✔ Runbox review
14 user reviews; 1 support response; 0 testimonials; 2 products, 0 promotions, 5 social accounts; 996 domains; 485 hosted domains, Alexa #103340; 📆 listed 2008 (#10311)Runbox
Website language(s): en-US nb-NO
Oscars gate 52
Oslo , 0258 NO
☎ Phone +47 2139 6610
📠 Fax +47 2139 6611
📧 info@r...Website language(s): en-US nb-NO
👪 Most Recent Customer Reviews
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-anonymous- (-hidden-) / mensik.net
😁 I am very satisfied Runbox customer for about 4 years.
I appreciate the help of their customer support in the beginning when I had no idea what SPF is, how to configure Thunderbird etc.
It's probably normal feature (I have no other experience with commercial mail hosting), but I really love the ability to create aliases for my mailbox so easily.
I appreciate the help of their customer support in the beginning when I had no idea what SPF is, how to configure Thunderbird etc.
It's probably normal feature (I have no other experience with commercial mail hosting), but I really love the ability to create aliases for my mailbox so easily.
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-anonymous- (-hidden-)
😠 This is just getting ridiculous now. The system is sooooo slooooow it's extremely bad. Switching between folders in the mailbox takes forever, sending an email takes forever, everything is sloooooow. I have checked everything but it's definitely a Runbox problem because I use email services from 3 other PAID email services which are very similar to Runbox and all of those are lightning fast compared to Runbox. This is now so silly that even FREE email services are MUCH better and work much faster than Runbox!! Why am I even paying Runbox for such a shoddy system that works as fast as if you are on a telephone modem in the 90's!! The support is just useless, other than replies like "we know about the problem and are investigating this". OK, but this is now going on for months!!!! and NO solution at all. And I am seeing similar complaints around the web about the same problems.
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-anonymous- (-hidden-)
😁 As a runbox user for the past 10 years I'm very surprised at the not so ideal reviews. Me on the other hand is an ardent fan. Their customer service is parallel to none and the cost model is reasonable for what they offer.
Worth every penny and I have been using them and for my family and friends just over 9years now. Great provider !
Worth every penny and I have been using them and for my family and friends just over 9years now. Great provider !
MORE REVIEWS
📄 Editorial Review
🔧 Services: EmailRunbox Solutions is a private company and they re-established themselves in 2011. Their service is managed and co-located by Copyleft Solutions.
They are mainly a mail service provider and they claim to have launched around 1,000,000 accounts. Besides the e-mail services, they also provide shared hosting plans.
E-mail hosting packages include CalDAV service, virus scanning, spam filtering, email forwarding and consolidation, as well as POP3/Web/IMAP/SMTP access. These are easily upgradable and customers can expand their plans the way they like by choosing additional accounts or extra features (e-mail storage space, file storage space, email aliases, etc.).
Runbox is not offering new web hosting accounts since 2022
💰 Price & Cost
They offer budget-friendly pricing rates for their services. The good part is that you can get a free trial to test their services for one month.
What is more is that they also provide a 60-day money-back guarantee which is double the standard refund policy provided by the majority of hosting providers.
⌛ Reliability
They do not specify any uptime availability.
🏢 Data Center
The company is registered in Oslo, Norway. They have their email servers hosted by DigiPlex.
✍️ Customer Support
In order to get in touch with tech support, customers can contact technical assistance on phone or e-mail. If you check out their support guide section, you can find documentation, How-tos and an FAQ section.
🔨 Control Panel
They use their web-based control panel.
🎯 Conclusion
Runbox is a Norwegian-based web provider specializing in e-mail services. Their prices are affordable and customers have the possibility to try out their services with the free trial that is available. They have a 60-day refund policy which is great as it is more than the 30-day money-back guarantee.Overall, Runbox offers flexibility, good prices and reliability to their customers.
