✔ Resellers Panel review
20 user reviews; 0 support responses; 0 testimonials; 34 products, 0 promotions, 4 social accounts, Alexa #47208; 📆 listed 2006 (#3355)Resellers Panel
Website language(s): en-US es-ES
12 Pavely Court, 30 Langstone Way
Mill Hill , ENGLAND nw7 1gr UK
☎ Phone +44 2079932768
📧 abuse@r...Website language(s): en-US es-ES
👪 Most Recent Customer Reviews
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-anonymous- (support@s...) / sunset-host.com
😠 They are shady on a good day and just out and out bad people in general. They or he could not get something they did to work and so they just deleted the account without even contacting us about it. They just deleted it. Which is fine because it did not tale more than a minute or two to change back the dns but just shady tactic. If all fails, delete the account and everything in it? The one thing never to do is that. If you are a host company, the only thing never to do is undermine anyone that way as a tactic. There is no reason to even take a chance. They are shady people.
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-anonymous- (janosmartin123@y...) / anonimous.com
😠 508 Resource Limit Is Reached - this is the nightmare that started when switched to Resellerpanel. Daily calls from clients reporting this error. Poor hardware and resources with reseller Cpanel that doesn't handle standard wordpress website. I need to migrate all accounts to my previous reseller.
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-anonymous- (-hidden-) / webreg.in
😁 Best Customer Service 24x7x365 days. 1 hr response time to your query. Highly qualified techical staff who go way beyond helping you as much as they can technically. They can solve almost any issues. Though their prices are on higher side, their services are best. Any person without technical knowledge can start a website easily. They have free software bundles like wordpress, prestashop etc.
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📄 Editorial Review
🔃 Resellers Panel is part of LiquidNet🔧 Services: Web HostingDomain Registration ICANN registrar
⇔ Redirected domains: duoservers.com frankhost.net liquidnetltd.net liquidnethosting.net liquidnetlimited.com host-crunch.com cnss.se arcoshost.com sell-buy.net vidahostkenya.com ilikemyhost.com asysthost.com.ng dkt-group.net hosting.com.ru blackbeardhosting.com speedymice.net hosting577.com voilahost.com host.iz.rs htvhosting.com duoservers.us ihcerhost.com wisehost.ca liquidnet.co.uk latinoweb.ca webenibiza.com galaxygig.com pngwebhost.com gsph.com heartland-webhosting.com humeinternet.com sibandahosting.com netstargate.com webtania.com axtremehost.com azcloudhost.net garp.ro drukwebserver.com epacket.net xlpagehosting.com ktx-hosting.com hugehostingdeal.com crosbytes.com imarkethost.com rdchosting.com biznethostingsolutions.com venturehosting.com supremecenter.com cloudlogin.co
ResellersPanel is a reseller hosting program developed by LiquidNet Ltd. In 2003. They claim to run their services on cutting-edge technology and offer competitive plans. ResellersPanel is also an ICANN accredited domain registrar on the web.
They have also created a cloud web hosting platform that ensures high speed for websites, as well as security and uptime reliability.
Besides reseller packages, customers can also choose from:
- Cloud Hosting;
- VPS Hosting;
- Dedicated Servers;
- Semi-Dedicated Servers;
- WordPress Hosting;
- Domain Registration;
- SSL Certificates;
VPS servers are configured on KVM/OpenVZ virtualization. KVM VPS plans include full root access/SSH access, OS templates (AlmaLinux 8, CentOS 7, Debian 10.0, Debian 9.0, Ubuntu 20.04, Ubuntu 18.04) and OS ISOs (Fedora 25, FreeBSD 10.3, FreeBSD 11.00, Linux Mint 18, Scientific Linux 7).
With OpenVZ VPS plans, you also get VPN traffic (5 GB), dropbox backups, Memcached/Varnish/Redis/Node.js or ModSecurity firewall. These features are only available with Hepsia Control Panel.
Dedicated servers are based on Intel Xeon processors, with speed reaching up to 10 Gbits network connectivity. If you want to upgrade your plan, you can choose from a wide selection of add-ons that are available for low prices.
