, securing or upgrading your server.

Conclusion

One of the leading UK-based hosting companies, UK Fast offers well-extended web hosting solutions. The disadvantage is that almost all their products require customers to ask for a quote.

Overall, UK Fast is a reliable choice as they offer plenty of features integrated in the plans and excellent uptime.

Server locations:

Manchester

Special pages


ukfast.co.uk screenshot
Website research for UK Fast on August 11, 2021 by WebHostingTop

UK Fast Promotions

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PlansUK Fast Website Products

Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Dedicated Server 2featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel Xeon 3.5 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Good for small businesses
2x 256GB SSD RAID 1
Dell R230

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated account [...]
Plan URL : https://www.ukfast.co.uk/dedicated-server.html
on request250 GB SSDunmetered 32 GB
Dedicated Server 1featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : Intel Xeon 3.5 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.ukfast.co.uk/dedicated-server.html
on request250 GB SSDunmetered 16 GB
Dedicated Server 3featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 64000 MB
CPU : Intel Xeon 3.5 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

For greater storage needs
2x 512GB SSD RAID 1
Dell R230

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated account [...]
Plan URL : https://www.ukfast.co.uk/dedicated-server.html
on request500 GB SSDunmetered 64 GB
Dedicated Server 4featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 96000 MB
CPU : Intel Xeon 2.1 GHz Oct Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

High storage & performance
4x 256GB SSD RAID 10
Dell R630

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated [...]
Plan URL : https://www.ukfast.co.uk/dedicated-server.html
on request1000 GB SSDunmetered 96 GB
Dedicated Server 5featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 128000 MB
CPU : Intel Xeon 2.1 GHz Oct Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

High storage & performance
4x 512GB SSD RAID 10
Dell R630

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated [...]
Plan URL : https://www.ukfast.co.uk/dedicated-server.html
on request2000 GB SSDunmetered 125 GB
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Colocation ServicesfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IPs : 0

Colocation Services

Our wholly-owned, secure Manchester data centres are the ideal space for colocating your IT infrastructure. Unlike many colocation providers, we also offer a range of additional managed services from initial migration through [...]
Plan URL : https://www.ukfast.co.uk/colocation-data-centres-manchester.html
on request unmetered
Managed - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Managed HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, Plesk, CentOS Web Panel, WHM, VMware, Hyper-V
Category : Backup, DNS, VPN, Proxy, CDN, Green Hosting, Seo Hosting, Wordpress, Fully Managed, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Managed dedicated server and cloud solutions available to you. UKFast solutions are built on enterprise-grade technology and hosted in our wholly owned, exclusively UK-based data centres to provide you with the highest levels of performance and [...]
Plan URL : https://www.ukfast.co.uk/managed-hosting.html
on requestunlimited SSDunmetered
Exchange - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Exchange HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed, Semi Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Shared & Dedicated Exchange Solutions

With our Microsoft Exchange service, we take the hassle out of your hands. Powerful mailbox features for business class email let you focus on your business instead, providing real cost efficiencies.

With [...]
Plan URL : https://www.ukfast.co.uk/microsoft-exchange-server.html
on requestunlimitedunmetered
Cloud - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Cloud 1featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Backup, Adult Hosting, Game Hosting, Streaming, DNS, VPN, Voice, Proxy, CDN, SharePoint, Green Hosting, Seo Hosting, Wordpress, Fully Managed, File Sharing, E-Commerce
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 vCPU

Standard plan
2 vCPU
2GB RAM
50GB SSD storage
30 day FREE trial

UKFast offers a truly unique, tailored approach to cloud hosting, with a range of public and private cloud servers to suit any team - whether you're a budding startup, an [...]
Plan URL : https://www.ukfast.co.uk/cloud-hosting.html
free
(£ 34.88 after 1 mo.)
50 GB SSDunmetered 2 GB
Cloud 2featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Backup, Adult Hosting, Game Hosting, Streaming, DNS, VPN, Voice, Proxy, CDN, SharePoint, Green Hosting, Seo Hosting, Wordpress, Fully Managed, File Sharing, E-Commerce
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 2 vCPU

General plan
2 vCPU
4GB RAM
50GB SSD storage
30 day FREE trial

UKFast offers a truly unique, tailored approach to cloud hosting, with a range of public and private cloud servers to suit any team - whether you're a budding startup, an international [...]
Plan URL : https://www.ukfast.co.uk/cloud-hosting.html
£52.12/mo. VAT exc50 GB SSDunmetered 4 GB
Cloud 3featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Backup, Adult Hosting, Game Hosting, Streaming, DNS, VPN, Voice, Proxy, CDN, SharePoint, Green Hosting, Seo Hosting, Wordpress, Fully Managed, File Sharing, E-Commerce
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 vCPU