📢 Special pages
Website research for Runbox on May 28, 2021 by WebHostingTop
🎁 Runbox Promotions
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Plans📤 Runbox Website Products
🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
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Micro | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Money Order ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat Email Storage Space 1 GB File Storage Space 100 MB Email Hosting (domains allowed) * Upgrade only Main Account The first account you set up with Runbox is your Main account and will administer any additional accounts you might need. Any special [...] 🔗 Plan URL : https://runbox.com/price-plans/ | $19.95/yr. | 1 GB | unmetered | ||
Mini | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Money Order ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat Email Storage Space 5 GB File Storage Space 500 MB Email Hosting (domains allowed) * 5 Main Account The first account you set up with Runbox is your Main account and will administer any additional accounts you might need. Any special features [...] 🔗 Plan URL : https://runbox.com/price-plans/ | $34.95/yr. | 5 GB | unmetered |
Contact information is managed by runbox.com representatives support@r..., lysglimt@w..., webmaster@r..., admin@r..., sales@r..., contact@r..., info@r..., runbox@r... [login] | Last company update:
📊 Web stats
⚑ Targeting: | Australia, Canada, Germany, Norway, United Kingdom, United States |
📂 Details for https://runbox.com/ | |
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📥 Website DNS: | |
🔨 Server Software: | nginx/1.10.3 (Ubuntu) |
📌 Website IP: | 185.226.149.25 |
📍 IP localization: | Norway, Oslo, Oslo - see top providers in Norge |
🔗 ISP Name, URL: | Copyleft Solutions AS, copyleft.no |
✅ Customer testimonials
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📋 Runbox News / Press release
Runbox Launches Email Hosting - Email service provider runbox.com (runbox.com) said on Friday that it had launched email hosting on the runbox.com email platform, enabling small and mid-size businesses to provide their employees with premium email under their own domain.
Runbox.com users can now offer their employees almost unlimited online storage space for their email and files. Premium email also provides access to email on any email protocol allowing the user a great deal of flexibility.
Large email providers like Gmail, Hotmail, Yahoo! and now runbox.com have recently introduced premium email services with features such as a significantly increased online email storage capacity. This move to premium email has [...]
Runbox.com users can now offer their employees almost unlimited online storage space for their email and files. Premium email also provides access to email on any email protocol allowing the user a great deal of flexibility.
Large email providers like Gmail, Hotmail, Yahoo! and now runbox.com have recently introduced premium email services with features such as a significantly increased online email storage capacity. This move to premium email has [...]
Runbox.com Offers Email Storage Plan - Email provider Runbox.com (runbox.com)
announced on Thursday that it has introduced a new offering that allows
small and medium-sized businesses to provide their employees with
premium email under their own domain. Businesses can now provide their
employees with nearly unlimited online storage space for their email
and files, as well as flexibility of emailing on any email protocol.
Large email providers like Gmail,
Hotmail, and Yahoo Mail have all recently introduced premium email
services by significantly increasing online email storage and new
features. One or 2 gigabytes of online storage is the current industry
standard for premium email services.
"If your email account [...]
[search all runbox.com news]announced on Thursday that it has introduced a new offering that allows
small and medium-sized businesses to provide their employees with
premium email under their own domain. Businesses can now provide their
employees with nearly unlimited online storage space for their email
and files, as well as flexibility of emailing on any email protocol.
Large email providers like Gmail,
Hotmail, and Yahoo Mail have all recently introduced premium email
services by significantly increasing online email storage and new
features. One or 2 gigabytes of online storage is the current industry
standard for premium email services.
"If your email account [...]
📣 Runbox Social Networks
https://twitter.com/Runbox
Providing fast, sustainable, secure, and privacy protected email services from Norway. Please go to help.runbox.com for account specific support.
Account started from March, 2010, having already 2689 tweets with 8804 followers and 397 friends. Last activity on . See recent tweets:
Providing fast, sustainable, secure, and privacy protected email services from Norway. Please go to help.runbox.com for account specific support.
Account started from March, 2010, having already 2689 tweets with 8804 followers and 397 friends. Last activity on . See recent tweets:
- Check out our latest improvements to #Runbox7 including more advanced search features with date range searches, and… https://twitter.com/i/web/status/1668619359194066956
- This is a major upgrade to the framework and libraries that #Runbox7 is built on, which will facilitate further co… https://twitter.com/i/web/status/1655914115322314754
- We are always concerned about data privacy – privacy is priceless – and we try to be up-to-date on the development… https://twitter.com/i/web/status/1641548645274353665
https://www.facebook.com/RunboxSolutions/ (inactive) Recent posts:
- https://blog.runbox.com/2017/12/runbox-7-webmail-closed-beta-test/
- https://blog.runbox.com/2017/03/new-account-security-features-launched/
- Runbox now offers free services for environmental NPOs: https://blog.runbox.com/2016/12/free-services-environmental-npos/
https://www.linkedin.com/company/runbox-com/
Runbox Solutions AS (established 1999) is a Privately Held entity having 230 followers on LinkedIn and 2-10 employees, industry Internet.