💰 Price & Cost
They offer cost-effective products on the international market, fairly calculated given the features and tools included in each plan. Billing is made monthly and annually.
They are a risk-free company on the market as they guarantee that they apply the standard 30-day refund policy here.
⌛ Reliability
The company commits to the industry-standard 99.9% uptime guarantee for their services.
🏢 Data Center
The company is registered in Mill Hill, UK (but based on crunchbase profile are originally located in Sofia, Bulgaria). They have data centers operating from several points worldwide powered by:
- Steadfast (USA) - steadfast.net;
- Pulsant (UK) - pulsant.com ;
- Telepont (Bulgaria) - telepoint.bg ;
- Ficolo (Finland) - ficolo.com ;
- Amaze (Australia) - amaze.com.au ;
Their data centers are based in the following locations:
- Chicago, USA: with this data center, ResellersPanel targets the hosting markets on Canada, USA and Latin America. This is powered by 1.5 MW diesel generators and redundant UPS backup. This American data center is connected to backbone providers (Steadfast Networks is a partner of Level 3, NTT or nLayer); their internal data center is powered by Cisco hardware: Redundant Cisco 6500 (SUP720) core routers/switches, Cisco 3560-E series distribution layer switches and Cisco 2950/2960 aggregation/custom layer switches (source: https://www.resellerspanel.com/data-centers/data-center-in-united-states/ );
- Sydney, Australia: this data center targets the market of the Southern Hemisphere. This is powered ny 2 x diverse 20 MVA feeds from National Grid, a diverse A+B+R supply distributed via 11kV and on-site diesel tanks (source: https://www.resellerspanel.com/data-centers/data-center-in-australia/ );
- Maidenhead, Berkshire (UK): targeting the customers based in Europe, Asia or Africa, the N+1 UK data center is powered by Pulsant; and runs on high-quality infrastructure; Pulsant is connected to Telehouse East and Telecity HEX 89 via a 10Gig Extreme Networks ring (source: https://www.resellerspanel.com/data-centers/data-center-in-united-kingdom/ );
- Sofia, Bulgaria: the Bulgarian-based data center targets Eastern Europe and the Middle East market. Powered by TelePoint, the facility has obtained quality certificated among which Quality Management System ISO 9001: 2015, Information Security Syste, ISO/IEC 27001:2013 and PCI DSS 3.2 compliance;
- Pori, Southern Finland: the data center ensures network connection for the Nordic countries. This is powered by a 1.5 MW diesel generator and redundant UPS backup power.
✍️ Customer Support
Active 24/7, the customer support team can be contacted on phone, e-mail, live chat or ticket support.
Phone support is provided from Monday to Friday between the following hours:
- 9:00 AM – 11:00 PM GMT (UK);
- 5:00 AM – 7:00 PM EST (USA);
- 7:00 AM – 9:00 PM AEST (AU);
As additional support resources, customers can access video tutorials, their blog or join the ResellersPanel community on forum.
🔨 Control Panel
Like the majority of companies on the market, ResellersPanel uses the features and tools provided by cPanel. At the same time, you can also choose to use their Admin Panel.
🎯 Conclusion
ResellersPanel is a well-known reseller provider on the market that also offers a wide selection of high-end digital solutions. These come at affordable prices and there is also a 30-day refund policy available. They have several points of presence worldwide ensuring great connection and reliable network. ResellersPanel is a great choice for your online projects.🌏 Server locations:
Chicago London Sydney Sofia📢 Special pages
Website research for Resellers Panel on November 10, 2021 by WebHostingTop
🎁 Resellers Panel Promotions
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📊 Web stats
⚑ Targeting: | Canada, Mexico, Spain, United Kingdom, United States |
📂 Details for https://www.resellerspanel.com/ | |
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📥 Website DNS: | dns1.resellerspanel.com => 198.23.53.27 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com dns2.resellerspanel.com => 198.23.53.29 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com MX::mx.resellerspanel.com => 198.23.53.122 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com |
🔨 Server Software: | nginx |
📌 Website IP: | 198.23.53.107 |
📍 IP localization: | United States, Florida, Coral Springs - see top providers in United States, Florida |
🔗 ISP Name, URL: | LiquidNet US LLC, liquidnetlimited.com |
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📋 Resellers Panel News / Press release
ICANN Accredited Registrar ResellersPanel goes live with LogicBoxes - Enables the company to launch its own ICANN Accredited domain name registrar.
