❗ Tera Byte review
14 user reviews; 0 support responses; 0 testimonials; 7 products, 0 promotions, 0 social accounts; 3,491 hosted domains, Alexa #0; 📆 listed 2005 (#2119)
10004-104th Ave, Ste 900
Edmonton , AB t5j 0k1 CA
☎ Phone +1 780 413 1868
📠 Fax +1 780 413 1869
📧 noc@t...Website language(s): en
👪 Most Recent Customer Reviews
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-hidden- (-hidden-)
😁 Customer service has always been great.
Been with them since around 2000. Every time I've called or emailed over the years they have been quite helpful even if it was my screwup(usually was).
Been with them and I don't see that changing anytime soon.
Been with them since around 2000. Every time I've called or emailed over the years they have been quite helpful even if it was my screwup(usually was).
Been with them and I don't see that changing anytime soon.
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twitter.com/DuaneVore (dac@d...) / duanevore.com
😁 Tera-Byte has served me well.
I just have to put my two cents' worth in because of the large number of negative reviews, which baffle me. I see that a lot of them are old, and many of them seem to be describing an ISP, not a web server host, and I suspect that more people post reviews out of anger than appreciation.
I have been with Tera-Byte for two different accounts for over ten years, and during that time have never had a single problem with customer service. They have always been helpful and respond quickly to my inquiries. Even when the problem was my own doing (long story) they worked with me for hours to get it all straightened out.
One reviewer complained that they didn't support Wordpress. Funny, I've been running a Wordpress site for more than five years now without a problem aside from the spaghetti code that is Wordpress. (More like spaghetti database.) No, they are not going to have a system to upload a live site from your computer. They can't possibly have an automated system to do whatever [read more...]
I just have to put my two cents' worth in because of the large number of negative reviews, which baffle me. I see that a lot of them are old, and many of them seem to be describing an ISP, not a web server host, and I suspect that more people post reviews out of anger than appreciation.
I have been with Tera-Byte for two different accounts for over ten years, and during that time have never had a single problem with customer service. They have always been helpful and respond quickly to my inquiries. Even when the problem was my own doing (long story) they worked with me for hours to get it all straightened out.
One reviewer complained that they didn't support Wordpress. Funny, I've been running a Wordpress site for more than five years now without a problem aside from the spaghetti code that is Wordpress. (More like spaghetti database.) No, they are not going to have a system to upload a live site from your computer. They can't possibly have an automated system to do whatever [read more...]
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-anonymous- (-no email-)
😠 We used TeraBtye as our internet service provider and were completely dissatisfied as a result of the speed and the cost. In terms of cost, at year-end our bookkeeper identified they were billing us twice a month (the second time for going over our plan) and the cost were ridiculous. To make matters worse, we were not confident that they knew what they were doing. As soon as we could move we did. Our current service provider provides better quality service at a significantly lower cost.
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📄 Overview
🔧 Services: Data Center⇔ Redirected from tera-byte.com
📜 About Tera Byte
Tera-byte Dot Com Inc is a privately held corporation located in Edmonton, Alberta, Canada. Their main office and datacenter can be found at #900 CN Tower in Edmonton. Additionally, they maintain administrative offices in Agassiz, B.C, and technical offices in Avon, Ohio, and Toronto, Ontario. Tera-byte Dot Com Inc serves as the parent company for several websites, including http://www.tera-byte.com, http://www.4webspace.com, http://www.redirection.net, http://www.spaceports.com, and http://www.spacemail.com.They offer a range of web hosting packages and services, such as Shared Web Hosting, Virtual Servers, Co-located Servers, Dedicated Servers, Domain Name Registration, and Wireless High-Speed Internet Access.
If you're in need of hosting services, whether it's a few servers or a larger number, Tera-byte Dot Com Inc provides colo closets and rooms that offer an affordable option. These colo closets and rooms are hosted in a secure monitored area with dedicated power and air conditioning. Their facility in downtown Edmonton, Alberta, Canada, grants 24/7 access.
For those looking for a virtual server, Tera-byte Dot Com Inc offers the option to host your own virtual server in their private cloud. They provide fully customizable options with competitive pricing. Your server is secured on a fully redundant cluster located in their private datacenter. With 24/7 tech support available, you can receive assistance whenever needed. All servers come with a pre-installed choice of operating system and configured remote access. Please note that all licensing responsibilities lie with the server owner.
They have various example configurations available, such as Basic, Intermediate, and Advanced, each with different specifications and pricing. These configurations offer VCPUs, RAM, storage, network traffic, connection speed, and static public IPs.