Runbox Solutions AS (established 1999) is a Privately Held entity having 230 followers on LinkedIn and 2-10 employees, industry Internet.
Runbox Blog (RSS error) Blog added on February, 2012, with total 102 articles, Language en-US. See recent blogs summary posts:
- POP v IMAP – battle of the protocols - POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) both have their place, but for most customers Runbox recommends... The post POP v IMAP – battle of the protocols appeared first ...
- Annual Message 2019 from the Board of Directors - The post Annual Message 2019 from the Board of Directors appeared first on Runbox Blog.
- Runbox 7 Calendar now in beta - We are extremely pleased to be able to announce that the Runbox 7 Calendar is now in beta test. You... The post Runbox 7 Calendar now in beta appeared first on Runbox Blog.
📈 Domains trend
Reviews👪 Runbox Customer Ratings
The quick stats of Runbox profile shows a note average of 5.2 out of 10, counting 14 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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(6 = 42.86%) | |
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(2 = 14.29%) | |
(6 = 42.86%) |
Filter by language: SHOW ALL(14) EN(13) ES(1)
Language filter applied for reviews written in EN
📅
Robert (-hidden-) / allproroofing.ca
😠 DO NOT even consider doing any business with RunBox!
I have tried to host my email with them, their support is super SLUGGISH -- slow as ever! They simply don't have much Customer Service at all. Can't even log in, they are lacking password reset, and a host of other issues... I would NOT recommend RunBox to absolutely anyone!
I have tried to host my email with them, their support is super SLUGGISH -- slow as ever! They simply don't have much Customer Service at all. Can't even log in, they are lacking password reset, and a host of other issues... I would NOT recommend RunBox to absolutely anyone!
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-anonymous- (k.kerkenveld@g...) / email
😠 Opened an email plan with them not any responce from support or sales.
I've send a support ticket nothing no responce, very strange I have quite some other hosting and email hosting never seen this bad.
The website is extremely awful very slow Runbox 7 is even worse can't blame that its beta.
I filed a complaint at visa. and a chargeback.
I've send a support ticket nothing no responce, very strange I have quite some other hosting and email hosting never seen this bad.
The website is extremely awful very slow Runbox 7 is even worse can't blame that its beta.
I filed a complaint at visa. and a chargeback.
📅
-anonymous- (-hidden-)
😞 Lo siento pero no me ha gustado la "interface" y sobre privacidad me ha sucedido algún detalle sospechoso.
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-anonymous- (-no email-)
😞 Was good. Nice features. But they also crazy changers, which make life complicated. Not announced changes which stop everything from working until you waste time and adapt to the changes.
Imagine you have to send an important email in time and oops, error message, policy changed please update this and btw. that this feature is not available anymore.
NEVER CHANGE A RUNNING SYSTEM. Sad! Time to change the provider I fear.
Imagine you have to send an important email in time and oops, error message, policy changed please update this and btw. that this feature is not available anymore.
NEVER CHANGE A RUNNING SYSTEM. Sad! Time to change the provider I fear.
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-anonymous- (-hidden-) / maineneedsfatima.org
😁 I've been using runbox email since 2013 after multiple issues with a local provider I had used for many years. In a nutshell, I wanted reliable and stable up-time, privacy, and reasonable price. I have gotten that with runbox.
I work with multiple domains, and although runbox email management takes a bit of getting used to, they work pretty well. I've never talked with customer support other than via email and their support site, but responses have been timely, and cost for extra work has been reasonable as well. If you are looking for 1 hour service, go elsewhere. If you want reliable service, then consider runbox.
My specific reasons for contacting service have been with respect to using a few different android clients, billing (I had a few too many subscriptions which runbox was more than happy to condense and even save me a few dollars), and for a few odd requests (recovering some old email I inadvertently deleted, questions on using filters, and an occasional issue with
I work with multiple domains, and although runbox email management takes a bit of getting used to, they work pretty well. I've never talked with customer support other than via email and their support site, but responses have been timely, and cost for extra work has been reasonable as well. If you are looking for 1 hour service, go elsewhere. If you want reliable service, then consider runbox.