ResellersPanel, a company that provides domain names, shared hosting, VPS hosting, dedicated hosting and cPanel hosting, announced the launch of its own ICANN Accredited domain name registrar through a partnership with LogicBoxes, a software and consultancy company dedicated to web service companies. The company avers that moving forward, all domains names registered by its customers will be managed under the [...]
ResellersPanel, a company that provides domain names, shared hosting, VPS hosting, dedicated hosting and cPanel hosting, announced the launch of its own ICANN Accredited domain name registrar through a partnership with LogicBoxes, a software and consultancy company dedicated to web service companies. The company avers that moving forward, all domains names registered by its customers will be managed under the [...]
ResellersPanel Makes PHP Script Site - Free reseller Web host ResellersPanel (www.resellerspanel.com) has launched Elefante Installer (www.elefanteinstaller.com), a website offering resellers demos and free installations of more than 30 open source PHP scripts such as phpBB2, WordPress, Joomla, Mambo, osCommerce, Drupal and Coppermine.
According to ResellersPanel's announcement Thursday, each script is given a detailed description and classified into categories including blog, forum, CMS, e-commerce and wiki sections. Installation [...]
According to ResellersPanel's announcement Thursday, each script is given a detailed description and classified into categories including blog, forum, CMS, e-commerce and wiki sections. Installation [...]
ResellersPanel Celebrates With Upgrades - Free reseller hosting provider ResellersPanel (resellerspanel.com) announced on Wednesday it has launched some new upgrades to its hosting platform in light of its fifth anniversary in the business.
Among the enhancements are a new file manager, a multi-currency billing solution and new multi-store functionality.ResellersPanel says the new file manager is integrated in the web hosting control panel with a user-friendly interface and gives customers the ability to edit their files using a [...]
[search all resellerspanel.com news]Among the enhancements are a new file manager, a multi-currency billing solution and new multi-store functionality.ResellersPanel says the new file manager is integrated in the web hosting control panel with a user-friendly interface and gives customers the ability to edit their files using a [...]
📣 Resellers Panel Social Networks
https://twitter.com/resellerspanel
ResellersPanel runs the first Free Program for reselling domain and web hosting services under your own brand.
Account started from April, 2010, having already 928 tweets with 729 followers and 204 friends. Last activity on . See recent tweets:
ResellersPanel runs the first Free Program for reselling domain and web hosting services under your own brand.
Account started from April, 2010, having already 928 tweets with 729 followers and 204 friends. Last activity on . See recent tweets:
- An option to create guest users has been added to the Hepsia #ControlPanel! Site owners can now collaborate with ot… https://twitter.com/i/web/status/1673296528620806146
- Hepsia's File Manager is now much easier to use! Thanks to the newly added shortcut key functionality, you can now… https://twitter.com/i/web/status/1656275169445400576
- The Hepsia Control Panel can now be used as a #PWA app for a fast, app-like experience with the dashboard Discover… https://twitter.com/i/web/status/1650881500458491905
https://www.facebook.com/resellerspanel/
About: ResellersPanel runs the first Free program for reselling web hosting services under your own reseller brand. Private label reseller hosting automation: store, billing, Web Hosting Control Panel, 24h support.
ResellersPanel account is having lots of likes, talking about them several people. Last activity on . Recent posts:
About: ResellersPanel runs the first Free program for reselling web hosting services under your own reseller brand. Private label reseller hosting automation: store, billing, Web Hosting Control Panel, 24h support.
ResellersPanel account is having lots of likes, talking about them several people. Last activity on . Recent posts:
- We are running an exclusive promotion on .IE - the official TLD of Ireland! The .IE namespace is known as one of the most trustworthy TLDs online, providing a brand legitimacy and a secure environment for your Ireland-connected website. Learn more about the
- We’re happy to announce that the Hepsia Control Panel now “speaks” Portuguese as well! Thanks to our partners’ valuable assistance, Hepsia has been made available in a total of 15 languages so far! If you do not find your native language on the list of ...
