Smart Web.com.ng review

5 user reviews, 0 support responses, 0 testimonials, 19 products, 0 promotions, 3 social accounts, 1004 hosted, Alexa #31778, listed 2016 (#24302)

Most Recent Customer Reviews

-anonymous- (titilayotikare4@g...)
Time Hosted: under 1 month
Global rating
SMARTWEB IS A FRAUD
paid since a day ago and they have been giving me excuse upon excuse...both the domain and hosting is crap....rubbish up till now my domain is not active...over 24hours now....and the customer service obviously are not familar with the company's services.....i am just glad i only paid for 1month WP hosting......now the customer care is busying my calls.....SMARTWEB IS A SCAM....yes they are cheap but u will REGRET dealing with them.....
-anonymous- (sadorect@g...) / projectsaveng.org
Time Hosted: over 3 years
Global rating
This is the worst experience I have had with support. I had to add this review here so other intended customers can be well guided. I inherited a hosting service on smartweb to manage a website. They have a terrible support system that takes days to respond or resolve an issue.
I lost access to my site because it was flagged and disabled for exceeding disk quota. An upgrade was recommended which I did to the next plan higher....site still down.

I contacted them, only to be told that I have another file size limit (inode ) exceeded by over 200%, yet, my main disk quota is till below 10%
They asked me to delete unused or old files. There's no such thing on my account. where do you want me to find unused files from a disk quota of less than 10% and your system is still telling me quota exceeded? I cannot do anything. Site has been down for over two months. What is the solution, I must upgrade to a VPS!!!

I am moving my site away. This is terrible service
facebook.com/mrrichestech (-no email-) / mrrichestech.com.ng
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Smartweb is the worst hosting i have even seen in all my life.
This is the worst hosting i have even seen in all my life.
customer care - 0
Staffs knowledge - 0
resolving issues - 0
maturity - 0
keep to agreement - 0
tampering and reduction of host features? - YES

I paid for business hosting, suddenly they reduced the features and ask me to pay more to upgrade. That is very wrong and i hate them for that forever.
MORE REVIEWS
Listed and verified since 2016
smartweb.com.ng logo

Overview

Services: Web HostingDomain Registration

About Smart Web.com.ng

Smartweb Nigeria Limited, Established since 2004. We are the largest Web hosting in Nigeria!

Services:
Domain Registration
Reseller Hosting
Web Designing
Shared Web Hosting
Platinum Dedicated Servers
SSL
CodeGuard
SiteLock

Server locations:

Special pages


smartweb.com.ng Cover
Website research for Smart Web.com.ng on November 21, 2019 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
StandardfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 1
Dedicated IPs : 0

Emails Unlimited
Email Forwarding 1
Web Mail Unlimited
Email Autoresponder Unlimited
Mailing List
Addon Domain 1
Sub Domain, Packed Domain Unlimited
MySQL 5
PHP 5X
Phpmyadmin
FTP Account 10
File Manager
Softaclus 250+ Softwares like Wordpress, [...]
Plan URL : https://smartweb.com.ng/webhosting.html
NGN 3.500/yr.10 GB30 GB 1 / unlimited
Shared - Windows Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
WINDOW1featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

MSSQL Database 5
Support Free SSL Certificates
Email Addresses 15
Subdomains Unlimited
Plesk Control Panel
Uptime 99%
Plan URL : https://www.smartweb.com.ng/windowhosting.html
NGN 5.000/yr.2 GB10 GB 0 / 1
Dedicated - Linux/Windows Keep mouse
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PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
DC1 Single ProcessorfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 16000 MB
CPU : Intel Xeon E3-1220 Quad Core 4 Cores @ 3.1/3.5GHZ Turbo
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