My specific reasons for contacting service have been with respect to using a few different android clients, billing (I had a few too many subscriptions which runbox was more than happy to condense and even save me a few dollars), and for a few odd requests (recovering some old email I inadvertently deleted, questions on using filters, and an occasional issue with
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-hidden- (-hidden-)
😠 Email perhaps, WP Hosting, no. Sorry.
Before gaining a potential new website design client as a rescue from another designer who disappeared, I have never heard of RunBox. The client looked at RunBox for their security and seemed to be pleased with email performance, but not so much with customer service and timeliness of responses to requests. In hindsight, the previous website designer must have felt the same when they walked away.
Anyway, based on the RunBox website, they seem to be very good at email hosting but website hosting (particularly WordPress is a secondary product with minimal support). I managed to gain access to the WP Dashboard with some help and started work. A few hours later, my IP address was blocked (url came up not found under my own wifi and ip address but was found under a proxy). I asked the client to ask their host why. In the meantime, 2 3rd party IT support companies told me it was my computer (virus). Upon scanning by a company that is local, my computer was found to be clean. 4 hours [read more...]
Before gaining a potential new website design client as a rescue from another designer who disappeared, I have never heard of RunBox. The client looked at RunBox for their security and seemed to be pleased with email performance, but not so much with customer service and timeliness of responses to requests. In hindsight, the previous website designer must have felt the same when they walked away.
Anyway, based on the RunBox website, they seem to be very good at email hosting but website hosting (particularly WordPress is a secondary product with minimal support). I managed to gain access to the WP Dashboard with some help and started work. A few hours later, my IP address was blocked (url came up not found under my own wifi and ip address but was found under a proxy). I asked the client to ask their host why. In the meantime, 2 3rd party IT support companies told me it was my computer (virus). Upon scanning by a company that is local, my computer was found to be clean. 4 hours [read more...]
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-anonymous- (alexander.teusch@r...)
😁 Been using runbox for my personal email for more than 1 year now. Excellent access, secure, not a single problem so far. The web user interface is simple and works great. No unnecessary nonsense. Will use them for years to come.
📅
-anonymous- (-hidden-)
😁 I'm happy with them and found the customer service friendly and responsive (contacted them twice). The user interface doesn't have all the glitter and bells + whistles that some other providers offer but they offer security (getting mails from Yahoo with yet another bullshit excuse for breaches on my paying account got old), they're based in a privacy-friendly jurisdiction and respond quickly to mails. I need nothing more.
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-anonymous- (-hidden-)
😠 AWFUL.
We used their email services. Admin panel is terrible.
Now they are billing and not providing service. Cannot login . cannot reach anyone.
Have had to tell me credit card co to refuse them
We used their email services. Admin panel is terrible.
Now they are billing and not providing service. Cannot login . cannot reach anyone.
Have had to tell me credit card co to refuse them
🗨 We regret to hear that you have had a poor experience with Runbox. This is certainly not up to our standards, as our support staff are available 365 days of the year.
We would love the opportunity to remedy the situation, so please contact us if there's anything we can do.
Geir Thomas Andersen
Managing Director
Runbox Solutions AS
✍️ Customer Service (runbox@r..., 📅 ).
We would love the opportunity to remedy the situation, so please contact us if there's anything we can do.
Geir Thomas Andersen
Managing Director
Runbox Solutions AS
✍️ Customer Service (runbox@r..., 📅 ).
📅
-anonymous- (-hidden-) / migrantlawpartnership.com
😁 I have used runbox as my personal email since 2002 and for my business since 2013 when I set up my business.. Excellent tech. Responsive customer service. Reasonable and transparent pricing. Secure. Ethical. Excellent. Richard Bartram
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alvegas (alvegas@r...)
😠 they said i was spamming with just 5 e-mails sent
very unprofessional company , stay away from them, they take weeks to respond to their customer online tech support, very challenging to deal with ,
very unprofessional company , stay away from them, they take weeks to respond to their customer online tech support, very challenging to deal with ,