High vCPU plan
4 vCPU
4GB RAM
50GB SSD storage
30 day FREE trial

UKFast offers a truly unique, tailored approach to cloud hosting, with a range of public and private cloud servers to suit any team - whether you're a budding startup, an [...]
Plan URL : https://www.ukfast.co.uk/cloud-hosting.html
£62.26/mo. VAT exc50 GB SSDunmetered 4 GB
Cloud 4featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Backup, Adult Hosting, Game Hosting, Streaming, DNS, VPN, Voice, Proxy, CDN, SharePoint, Green Hosting, Seo Hosting, Wordpress, Fully Managed, File Sharing, E-Commerce
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 2 vCPU

High RAM plan
2 vCPU
8GB RAM
50GB SSD storage
30 day FREE trial

UKFast offers a truly unique, tailored approach to cloud hosting, with a range of public and private cloud servers to suit any team - whether you're a budding startup, an [...]
Plan URL : https://www.ukfast.co.uk/cloud-hosting.html
£96.74/mo. VAT exc50 GB SSDunmetered 8 GB
CDN Keep mouse
over features!
Price Transfer UpdatedDomains Allowed
CDN ServicesfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Speed
Get closer to your worldwide users to reduce latency and create a faster, more reliable connection built upon a highly available network that handles huge surges of traffic. IPv6 and HTTP/2 backed by our CDN, increases your site's [...]
Plan URL : https://www.ukfast.co.uk/content-delivery-network.html
on request unmetered
Emails - Windows Keep mouse
over features!
Price Updated
Business Email HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Fully Managed, Semi Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Shared & Dedicated Business Email Solutions

With our Shared solution, each mailbox comes with a 50GB capacity as standard, as well as a huge 75MB message size limit for those extra-large attachments. Increase productivity with unlimited email [...]
Plan URL : https://www.ukfast.co.uk/microsoft-exchange-server.html
on requestunlimitedunmetered

Contact information is managed by ukfast.co.uk representatives lj@u..., support@u..., info@u..., hello@u..., webmaster@u..., admin@u..., sales@u..., contact@u..., Daniel McLoughlin - daniel.mcloughlin@u... [login] | Last company update:

Web stats

Targeting: United Kingdom
Details for https://www.ukfast.co.uk/
Website DNS: ns1.ukfast.co.uk => 185.226.221.1 ( Manchester ) / UKFast.net Limited
ns0.ukfast.co.uk => 185.226.220.1 ( Manchester ) / UKFast.net Limited
MX::ukfast-co-uk.mail.protection.outlook.com => 104.47.0.36 ( Helsinki ) / Microsoft Corporation - microsoft.com
Server Software: UKFast Webcelerator
Website IP: 185.181.198.201
IP Location Country/State/City: United kingdom / England / Manchester - see top providers in Great Britain
ISP Name / ISP URL: UKFast.net Limited / ukfast.co.uk

Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

UK Fast News / Press release

PHP Web Attacks Have Nearly Doubled, Says UK Hosting Company UKFast - Data from UKFast's first Threat Monitoring (ukfast.co.uk) Report has revealed that the first 10 weeks of 2019 has shown more than 5.5m malicious events across UKFast's hosting platform, with 1.52m full attack attempts blocked in total, from a sample size of 181.5m total events analyzed.
The first Threat Monitoring Report to be released by UK hosting provider UKFast is providing us with data and insight from UKFast's Threat Monitoring service, which continuously analyzes data to distinguish ...
UKFast Acquires 120,000 Sq. Ft. Plot To Guarantee Future Growth - UK hosting provider UKFast (ukfast.co.uk), a company which – together with its associated companies – employs more than 400 people in Manchester and beyond, has agreed a deal with Manchester City Council to acquire a 120,000 sq. ft. plot of land opposite UKFast's campus headquarters in Birley Fields, Hulme.
The planned acquisition of the plot of land would be key to the continued growth and acceleration of UKFast and its associated companies. The current Birley Fields Campus incorporates ...
Cloud Hosting Firm UKFast Starts Developer Center - UKFast (ukfast.co.uk), a large cloud hosting firm from the UK, has announced the launch of its Developer Center – a new platform that would empower developers to integrate their own systems and software with UKFast's products and services.
This move comes following the delivery in the last 18 months of application programming interfaces (APIs) across key products within the UKFast product range.
The APIs delivered by UKFast would open up new options for resellers and systems integrators while
[search all ukfast.co.uk news]

