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swisscom.ch
Average 1 out of 10
Total reviews: 2
Recommended by: 0
Opposed: 2
Official responses: 0


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Swisscom review

2 user reviews, 0 support responses, 0 testimonials, 13 products, 0 promotions, 4 social accounts, 11654 hosted, Alexa #11583, listed 2008 (#11511)
swisscom.ch
Swisscom
Domain Registration/Beatrice Stampbach, Alte Tiefenaustrasse 6
Bern , BE 3050
CH
Phone +41 31 342 7720
Fax +41 31 342 9069

Website language(s): en-US fr-FR de-DE it-IT
Alexa Rating11,583▲ 1,321 User RatingAverage 1 out of 10
Total reviews: 2
Recommended by: 0
Opposed: 2
Official responses: 0

Price RangeCHF 9.90 - CHF 2,490.00Support24x7Offer CurrencyCHF
Payment OptionsCredit / Debit / Prepaid Cards
SEO MOZ Authority81/61Links528,700
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: under 1 month
Global rating
THE WORST INTERNET PROVIDER EVER

I prefer no to leave reviews when I'm angry. I ussually don't bother to leave reviews at all. But few seconds ago was my last drop.
I moved to Zurich 3 weeks ago, and now almost a month later still no wifi or TV, and I'm paying them 99CHF

I moved to a flat where previous tenant already had a contract with them. I wanted to make a new one instead (cheaper, for under 25), but apparently I have to give 1000 chf deposit because I'm a foreiner on L-permit, I'm sorry I'm not a billioner and I don't have a 1000CHF just lying around to give them to Swisscom just like that.

Then I was trying to switch to another provider (Sunrise, lovely customer service and way cheaper), but even terminating contract with Swisscom would have been pain in the a**. (Like a bad boyfriend, I swear, acts like an a**hole but doesn't let to break up)

And now I'm stuck trying to figure out the password for Wifi, because after many emails to the previous tenant and IT [read more...]
MORE REVIEWS
Listed and verified since 2008
swisscom.ch logo

Editorial Review

Services: Web HostingDomain RegistrationTelecom Own datacenter

One of the Swiss leading web providers, Swisscom provides hosting, communication, IT and entertainment services on the European market, more precisely for countries like Switzerland and Italy. Fastweb (fastweb.it) is under the operation of Swisscom since 2007.

The company specializes in the following web hosting solutions:
  • Shared Hosting;
  • Exchange Hosting;
  • Domain Registration;
  • Website Builder;
  • Web Design;

When choosing one of their shared hosting packages, customers will benefit from industry-standard features like: SSL certificates (free SSL and premium SSL for the advanced-level plan), e-mail addresses (unlimited only for the advanced-level plan), myCloud integration, daily backups and website security guaranteed through DDoS protection.

Your benefits with Swisscom Cloud Services:

More sustainability:surprises, easier budgeting and cost transparency thanks to fixed prices.
More security: Redundant storage of your data and the highest possible security standards in the Swisscom data centers.
More cost security: No financial surprises, easier budgeting and cost transparency thanks to fixed prices.
More liquidity: No investment in IT infrastructure, you only pay for what you use.
Focus on your core business: no time or effort required for the operation, maintenance, upgrading or development of IT infrastructure
More flexibility: Applications are always suited to your needs. Server capacity and software licenses can be extended or reduced at any time.
More freedom: Access company data from anywhere, at any time, from any device.

Note: Only allow customers from Switzerland and few other countries !

Price & Cost


The prices they propose for their plans are fairly calculated given the number of features included in each plan. Some customers might not be satisfied by the fact that there are features not included in the price which are usually included by other major providers (that is, free domain registration).

Payments can be made with popular credit/debit cards. Their refund policy is not clearly stated.

Reliability


The company commits to the standard 99.9% uptime guarantee. Power 100% from renewable energy.

Data Center


The company is registered in Bern, Switzerland.

They have their own datacenter, The Wankdorf, which sets new standards for efficiency, security, availability and energy efficiency. They spent three years and invested around CHF 60 million to build Switzerland's best data centre.