Intel Xeon E3-1220 Quad Core
4 Cores @ 3.1/3.5GHZ Turbo
16GB RAM (DDR3)
1 TB 7200 RPM SATA RAID 1 Redundant (Primary)
1 TB 7200 RPM SATA (Backup)
120GB Kingston SSD Bonus Drive
5 TB Outbound & FREE Incoming Bandwidth
Plan URL : https://smartweb.com.ng/dedicatedservers.html
NGN 114.000/mo.1000 GB1 TB 16 GB / 1
Dedicated - Linux Keep mouse
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PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
DC 2featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 16000 MB
CPU : Intel Xeon E5-1650, Hexa Core 6 Cores @ 3.9GHZ
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Intel Xeon E5-1650, Hexa Core
6 Cores @ 3.9GHZ
16GB RAM (DDR3)
1 TB 7200 RPM SATA RAID 1 Redundant (Primary)
1 TB 7200 RPM SATA (Backup)
120GB Kingston SSD Bonus Drive
5 TB Outbound & FREE Incoming Bandwidth
Plan URL : https://www.smartweb.com.ng/dedicatedservers.html
NGN 170.000/mo.1000 GB5 TB 16 GB
Reseller - Linux Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
SM1featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel, WHM
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

30 GB Storage
250 GB Bandwidth
NO FREE Domain Name
NO WHMCS Starter
Free Website (cPanel) Transfers
Create 15 Cpanel Accounts
Create Unlimited Subdomains
Create Unlimited Addon Domains
24/7 Support
Plan URL : https://smartweb.com.ng/reseller.html
NGN 22.500/yr.30 GB250 GB 0 / unlimited
SM4featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 1
Dedicated IPs : 0

150 GB Storage
1000 GB Bandwidth
1 FREE Domain Name
WHMCS Starter Included
Free Website (cPanel) Transfers
Create 100 Cpanel Accounts
Create Unlimited Subdomains
Create Unlimited Addon Domains
24/7 Support
Plan URL : https://www.smartweb.com.ng/reseller.html
NGN 150.000/yr.150 GB1 TB 1 / unlimited
VPS - Linux Keep mouse
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PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Linux VPS 1featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel, OpenVZ, KVM
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 1000 MB
CPU : 4 CORES
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 3

4 CORES
1.0 GB RAM
25 GB RAID Hard Drive
5 TB Bandwith
3 IP Address
Free Monthly Cpanel License
Full Root Access
Control Panel OpenVZ or KVM
No Backup
Plan URL : https://www.smartweb.com.ng/vps.html
NGN 15.000/mo.25 GB5 TB 1 GB / 3
Linux VPS 4featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel, OpenVZ, KVM
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 3000 MB
CPU : 6 CORES
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 3

6 CORES
3.0 GB RAM
10 GB RAID Hard Drive
5 TB Bandwith
3 IP Address
Free Monthly Cpanel License
Full Root Access
Control Panel OpenVZ or KVM
No Backup
Plan URL : https://www.smartweb.com.ng/vps.html
NGN 35.000/mo.10 GB5 TB 3 GB / 3
Cloud - Linux Keep mouse
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PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Personal CloudfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : 2 CPU Cores
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

Host 1 Website
Free SSL Certificate
Supports 25,000 visits/mo.
2 CPU Cores
2 GB RAM
Unmetered Disk Space
Unmetered Bandwidth
Unlimited Email Accounts
Free DNS Management
Free cPanel
Plan URL : https://www.smartweb.com.ng/cloudhosting.html
NGN 3.500/mo.unlimitedunmetered 2 GB
Business CloudfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 4000 MB
CPU : 4 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Host Unlimited Website
Free SSL Certificate
Supports 300,000 visits/mo.
4 CPU Cores
4 GB RAM
Unmetered Disk Space
Unmetered Bandwidth
Unlimited Email Accounts
Free DNS Management
Free cPanel
Plan URL : https://www.smartweb.com.ng/cloudhosting.html
NGN 4.500/mo.unlimitedunmetered 4 GB
Pro CloudfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Control Panel : CPanel
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 6000 MB
CPU : 6 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Host Unlimited Website
Free SSL Certificate
Supports 500,000 visits/mo.
6 CPU Cores
6 GB RAM
Unmetered Disk Space
Unmetered Bandwidth
Unlimited Email Accounts
Free DNS Management
Free cPanel
Plan URL : https://www.smartweb.com.ng/cloudhosting.html
NGN 6.000/mo.unlimitedunmetered 6 GB
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free

.uk
=N=3000.00
1 Year

.club
=N=6000.00
1 Year

.org
=N=4400.00
1 Year

.info
=N=4400.00
1 Year

.mobi
=N=8000.00
1 Year
Plan URL : https://smartweb.com.ng/web/cart.php?a=add&domain=register
NGN 3.400/yr.
SSL Certificates Keep mouse
over features!
Price UpdatedDomains protected
Certum Commercial SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Domains protected : 1