UK Fast Social Networks

https://www.linkedin.com/company/ukfast-ukfast-net-limited-/
UKFast (UKFast.Net Limited) (established 1999) is a Privately Held entity having 1976 followers on LinkedIn and 51-200 employees, industry Internet.
UK Fast Blog  Using Wordpress version 5.4.1. Blog added on January, 2015, with total 1117 articles, Language en-US. See recent blogs summary posts:
- Cloud customer service: What you should look for in customer support - Why customer service is important When it comes to your organisations' IT, excellent customer support is indispensable. Whether you're running a customer app, data platform or eCommerce website, ...
- What you should look for in cloud customer support | UKFast - Why customer service is important When it comes to your organisations' IT, excellent customer support is indispensable. Whether you're running a customer app, data platform or eCommerce website, ...
- Load Balancer: Our next generation load balancing solution - Handle even the busiest times 02/12/2021, Manchester: Today we're introducing our latest Load Balancing solution, which allows businesses to self-serve from within MyUKFast, and offers new ...

Domains trend


UK Fast Domain trend

ReviewsUK Fast Customer Ratings

The quick stats of UK Fast profile shows a note average of 6.9 out of 10, counting 19 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with UKFast" or bad things and complaints like: "this company sucks", or "is horrible", "ukfast.co.uk generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(12 = 63.16%)
(1 = 5.26%)
(6 = 31.58%)
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Amazing support

The service at UKFast, and in particular the service offered by our Account Manager Matt, has been the best we've experienced from a managed hosting service provider since we started in 2007. Thanks Matt and the team at UKFast for supporting us so admirably over the past couple of years!

-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
I'm the anonymous Australian reviewer below who posted the bad review about cancellation.

I did reach out to this site to ask them to remove it because although the cancellation experience was not good, they reached out to me immediately following the review with the C-Suite involved and made it right extremely quickly.

This is commendable and not what you generally expect so I feel this more than makes up for the poor cancellation experience.

Thanks
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
One of the worst experiences of cancelling a service ever. First the cancellation procedure itself is not a pleasant experience.

Pushy reps and being forced to write in with your notice of cancellation.

Despite doing this and receiving confirmation of cancellation, we still continued to receive invoices. We called and again made sure the account was closed and they coincidentally had some figures wrong and reimbursed us for the charge.

I then receive another invoice the following month and when I replied to the email, I got a snotty reply from Jordan Townsend asking me if I cancelled in line with clause 16 of the contract?

My business partner then called and spoke to him who continued to quote clauses at him and generally be difficult until finally accepting the error and acknowledging the previous person mustn't have actioned things properly and the account will now be closed.

I'm fully expecting this not to happen and to receive yet another invoice next month and [read more...]
Alfred Hunt (sales@h...)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
Good company
Only been with UKFast a few weeks but so far they have been very helpful and professional, i cannot fault them on the transfer on my hosting. As for price what I was quote is in line with other Companies so not expensive for what you are getting. I like the dashboard it keeps you informed all the time and a company that offers 24/7 help, well thats a must.

I am looking forward to many years with UKFast
-anonymous- (-no email-)
Time Hosted: 2 to 3 years
Global rating
Cost
Customer Relation
We have a virtual server with UK Fast which is has been up 99.99% of time. The time it failed they were apparently aware of it but didn't tell us. This is the only issue we've had in two years.

More recently one of our clients performed an audit on us and the hosting solution we provided for them via UKFast. UKFast were exceptionally quick and professionalism in coming with responses working late in to the night to meet the aggressive deadline set by our customer.

They are more expensive than some - but you get what you pay for!
-anonymous- (-no email-)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
OMG- Custom server quotes only, was sent a quote for over £550/mo for a simple web server.

Keep away.
Keith Chester (keithchester@g...) / granitesolutionsdirect.co.uk
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Awful service, overpriced, do not back up, site down for 4 days.
HOsted on their cloudplatform to obtain reliability and speed of loading to end user. Site went down Thursday am, no communication at all until 16:59 on Friday to state lost data and wouldnt get it back, what would you like to do.
Didnt seem to care, simply stated backing up not in SLA.
Site was down for 4 days costing tens of 1000s in lost business. Then as I had renewed the day before, attempted to enforce the renewal so that I couldnt leave them or would still have to pay them for another year. Shocking company, seems to care nothing about their customers.

