Terrakom Review 2026. Is terrakom.hr good web hosting in Croatia?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain RegistrationTelecom
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Terrakom d.o.o. is a Croatian telecommunications and hosting provider headquartered in Zagreb. The company was founded in 2010 as the legal successor of Kerman d.o.o., with Igor Tatarević associated with the company as director / responsible person. Terrakom is not only a hosting company; their wider business includes internet access, television, fixed telephony, business connectivity, virtual PBX, VPN, colocation, and data center services. This telecom background gives the hosting offer a more infrastructure-oriented profile than a typical small reseller hosting provider.

For hosting customers, the main services include Linux Cloud Hosting, Windows Cloud Hosting, Cloud VPS, domain registration / transfer, SSL certificates, static IP options, extra disk space, and WHOIS privacy protection. Linux plans are structured around 1 GB to 50 GB disk space, unlimited traffic, unlimited subdomains, unlimited email accounts, additional domains, SQL databases, and L2 support. Windows hosting follows a similar model, with plan sizes from 1 GB to 10 GB and annual billing.

The VPS range is split between CloudVPS - SAS disk and CloudVPS - SSD nodes. These plans include defined CPU, RAM, and disk allocations, with 100 Mbps or 1 Gbps connectivity options. The VPS line is suitable for customers that need more isolated resources than shared hosting can provide, and Terrakom’s hosting terms also make it clear that heavy shared-hosting users may be moved toward VPS when resource usage becomes too high.

Terrakom is especially relevant for Croatian customers and regional businesses that prefer a local provider with its own network, local legal jurisdiction, Croatian support channels, and hosting infrastructure inside Croatia. The main website is Croatian-focused, while the hosting client area supports many interface languages, including Croatian, English, German, French, Italian, Spanish, Dutch, Romanian, Russian, Turkish, Ukrainian, Chinese, Arabic, Hebrew, Portuguese, Swedish, Czech, Danish, Hungarian, Norwegian, Estonian, Macedonian, Persian, Azerbaijani, and Catalan.

💰 Price & Cost

Pricing is displayed in EUR, with HRK still available as a secondary display option in the hosting cart. Linux Cloud Hosting starts at 26.54 EUR/year for the 1 GB plan and rises to 265.45 EUR/year for the 50 GB plan. Windows Cloud Hosting also starts at 26.54 EUR/year, with larger Windows plans up to 92.91 EUR/year for the 10 GB package.

CloudVPS pricing depends on disk type and node size. The CloudVPS - SAS disk range starts at 36.50 EUR/month and scales through larger nodes with more CPU, RAM, and SAS storage. The CloudVPS - SSD category is also available, with node-based plans and monthly billing. Since some SSD VPS prices appear much higher than the SAS range, customers should verify the final checkout amount before purchase.

Add-ons include static IP addresses, extra disk space, SSL certificates such as RapidSSL and wildcard SSL options, and domain privacy protection. Domain registration and transfer are available for .hr, .com.hr, .com, .net, .org, .eu, .rs, .si, .ba, .de, .it, .nl, .be, .io, .shop, .art, and many other extensions.

For payments, Terrakom lists a business account with Raiffeisenbank, and the hosting order process runs through the online client portal.

🏢 Data Center

Terrakom’s strongest infrastructure point is local control. Hosting data is stored on their own server hardware in Croatia, and the hosting privacy documentation confirms that hosting data is not stored or transferred outside Croatia / the EU-EEA area.

The cloud platform runs on high-availability Cisco and IBM equipment, with a stated 99.7% SLA for the cloud platform. Their infrastructure is tied to their Zagreb data center operation, which is an important advantage for Croatian businesses that need local latency, local data residency, and a provider with telecom/network experience.

The colocation / interconnection documentation identifies a Terrakom technical location at Radnička cesta 48, 10000 Zagreb. The facility includes access control, security guard supervision, controlled temperature and humidity, UPS systems, diesel generator backup, and gas fire suppression using Novec 1230 / FM-200-type protection. Physical access is arranged in advance through NOC procedures, and work inside the facility is supervised by Terrakom.

Network-wise, Terrakom operates AS34362. Public BGP information shows Terrakom prefixes such as 85.94.64.0/22, 176.62.0.0/22, 176.62.8.0/22, 176.62.32.0/22, 185.80.192.0/22, and IPv6 route 2a00:7880::/32. Listed upstream / peer relationships include Akton (akton.si), Hurricane Electric, Orange (orange.com), NTT America, Arelion, Cogent, Hrvatski Telekom (t.ht.hr), and others.

✍️ Customer Support

Support is available through phone, free call center number, email, client portal tickets, knowledgebase, downloads, announcements, and network status pages. The hosting portal lists support availability on weekdays from 08:00 to 22:00, with the free call number 0800 66 77 and the general phone number +385 1 7777 000.

Relevant email contacts include podrska@terrakom for support, hosting@terrakom for hosting/domain-related issues, prodaja@terrakom for sales, and info@terrakom for general contact. The company also has a broader telecom and data center support model, which is useful for customers using more than basic hosting.

The knowledgebase separates Linux hosting, Windows hosting, general information, and usage examples. Announcements include domain price changes, .hr / .com.hr verification information, DNS changes, and other hosting notices.

🔨 Control Panel

Terrakom uses a WHMCS-style client portal for ordering, billing, support tickets, announcements, knowledgebase access, downloads, and network status. Linux hosting is associated with cPanel, while Windows hosting is associated with Plesk, ASP.NET, and ASP-related documentation. Cloud VPS customers also work through the client portal model for service control and management.

🎯 Conclusion

Terrakom is a strong fit for customers who want Croatian-hosted services, local support, and telecom-backed infrastructure rather than a generic global hosting reseller. Their main strengths are local data residency, Zagreb-based infrastructure, AS34362 network operation, Linux and Windows hosting options, Cloud VPS, domain services, SSL add-ons, and a business-service portfolio that extends into VPN, colocation, PBX, and connectivity.

The main limitation is that the hosting offer is more traditional and locally focused than modern hyperscale cloud platforms. Customers looking for global data center regions, self-service developer APIs, container platforms, or large public-cloud ecosystems may find the offer limited. For Croatian small businesses, agencies, local organizations, and customers that value local support and Croatian/EU data hosting, Terrakom remains a credible infrastructure-based choice.

🌏 Server locations:

Zagreb

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