Tera-byte Dot Com Inc also boasts several features, including an easy interface for web-based setup and site management, fast loading times due to their server architecture, unlimited support available 24/7 through chat, email, or phone, easy installation of components with one-click installations, live monitoring by their technicians, and a lightweight approach where you have the necessary features without unnecessary ones. It's also easy to upgrade your plan at any time.
Overall, Tera-byte Dot Com Inc provides comprehensive web hosting solutions with reliable infrastructure, customizable options, and attentive support.
📢 Special pages
Website research for Tera Byte on May 26, 2023 by WebHostingTop
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Plans📤 Tera Byte Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Tera Byte EB Web Hosting Plan | featuresTera Byte EB Web Hosting Plan will be suitable for all small to medium sized web sites. Tera Byte EB Web Hosting Plan comes with Cobalt interface and POP3 e-mail accounts. Tera Byte EB Web Hosting Plan offers access to raw log files to its [...] | $2.08/mo. | 40 MB | 4 GB | ||
| Tera Byte 1U Web Hosting Plan | featuresTera Byte 1U Web Hosting Plan will be suitable for all small to medium sized web sites. Tera Byte 1U Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, Ensim interface and Web based file management. Tera Byte 1U Web Hosting Plan [...] | $5.33/mo. | 120 MB | 6 GB | ||
| Tera Byte 2U Web Hosting Plan | featuresTera Byte 2U Web Hosting Plan will be suitable for small to medium size web sites. Tera Byte 2U Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, Ensim interface, 30 day refund policy, Web based file management and Password [...] | $6.25/mo. | 200 MB | 10 GB | ||
| Tera Byte 3U Web Hosting Plan | featuresTera Byte 3U Web Hosting Plan will be suitable for small to medium size web sites. Tera Byte 3U Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, Ensim interface, 30 day refund policy, Web based file management, Web based stats [...] | $7.08/mo. | 400 MB | 20 GB | ||
| Tera Byte 3R Web Hosting Plan | featuresTera Byte 3R Web Hosting Plan will be suitable for small to medium size web sites. Tera Byte 3R Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, 30 day refund policy, Supports FrontPage 97/98/2000, Password protected directories [...] | $7.58/mo. | 600 MB | 30 GB | ||
| Tera Byte 4U Web Hosting Plan | featuresTera Byte 4U Web Hosting Plan will be suitable for small to medium size web sites. Tera Byte 4U Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, Ensim interface, 30 day refund policy, Web based file management, Web based stats [...] | $8.25/mo. | 800 MB | 40 GB | ||
| Tera Byte 4R Web Hosting Plan | featuresTera Byte 4R Web Hosting Plan will be suitable for small to medium size web sites. Tera Byte 4R Web Hosting Plan comes with Cobalt interface, POP3 e-mail accounts, 30 day refund policy, Supports FrontPage 97/98/2000, Password protected directories [...] | $13.12/mo. | 800 MB | 50 GB |
Contact information is managed by tera-byte.ca representatives noc@t..., webmaster@t..., admin@t..., support@t..., sales@t..., contact@t..., info@t..., support@t... [login]
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📊 Web stats
| 📂 Details for https://www.tera-byte.ca/ | |
|---|---|
| 📥 Website DNS: | ns2.tera-byte.com => 216.234.161.12 ( Edmonton ) / Tera-Byte Dot Com Inc. - tera-byte.com ns1.tera-byte.com => 216.234.161.11 ( Edmonton ) / Tera-Byte Dot Com Inc. - tera-byte.com ns3.tera-byte.com => 204.209.56.2 ( Edmonton ) / Obsidian Corporation - tera-byte.com MX::mailscanner.tera-byte.com => 216.234.161.56 ( Edmonton ) / Tera-Byte Dot Com Inc. - tera-byte.com |
| 🔨 Server Software: | nginx/1.18.0 (Ubuntu) |
| 📌 Website IP: | 216.234.191.166 |
| 📍 IP localization: | Canada, Alberta, Edmonton - see top providers in Canada, Alberta |
| 🔗 ISP Name, URL: | Tera-Byte Dot Com Inc., tera-byte.com |
✅ Customer testimonials
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📋 Tera Byte News / Press release
Tera-Byte Employs Ensim Serverxchange Hosting Management Platform - Ensim Corporation, a provider of hosting automation solutions, announced today that Canadian hosting company Tera-Byte Online Services (tera-byte.com), has become a customer of Ensim's flagship product, ServerXchange 3.0, facilitating Tera-Byte's planned growth trajectory.