Andy Urkens (andy@d...) / mail-buddy.com
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
If you are looking for quality: This is the place to be. UKFast is not the cheapest one around. Don't contact them for cheap hosting. Why?

- All support technicians are level 3, no need to waste time making a ticket for someone who doesn;t have a clue, instead you get immediate communication with the right person.
- They are flexible in whatever way you can imagine: Do you need knowledge, temporary solutions to support your migration, name it, they support it.
- Their network is... incredibly fast! never seen before
- Again, the support is the biggest reason I am a customer. It is increcible. You should exprience it yourself. Thumbs up for all you guys!
- Anyone who says otherwise: You probably screwed it up yourselves :)

Contact me if you have any doubts. I will not hesitate to help you out.

I just order a load balancing solution after a setup of 5 very succesfull websites. Looking forward to it instead of being afraid to migrate!

Keep up the good work. [read more...]
Peter gabriel (Pgabriel@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Amazing service, engineers are so helpful. Very few issues with the server. I would recommend this company to anyone

Peter
Danielle (danielle@c...) / comgem.com
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
We experienced nothing but problems from the time we became a UKFast customer. Back ups not being made, network downtime, server running out of space following a partition they set up, the list goes on.

Customer service is appauling, not helpful and blatently lied and misled us and failed to get back to email communications.

Based on our experience we would recommend you avoid this company.
This is a genuine review.

I personally contacted Danielle's husband, the managing director to discuss their concerns.

They had been really happy with the service, but when they chose to move away, they'd not been happy about our 3 months notice period.

They stayed as customers and are now part of our partner program.

We took their comments on board and are now reviewing our notice Period.

If you have a genuine concern and you are a client of UKFast, drop me an email, or contact Customer Service or your Dedicated Account manager, or even the sales person who signed you up. We will all be happy to remedy whatever problem you may have.

Kind regards

Lawrence Jones

Customer service representative (lj@u..., ).
Kevin Jones (kevinJones22@h...) / na
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
All started well with UKFast, but since Jan I have had nothing but issues (server hangs, SQL crash), support were helpfull but overall the service has degraded. I moved away from them in August and would suggest that others look at recent reviews before using them

KJ
saf (saf.purton@t...) / bidneeded
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
They had server issues and lost all my data and new code that just went on server, none was recovered from backup due to issues. I am removing my site and am taking them to small claims to get my money back.
S Phillips (s_phillips1@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been so consistently impressed by UKFast that I felt I should share my experiences.

I have been a customer of UKFast since September 2002. Before choosing to use their services, I spent many hours on web hosting review sites trying to find the right provider for my venture, and since it was my first attempt at setting up a business I wanted to be sure I made the best choice.

Since then, I have not looked back and have recommended UKFast to clients and others who were seeking hosting advice. I appreciate clean and well-designed interfaces and UKFast’s control panel and webmail interfaces are a fine example of this - they are clean and easy to use.

I have found their customer service/support system to be as good as everyone says it is, and their replies are always helpful, polite and well-informed. During my time with UKFast I have made numerous support queries for various different matters and the technical team have always responded rapidly.

I am hosted on a [read more...]
Anthony Bowers (tech@a...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I found that UKFast offer the absolute best combination of features, reliability, speed, and price, as well as the ability to consistently maintain the best customer service in the industry.

Not only do they provide the dedicated servers and network infrastructure we need to give our clients the quality of hosting they demand, but their support is unsurpassed in the field. Furthermore, UKFast have provided ongoing support for me and my business, without this support I would simply not have a business.

UKFast is one of the few companies who advertise their strong focus and commitment to customer service and actually adhere to it. Theirs is a personal service, they know me by name and I always get a cheerful response. I am 100 per cent confident in my web presence, and as a result, so are my customers.
Tony Dunn (tony_d12@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
UKFast come highly recommended!

When setting up my site I looked for a dedicated UK based ISP that could add value to my team online. UKFast definately represent premium performance, ultimate reliability and an industry benchmark for achievement so hosting with them was the obvious choice.

UKFast are a pleasure to work with - their service is second to none!
M.D. Sutherland (m.sutherland722@b...)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
Fantastic company to deal with !
I have a dedicated server option with UKFast and they made the entire process easy and intuitive. The costing is in par with other hosting packages but with a superior customer relationship and their interface is something all other ISP's should look at. UKFast has been ranked the UK's no1 provider, after using others in the past I can state they are! The tech support with UKFast is so professional and friendly it is as easy as contacting an old friend for some advice.
I will and do recommend UKFast to anyone, any business or organisation that require managed or dedicated hosting. The RR of providers!!!!!!

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