Brand (Certificate Authority) - Certum
Validation Level - Domain
Paperwork Required - No
Domains Secured - Single Domain
Delivery - Within 1 Day
Plan URL : https://www.smartweb.com.ng/ssl.html
NGN 3.500/yr. 1
Positive SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Domains protected : 1

Verification Type DV
SSL encryption 128-bit to 256-bit in most browsers
Estimated issuance time 1 Business Day, or Less
Trust Logo
No. of Sub-domains Single
Certificate Center Account
Free reissue
Over 99% browser compatibility
OCSP and CRL [...]
Plan URL : https://www.smartweb.com.ng/ssl.html
NGN 5.500/yr. 1
Comodo SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Domains protected : 1

Domain Validation
1 Sub-domain
SHA2 & ECC 128/256 bit Encryption
Trust Logo Supported
Issued within 2 Days
Free Reissuance
Plan URL : https://www.smartweb.com.ng/ssl.html
NGN 13.000/yr. 1
Certum Trusted OV SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Domains protected : 1

Brand (Certificate Authority) - Certum
Validation Level - Organizational
Paperwork Required -Yes
Domains Secured - Single Domain
Delivery - 7 Days
Plan URL : https://www.smartweb.com.ng/ssl.html
NGN 14.000/yr. 1
Comodo Wildcard SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
Domains protected : Unlimited

Domain Validation
Unlimited Sub-domain
SHA2 & ECC 128/256 bit Encryption
Trust Logo Supported
Issued within 2 Days
Free Reissuance
Plan URL : https://www.smartweb.com.ng/ssl.html
NGN 25.000/yr. all subdomains
Emails - Linux Keep mouse
over features!
Price Updated
Business Email 1featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free

Free .com.ng domain for 1year
1 Email Accounts included
Upgradable upto 5 Email Accounts
5GB File Storage per Account
Inbuilt Virus Protection
Mobile and Tablet Support (iOS, Android, etc.)
Plan URL : https://www.smartweb.com.ng/business-email.html
NGN 400/mo.5 GBunmetered
Business Email 4featuresPayment Methods : Credit / Debit / Prepaid Cards, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free

Free .com.ng domain for 1year
50 Email Accounts included
Upgradable upto 200,000 Email Accounts
5GB File Storage per Account
Inbuilt Virus Protection
Mobile and Tablet Support (iOS, Android, etc.)
Plan URL : https://www.smartweb.com.ng/business-email.html
NGN 20.000/mo.5 GBunmetered

Contact information is managed by smartweb.com.ng representatives support@s..., sales@s..., security@s..., facebook@s..., webmaster@s..., admin@s..., contact@s..., info@s..., ticket@s... [login]
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Web stats

Targeting: Nigeria
Details for https://smartweb.com.ng/index.html
Website DNS: MX::spamwall.smartweb.com.ng => 216.55.102.80 ( Toronto ) / Smart Servers - smartservers.com
ns1.doveserver.com => 67.220.182.162 ( Piscataway ) / 24 Shells - 24shells.net
ns2.doveserver.com => 67.220.182.163 ( Piscataway ) / 24 Shells - 24shells.net
Server Software: Apache
Website IP: 67.220.182.162
IP Location Country/State/City: United states / New jersey / Piscataway - see top providers in United States, New Jersey
ISP Name / ISP URL: 24 Shells / 24shells.net

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-anonymous- (-hidden-)
Time Hosted: 6 mo. to 1 year
Global rating
If only the actual service (web hosting) was as reliable as their PR. Their prices are cheap, no doubt. Their customer service response time is 70% swift (except when they don’t know what to do – which tends to happen pretty often in my opinion). The one thing they still haven’t been able to get right is the actual service, which is supposed to be the core of their business – the web hosting. Their servers are a joke, to say the least. I don’t imagine that any real business who relies on website uptime will have their website on Smartweb’s crappy servers… so if you are looking for a cheap joke of a server, enjoy.
www.facebook.com/jimohf (Jimoh.farouq44@g...) / gistflick.com
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Their service is wack
If you have a well to do site or blog Please don't host ur domain with. They suspend accounts anyhow. You won't be able to have access to your site again

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