ServerXchange 3.0, an open hosting operations management platform, offers
centralized control of servers, applications, and appliances from a single
Web-based console. With ServerXchange 3.0, Tera-Byte can manage scalable and
heterogeneous data centers, reduce time-to-market for new hosted services,
build a reseller channel, contributing to the company's projected
500-percent growth for 2002.
"ServerXchange 3.0 captures the operating efficiencies with automated
management that will prove critical to our success going forward," said
Steve Keyser, president and CEO of Tera-Byte. "The reseller capabilities of
ServerXchange 3.0 allows us to launch our channel on the turn of a dime,
making an incredible [...]
[search all tera-byte.ca news]ServerXchange 3.0, an open hosting operations management platform, offers
centralized control of servers, applications, and appliances from a single
Web-based console. With ServerXchange 3.0, Tera-Byte can manage scalable and
heterogeneous data centers, reduce time-to-market for new hosted services,
build a reseller channel, contributing to the company's projected
500-percent growth for 2002.
"ServerXchange 3.0 captures the operating efficiencies with automated
management that will prove critical to our success going forward," said
Steve Keyser, president and CEO of Tera-Byte. "The reseller capabilities of
ServerXchange 3.0 allows us to launch our channel on the turn of a dime,
making an incredible [...]
📣 Tera Byte Social Networks
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No official Blog yet
📈 Domains trend
Reviews👪 Tera Byte Customer Ratings
The quick stats of Tera Byte profile shows a note average of 3.0 out of 10, counting 14 opinions. (few listed on the top of the page)
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| (3 = 21.43%) | |
|---|---|
| (1 = 7.14%) | |
| (10 = 71.43%) |
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-hidden- (-hidden-)
😠 Web Hosting does not work well with Word press. I had created a word press web site on my computer and then just needed to transfer it live. They had no way of doing that. They installed a new word press program on my domain but were unable to give me any support or instruction about how to clone it and upload it.
After a week of frustration I phoned to cancel. It had been less than 30 days, but they don't give the 30 day satisfaction guarantee that most other hosts do. Avoid at all costs!
After a week of frustration I phoned to cancel. It had been less than 30 days, but they don't give the 30 day satisfaction guarantee that most other hosts do. Avoid at all costs!
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-anonymous- (-no email-)
😠 The claim internet speed of 6 to 20mb/s. In the many years we have been with them we have never seen more that 1.1mb/s. Long before you reach your monthly limit they slow down hour service to well under 1mb/s. Most days the average speed is 0.8mb/s or slower. I have called them dozens of time over many years. They send someone out who always says that it should be better now and it never is. The first time there is any other competitor in our area we are gone!
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-anonymous- (-no email-)
😠 Dont give them your credit card
I have hosted with this company for 7 years, and after requesting the cancellation of my account they failed to follow up on the close request and then billed me for another full year. They refuse to refund my money. DO NOT GIVE THESE GUYS YOUR CREDIT CARD NUMBER ... they will charge you and not refund your money if they make a mistake... heck they wont even acknowledge that they made a mistake.
I have hosted with this company for 7 years, and after requesting the cancellation of my account they failed to follow up on the close request and then billed me for another full year. They refuse to refund my money. DO NOT GIVE THESE GUYS YOUR CREDIT CARD NUMBER ... they will charge you and not refund your money if they make a mistake... heck they wont even acknowledge that they made a mistake.
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bob (kartyman550@g...)
😠 THEIR THE WORST
i have been with them for absolutely ever just for home internet. the things everyone else say are true. worst customer service. I call in with a problem about slow internet/not working at all. they attribute it to slow bandwidh in the area. i mean it wont even load my email thats how bad. the list goes on and on.
ive wanted to shoot myself about a dozen times for being with them.
My bill exceeds $100 a month
i have been with them for absolutely ever just for home internet. the things everyone else say are true. worst customer service. I call in with a problem about slow internet/not working at all. they attribute it to slow bandwidh in the area. i mean it wont even load my email thats how bad. the list goes on and on.
ive wanted to shoot myself about a dozen times for being with them.
My bill exceeds $100 a month
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Annie (xanniedepx@g...) / artfou.com
😠 HORRIBLE.
Customer service is horrible.
Site is outdated, login/control panel is from 1992.
Prices are high compared to other registrars.
By the way, they aren't a registrar, they are the middle man.
If you forget your password or want to make changes to your domain, they ask for a $50 processing fee so you have to fax them and then they fax the registrar.
It is so backwards.
Oh and by the way, the representative on the phone was extremely rude, continued to raise his voice, saying "you are not listening, you don't understand DEAR"
Horrible. If you are reading this and researching registrars or web hosting, I'm telling you, don't sign up with them.
They seem all nice and polite when they ask for your credit card, but after that, if there is a problem, they will treat you horribly and raise their voice on the phone.