- We're happy to let you know that the new Site Builder is now live. You can find it under "Web Tools" in the Control Panel and start exploring its cool features right away. The tool is designed to save both newbies and advanced users excessive website ...
Resellers Panel Blog Using Wordpress version 6.2.4. Blog added on December, 2011, with total 339 articles, Language en-US. See recent blogs summary posts:
- The “Manage Accounts” feature for Hepsia-managed VPS and dedicated servers has undergone a significant enhancement - An updated and more user-friendly "Manage Accounts" section now allows users of Hepsia-enabled VPS and dedicated servers to create and manage subaccounts under their primary account. The post The ...
- New, AMD EPYC-powered dedicated server setup added to your portfolio - A brand new, AMD EPYC-based dedicated server setup has been enabled on our platform. The post New, AMD EPYC-powered dedicated server setup added to your portfolio appeared first on ResellersPanel's
- 2023 in review and what lies ahead - Here is a quick look at some of the improvements we've implemented on our platform in 2023. The post 2023 in review and what lies ahead appeared first on ResellersPanel's Blog – everything about ...
Reviews👪 Resellers Panel Customer Ratings
The quick stats of Resellers Panel profile shows a note average of 3.8 out of 10, counting 20 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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(5 = 25.00%) | |
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(1 = 5.00%) | |
(3 = 15.00%) | |
(11 = 55.00%) |
📅
-anonymous- (-no email-)
😉 Service is just average. Some features are really very good, especially the Hespia control panel but there are too many bugs on the website and many of their procedures are not user friendly.
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-anonymous- (info@p...) / parstech.ltd
😠 Very bad and really rude customer service I have ever talked with.
I have subscribed for 30 days free trial but soon after realizing they are not expert and just a reseller, I requested to cancel my account and issue a full refund, but unfortunately my money has not refunded after many months.
When I called them and asked them to explain they started swearing me!
I just cannot believe …
I have subscribed for 30 days free trial but soon after realizing they are not expert and just a reseller, I requested to cancel my account and issue a full refund, but unfortunately my money has not refunded after many months.
When I called them and asked them to explain they started swearing me!
I just cannot believe …
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-anonymous- (-hidden-) / courriel.co
😠 Support is almost inexistent. If you lose your account/billing password you should better change to another hosting provider because they will never respond to your password reset request. If you can not login you can not post any support ticket. It means you're done. ("reset your password link" do not work by the way)
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-anonymous- (-hidden-) / destinedforhappiness.com
😁 I've been using their services for four years. I've never had any issues with setting up my sites. Their customer support is very knowledgeable on what they are doing and even assist you in technical assistance. Overall for a free resellers hosting provider their service is very flexible and their payouts are on time.
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-anonymous- (sales@a...) / aussiecloudhost.com
😁 9 score because no one is perfect and I'm a real user, not a pro-comment bot. As we can see on this page, the owners are open about who they are, and where they are. That builds trust. FREE is free. I'm an Aussie that's promoting their Australian server. Other hosts in Australia aren't very cheap per month. Even after the UK to AU conversion on the 'Simple' plan (changing to the 'Crikey Plan' soon) I'm competitive. Set up only took a few hours ... my fault because I like to read everything and make sure I'm not wasting my time. We've all been burnt before, right? Wasted hours setting this and that up. I already had my own domain, so nothing lost, thus only gains, which comes down to me promoting 'our' product I believe in. It's silly for me to list my real name and domain, as folks looking at my service will find these reviews. RP, I added my real name and trust here, please don't let me an ny customers down. Super fast Sydney unlimited space and bandwidth in Australia under $4.50 a [read more...]