The Wankdorf data centre has some remarkable features, including an excellent efficiency factor, a modular structure and a state-of-the-art cooling system. Here are the key facts and figures:
- 100% of waste heat used to heat nearby homes
- Uninterrupted power supply with no-break units
- Outstanding availability with Tier level IV certification
- Expandable to seven modules, according to requirements
- Four modules with an effective output of 600 kW each
- Efficiency factor: 84% (PUE*=1.2) (European average: 51% (PUE=2)
- State-of-the-art hybrid cooling system with evaporation cooling using rainwater
- Guaranteed business continuity thanks to links with ultra-modern Zollikofen data centre
- Storage media never leave the building, but are destroyed in the building

Details https://www.swisscom.ch/en/about/sustainability/data-centre-wankdorf.html

Customer Support


Customer service can be provided on phone, e-mail or request a consultation with one of their members. They are also online on Facebook, Twitter, Instagram or LinkedIn.

Control Panel


The company uses in-house web-based control panel that will allow customers to manage their accounts.

Conclusion

Designing web solutions for the Swiss and Italian market, Swisscom offers well-packed web hosting solutions. The downside is that they do not provide virtual private servers or dedicated servers. Nevertheless, Swisscom offers good web hosting solutions on the internet.

Special pages


swisscom.ch screenshot
Website research for Swisscom on September 5, 2021 by WebHostingTop

Swisscom Promotions

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PlansSwisscom Website Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Webhosting SfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

10 GB storage space for mail
10 email addresses
IMAP & POP3
Spamscanner-/filter
Administration account for email management

Highest safety standards
State-of-the-art DDoS prevention
Anti-virus & anti-spam filter
Daily backup [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/webhosting.html
CHF 9.90/mo. VAT 8% inc10 GBunmetered 0 / unlimited
Webhosting MfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

100 email addresses
50 GB disk space for mail
IMAP & POP3
Spamscanner-/filter
Administration account for email management

Highest safety standards
State-of-the-art DDoS prevention
Anti-virus & anti-spam filter
[...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/webhosting.html
CHF 19.90/mo. VAT 8% inc50 GBunmetered 0 / unlimited
Webhosting LfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited* Web and mail space
Unlimited email addresses
IMAP & POP3
Spamscanner-/filter
Administration account for email management

Highest safety standards
State-of-the-art DDoS prevention
Anti-virus & anti-spam [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/webhosting.html
CHF 34.90/mo. VAT 8% incunlimitedunmetered 0 / unlimited
Exchange - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Office 365 BusinessfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Max. 300 users
Per user CHF11.65*/ month *incl. VAT

Office

Use the most up-to-date Office programs:

Locally for downloading
In the web browser
On all devices

OneDrive for Business

1 TB online memory per user freely available
Plan URL : https://www.swisscom.ch/en/business/enterprise/offer/cloud-data-center/microsoft-cloud-services/microsoft-office-365-von-swisscom.html
CHF 11.65/mo. VAT 8% inc1000 GBunmetered 0
Office 365 Business PremiumfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Max. 300 users
Per user CHF14.35*/ month *incl. VAT

Office
Use the most up-to-date Office programs:

Locally for downloading
In the web browser
On all devices

Exchange Online

E-mail, calendar, contacts and tasks, always secure and [...]
Plan URL : https://www.swisscom.ch/en/business/enterprise/offer/cloud-data-center/microsoft-cloud-services/microsoft-office-365-von-swisscom.html
CHF 14.35/mo. VAT 8% inc1000 GBunmetered 0
Office 365 Enterprise E5featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Unlimited users
Per user CHF49.40*/ month *incl. VAT

Use the most up-to-date Office programs:

Locally for downloading
In the web browser
On all devices


Exchange Online

E-mail, calendar, contacts and tasks, always secure and [...]
Plan URL : https://www.swisscom.ch/en/business/enterprise/offer/cloud-data-center/microsoft-cloud-services/microsoft-office-365-von-swisscom.html
CHF 49.40/mo. VAT 8% inc5000 GBunmetered 0
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free

CHF 15/year for .ch and .li domains;
CHF 25/year for .com / .net / .info / .biz / .org / .mob

Details: http://www.swisscom.ch/webhosting
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/webhosting.html
CHF 25.00/mo. VAT 8% inc
Website Builder Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
HomepageTool SfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Ideal for private customers and companies that require a professional website without an online shop.

Backup Restore last version
max.2 languages
10 email addresses

Test 2 months for free and without obligation
Create and publish a [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/homepagetool.html
CHF 14.90/mo. VAT 8% incunlimitedunmetered 0
HomepageTool MfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Ideal for private customers and companies that require a personal website including an online shop with up to 100 products.