Customer service is horrible.
Site is outdated, login/control panel is from 1992.
Prices are high compared to other registrars.
By the way, they aren't a registrar, they are the middle man.
If you forget your password or want to make changes to your domain, they ask for a $50 processing fee so you have to fax them and then they fax the registrar.
It is so backwards.
Oh and by the way, the representative on the phone was extremely rude, continued to raise his voice, saying "you are not listening, you don't understand DEAR"
Horrible. If you are reading this and researching registrars or web hosting, I'm telling you, don't sign up with them.
They seem all nice and polite when they ask for your credit card, but after that, if there is a problem, they will treat you horribly and raise their voice on the phone.
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Tiffany (tiffany@r...) / medebid.net
😠 The owner, Steve, is who you get transfered to if you ask to speak to a supervisor. He says that he listens to all calls and reads all e-mails, but will then tell you that for $7 a year, you can't expect to get any kind of support. The owner actually said that to me today! I'm hositng over 20 sites through them through various member IDs (to seperate who pays for what within our companies). That's $140 a year JUST for redirection and an additional $9 a year per site for hosting. So for over $320 a year, I expect some help when I call in. They sent me to another site, which led me to another site, then another, then I ended up BACK at ter-byte. His employee, Matt, is also as rude as Steve is, but Steve doesn't really care. Again, because for only $7 a year, I'm WASTING HIS TIME BY CALLING IN FOR SUPPORT. There's an easy solution to this, move my $320+/year elsewhere.
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Juan Prada (-no email-)
😁 Tough, classic, simple and effective
I'm a tera-byte.com customer since the nineties and I have several websites with them.
They are perfectly solid, reliable and efficient. Yes, his home page seems (is) somewhat stuck in the last century, as their offer too, but believe me, it works.
They have no 'unlimited' plans, but had you read the fine-print of this unlimited stuff? I even proposed to some of the "top10" of this moment via online-chat to host a website using the current resources I am using with a shared 4U terabyte plan, and all them referred me to some sort of $1xx/month virtual server accounts, as my actual requirements surpassed his 'unlimited' shared server world.
So, do you want simply host without the unlimited (fine-printed) stuff? Go on with ye olde tera-byte!
About the customer support: Simply perfect. For me, plain and effective email and quick responses is enough.
I'm a tera-byte.com customer since the nineties and I have several websites with them.
They are perfectly solid, reliable and efficient. Yes, his home page seems (is) somewhat stuck in the last century, as their offer too, but believe me, it works.
They have no 'unlimited' plans, but had you read the fine-print of this unlimited stuff? I even proposed to some of the "top10" of this moment via online-chat to host a website using the current resources I am using with a shared 4U terabyte plan, and all them referred me to some sort of $1xx/month virtual server accounts, as my actual requirements surpassed his 'unlimited' shared server world.
So, do you want simply host without the unlimited (fine-printed) stuff? Go on with ye olde tera-byte!
About the customer support: Simply perfect. For me, plain and effective email and quick responses is enough.
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Jack (-no email-)
😠 The worst customer service you may ever encounter. An extremely confusing and poorly designed control panel. And rude rude and more rudeness on every problem you will encounter.
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Jeremy (-no email-)
😞 I have been with Tera-byte for almost a decade, with few problems on shared hosting an the last few years on a Virtual Server account. But as the software and hardware they use (which never seems to be upgraded) started to give me more issues, I really started to see how poor their service really is. They seem to have no interest in the fact that I have been with them so long and make no concessions to try and keep my business.
I'll be moving to a Media Temple Dedicated Virtual account. I know their Grid Service has been a nightmare, but their DV is decent. Pricey by most standards, but still cheaper than Tera-byte and double the storage, 10 times the bandwidth, more ram... and it sees feature updates.
I'll be moving to a Media Temple Dedicated Virtual account. I know their Grid Service has been a nightmare, but their DV is decent. Pricey by most standards, but still cheaper than Tera-byte and double the storage, 10 times the bandwidth, more ram... and it sees feature updates.
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Eric Sutherland (-no email-)
😠 I was with this company for around 10 years. All in all the client/customer was a roll of of the dice ranging from fair to horrible. The last straw for me was when I was explaining to them that their policy of no phone support (and I mean, billing...trying to pay them) for their redirection service was a poor policy...especially for those hosting there as well, a MANAGER by the name of Derrick actually hung up on me. Done...I'm off to GoDaddy...much better support and they're willing to take my money happily.
📅
Lyle (lyle@s...)
😠 Not at all good business - terrible support - and quite rude - by policy...
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