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-anonymous- (-hidden-) / elevenoclock.com
😞 The price was good, but it turned out they had too many features disabled which crippled the site I wanted to run. The first ticket I sent requesting the feature (allow_url_fopen) to be turned on was responded to by a "Michael L" who had a long foreign name attached to it. He claimed it was impossible to turn it on. Then another employee jumped in and told me it could and gave instructions. However, the method proved to not work, so he turned it on himself. But it turns out that was just for that one subdomain, I was still unable to get another subdomain to work, so he turned that on, too. When I tied the main domain, it was also turned off, but the ticker was responded to by the first guy who snottily told me I'd been told how to turn it on. I was fed up with them by that time, and told them to cancel the account. Then one of their supervisors jumped and chewed me out for calling the first guy a moron (apparently they don't like hearing the truth) and threaten to terminate my [read more...]
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-anonymous- (-no email-)
😠 Servers go down -
Server goes down constantly. Support fails to admit or fix the issue in a timely manner. Recently the sites have been down the most part of the last three days.
Server goes down constantly. Support fails to admit or fix the issue in a timely manner. Recently the sites have been down the most part of the last three days.
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everythingaquatic (everythingaquatic2012@y...) / everythingaquatic.net
😞 The worst when things go wrong!
So long as their servers are functional I have only good things to say about Reseller's Panel. Their downfall is their lack of customer service and lack of interest in resolving any issues. They like to tell you all is where at the same time the server is screaming for help. My latest issue with them is that the server does not have enough free disk space to function and it goes down. They refuse to accept the documented proof that the server is out of disk space.
Customer Service: 0 is too high!
So long as their servers are functional I have only good things to say about Reseller's Panel. Their downfall is their lack of customer service and lack of interest in resolving any issues. They like to tell you all is where at the same time the server is screaming for help. My latest issue with them is that the server does not have enough free disk space to function and it goes down. They refuse to accept the documented proof that the server is out of disk space.
Customer Service: 0 is too high!
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Ron Peterson (ron@r...) / rp47.com
😁 I have used Resellers-panel for over 6 years and have had only 1 major interruption of service which was addressed immediately and resolved as quickly as possible. I have hosted over 100 sites through them from my own account + other reseller accounts hosted with them & have experienced no major interruptions or problems. I am very satisfied with the service & highly recommend them. Keep in mind, websites that are dependent on outside scripts & that call other services that are not associated with the hosting company can cause problems with any site. So many inexperienced designers may fault the hosting company with problems that are beyond their control. My experience with this company has been good , because even in such a situation they will inform you of what the problem may be so that it can be quickly resolved.
No company is perfect, but I have had a overall good experience utilizing their services.
Respectfully,
Ron Peterson
www.rp47.com
No company is perfect, but I have had a overall good experience utilizing their services.
Respectfully,
Ron Peterson
www.rp47.com
📅
Asmar (luck.asmar@l...)
😁 I'm using resellerspanel free reseller services for more then 2-3 months now and i am very satisfied by the services they provide.
Customer support is top notch and moreover they guarantee that all our support tickets will be answered within 1 hour and it's true! We get's reply in less then 30 minutes.
It is also very anonymous and unlike most other reseller hosting providers their order page and control panel url's are truly anonymous.
They also give us an option to use iFrames so we can host our site's somewhere else and use their service.
I really like their in-house built control panel and it's 100% user friendly.
Now they allow us to reseller vps servers and dedicated servers too so we can sell full hosting services without paying any penny.
I hope resellerspanel will find too much success in their business and i am always with them :)
Thank you resellerspanel for offering such great services ;)
Customer support is top notch and moreover they guarantee that all our support tickets will be answered within 1 hour and it's true! We get's reply in less then 30 minutes.
It is also very anonymous and unlike most other reseller hosting providers their order page and control panel url's are truly anonymous.
They also give us an option to use iFrames so we can host our site's somewhere else and use their service.
I really like their in-house built control panel and it's 100% user friendly.
Now they allow us to reseller vps servers and dedicated servers too so we can sell full hosting services without paying any penny.
I hope resellerspanel will find too much success in their business and i am always with them :)
Thank you resellerspanel for offering such great services ;)
📅
Bruno Jimenez (mutkey@g...)
😞 CUSTOMER SERVICE IS NON EXISTENT IN RESELLERSPANNEL.COM
I had an issue with Online chat. I made a complaint
I got TOLD OFF!! for making the complaint. I was talked in a condescended manner, and told me that online chat responses from a customer question to a response being of 9 minutes, no apologies, no reasoning for making a customer wait, nothing is fair go for this company.