Online-Shop max. 1000 Products and payment system
Backup Restore last 3 versions
max. 4 languages
10 email [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/homepagetool.html
CHF 29.90/mo. VAT 8% incunlimitedunmetered 0
HomepageTool LfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Free domains : 0
Dedicated IPs : 0

Ideal for private customers and companies that require a personal website including an online shop with up to 3000 products.

Online-Shop max. 3000 Products and payment system
Backup Restore last 5 versions
max. 4 languages
Unlimited* email [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/homepagetool.html
CHF 64.90/mo. VAT 8% incunlimitedunmetered 0
Web Design Keep mouse
over features!
Price Updated
BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

1 page
6 templates
.ch domain
SSL certificate
Service package 590.–/year**
2 additional counselling calls
All-round support included

Up to 4 media elements may be included
.ch domain included
Search engine optimised website (SEO)
Optimized for [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/my-website.html
CHF 820.00 VAT 8% inc
StandardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

10 pages
20 templates
.ch domain
SSL certificate
Service package 990.–/year**
4 additional counselling calls
All-round support included

Personal favicon
Booking buttons and widgeds are implemented on demand
.ch domain included
Search engine [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/my-website.html
CHF 1,490.00 VAT 8% inc
ProfessionalfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

20 pages
30 templates
.ch domain
SSL certificate
Service package 1290.–/year**
4 additional counselling calls
All-round support included

Multiple adjustment possibilities inkluding personalised scrolling animations and video backgorund
Blog [...]
Plan URL : https://www.swisscom.ch/en/business/sme/it-cloud/software/website-hosting/my-website.html
CHF 2,490.00 VAT 8% inc

Contact information is managed by swisscom.ch representatives domainreg.admin@s..., webhosting.admin@s... [login]
Claim this businessCreate a free account to manage swisscom.ch listing!

Web stats

Targeting: Switzerland
Details for https://www.swisscom.ch/en/business.html
Website DNS: MX::mail20.swisscom.com => 138.188.184.33 ( Luzern ) / Swisscom AG
MX::mail.swisscom.com => 138.188.176.225 ( Luzern ) / Swisscom AG
MX::mail10.swisscom.com => 138.188.176.225 ( Luzern ) / Swisscom AG
dns3.swisscom.com => 193.222.76.54 ( Zurich ) / Swisscom AG
dns2.swisscom.com => 138.190.34.204 ( Luzern ) / Swisscom AG
dns1.swisscom.com => 138.190.34.196 ( Luzern ) / Swisscom AG
Website IP: 195.186.210.170
IP Location Country/State/City: Switzerland / Zurich / Zurich - see top providers in Confoederatio Helvetica, Zürich
ISP Name / ISP URL: Swisscom AG / swisscom.ch

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Swisscom Social Networks

https://www.linkedin.com/company/swisscom/
Swisscom (established 1998) is a Public Company entity having 20485 followers on LinkedIn and 10001+ employees, industry Telecommunications.
Swisscom Blog  (RSS error) First post from February, 2018, with total 21 articles, Language de (real language de-de). Latest post on Oct 15, 2021

Domains trend


Swisscom Domain trend

ReviewsSwisscom Customer Ratings

The quick stats of Swisscom profile shows a note average of 1.0 out of 10, counting 2 opinions. (few listed on the top of the page)
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Overall Rating
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Your email
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or login and come back to this page
Customer identification(Not public visible. Example Customer=1120 or Account=2121 or Order ID=511AAS3)
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Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with Swisscom" or bad things and complaints like: "this company sucks", or "is horrible", "swisscom.ch generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
Ana Pita (anadesousapita@h...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Terrible costumer service!
This company is an absolutely joke! I had my card blocked because of a delayed bill. First it took them a week to understand why the card had been blocked in the first place. I paid the bill, one week later my card is still blocked! I have been calling everyday, more than once a day and every time someone gives me a different information. Even though the payment had gone through, somehow they couldn't find it! So they asked me for a proof of payment. It is now the third time I send them that proof of payment and there is always a problem! The hotline is absolutely useless. I just kept been tossed around from one person to the other and no one could solve the problem! Two weeks later I still don't have a card and the both the hotline and the finance department can't solve the situation! Completely fed up with it, I would have left swisscom by now if the cancellation fee wasn't so ridiculously high!

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