Tsohost review

Editorial Review

Tsohost is part of HEG, Services: Web HostingDomain Registration Own datacenter | Redirected domains: tsohost.co.uk webfusion.co.uk zesthost.com xdnet.co.uk namehog.net mrsite.com | Redirected from vidahost.com 5quidhost.co.uk dataflame.com evohosting.co.uk webfusion.com daily.co.uk

TsoHost was founded in 2003 and started their activity as a domain registrar. In 2006, they extended their company by partnering with ZestHost.com, and in 2011, with Paragon Internet Group, as well as becoming part of the London Internet Exchange (LINX). TsoHost boasts that their website is accessed by more than 250.000 customers.

TsoHost is specialized in the following hosting products:

• cPanel Shared Hosting;
• Virtual Private Servers;
• Dedicated Servers;
• Cloud Hosting;
• WordPress Hosting;

The hosting company offers other products as well:

• SSL certificates;
• Domain registration;
• Managed hardware firewalls;

Shared hosting plans have incorporated a free domain name, unlimited bandwidth and Let’s Encrypt SSL support. Dedicated Servers are F1 fast, the TsoHost team managing full data backup, server administration, updates, hardware maintenance and replacement, application migration and fault response for your website. Dedicated servers include a dedicated IP address, a free software firewall, opCache, Memocached or Varnish caching tools. Virtual Private Servers have similar features as the Dedicated Servers, including that, here as well, you can choose between Linux or Windows plans. Cloud plans come with a free domain name, unlimited bandwidth, and Let’s Encrypt SSL support. All these plans include the following:

• Customer service with calibre;
• Advanced Security;
• Free website migration;
• Free backups;
• One-click app installs;
• Trail-blazing tech;
• SSD storage;

TsoHost is part of Paragon Internet Group Ltd (founded in 2011 and based in Maidenhead, United Kingdom. As of October 28, 2015, Paragon Internet Group Ltd. (profile on bloomberg) operates as a subsidiary of Host Europe Group Ltd, bought on April 2017 by Godaddy)

Price & Cost

The prices they display do not include the VAT (20%). Overall, their prices are affordable, but customers get the best price only if they choose a long-time contract.

Reliability

TsoHost promises 99.9% uptime which represents a standard percentage in the hosting industry, guaranteeing reliability and security.

Data Center

The company is located in the UK. In 2015, Singapore became their first data center outside the UK. They got a 150-metre dark fibre network ring and a multi-homed Border Gateway Protocol. Their UK data center is Tier 3 + 2N and they use the latest cooling infrastructure. TsoHost uses renewable energy generated by hydroelectric and wind sources. They run 2 multi-homed autonomous systems spanning 3 datacentres in Maidenhead, Milton Keynes and Slough. Details on Dedicated Servers location

Customer Support

Tech support at TsoHost is available by live chat between 07:00 and 24:00; by phone between 07:00 and 24:00; by ticketing system 24/7. There is a helpful knowledgebase for customers, covering topics, such as: Troubleshooting Website Issues, Applications and Development, Account and Billing, GDPR or how to get started with your website. Their schedule might not be the most advantageous for customers located in various parts with different time zone. More than that, if there are major issues to be solved, a customer might have to wait longer than expected.

Control Panel

TsoHost offers the classic cPanel control panel. This is easy to use and most customers are more comfortable using cPanel than other control panels when managing their website.

Conclusion

TsoHost is a hosting provider that developing over the years into a well-known hosting provider from just a domain registrar.

Pros:
- Free backups;
- Free website migration;
- Free SSL certificate included;

Cons:
- As customers can contact the tech support by phone and live chat only around strict working hours, this might be a disadvantage for both customers and the company. Customers might be dealing with serious problems and if they need assistance, they might be waiting more than they should. At the same time, the company might get negative reviews when compared to other companies that offer 24/7 support.

Server locations:

Maidenhead Milton Keynes Slough

Special pages

• Contact us
• About us
• Term of Service
• Service Level Agreement
• Privacy
• Acceptable Use Policy
• Knowledge base