This is the ticket I opened to complain and its contents.
=======================
View Ticket #366313
Department:Resellerspanel cPanel
Date:06/11/2009 01:40
Subject:Online Chat service is discasting!
Status:Answered
Urgency:Medium
Bruno Jimenez || Client06/11/2009 01:40
I just tried to get some info from the online chat person. This is what happened:
===========================================================
Your session reference number is 7161011
You are chatting with Miroslav
Miroslav Hello. Thank you for contacting our Live Chat service. My name is Miroslav. Please allow
I had an issue with Online chat. I made a complaint
I got TOLD OFF!! for making the complaint. I was talked in a condescended manner, and told me that online chat responses from a customer question to a response being of 9 minutes, no apologies, no reasoning for making a customer wait, nothing is fair go for this company.
This is the ticket I opened to complain and its contents.
=======================
View Ticket #366313
Department:Resellerspanel cPanel
Date:06/11/2009 01:40
Subject:Online Chat service is discasting!
Status:Answered
Urgency:Medium
Bruno Jimenez || Client06/11/2009 01:40
I just tried to get some info from the online chat person. This is what happened:
===========================================================
Your session reference number is 7161011
You are chatting with Miroslav
Miroslav Hello. Thank you for contacting our Live Chat service. My name is Miroslav. Please allow
📅
Ted (ted@g...)
😠 Resellerspanel hosting really sucks big time. The servers are so slow sometimes you can't even access your website. What is worse is that your control panel for your hosting account is not even available sometimes or it will takes minutes on a high speed connection to access it. They are always changing something to "make it better", but always screwing something else up in the process. When you open a trouble ticket, half the time they say there is nothing wrong with their server. The problem is that they grossly oversell space on their servers. It you are working on your website for any length of time it slows way down as if it starts rationing or something. Bottom line is that their hosting service is piss poor. Stay clear of this company. Does anyone know of a good hosting service? I am going to move my sites even though I had to pay for a full year. I read in the forums where some of the customers have even had to threaten legal action to get refunds, etc.
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liber (liber700@a...)
😠 Resellers started out good. Now the service is totally pathetic. The servers are down a lot. They moved some of my sites to a new server a while back. They said it would only take a day. Sites were down for 5 days. If you are a reseller, some times you can't even login to your resellers account. In short, their service sucks big time. The 99% uptime is a total lie. It's not anywhere near that.
📅
Adam (adamnick@y...)
😠 Limited refund and unreliable Live Chat Support
I am always depending on that aoperators says. I think that's the lesson ive learned on this host.
I got shared hosting from them and VERY VERY NICE but when it comes i get VPS on them. My site always down , they ask for additional fees eventhough I get their managed service monthly.
Also, they dont give my refund since that is there terms.
But i dont see their terms(I think my mistake and their mistake because the terms are not actually show aside in checkout{In checkout pages, i dont think that they is the term actually FOR VPS})
Now, I get a good VPS. Hope changing VPS hosting from resellerspanel.com will be a great decision
I am always depending on that aoperators says. I think that's the lesson ive learned on this host.
I got shared hosting from them and VERY VERY NICE but when it comes i get VPS on them. My site always down , they ask for additional fees eventhough I get their managed service monthly.
Also, they dont give my refund since that is there terms.
But i dont see their terms(I think my mistake and their mistake because the terms are not actually show aside in checkout{In checkout pages, i dont think that they is the term actually FOR VPS})
Now, I get a good VPS. Hope changing VPS hosting from resellerspanel.com will be a great decision
📅
Me (adamnick@y...)
😠 I have been with them and shared hosting is very good at me.
When I get VPS from them. I really sucks.
They told me that my scripts are very compatible with the VPS. but after purchasing it. I got downtime, i got slow support tickets,.
after almost done. I got another problem. They dont want to fixed their apache/PHP. instead, I needed to pay USD60/hour (even i get managed services).
I planning to change my VPS hosting now.
When I get VPS from them. I really sucks.
They told me that my scripts are very compatible with the VPS. but after purchasing it. I got downtime, i got slow support tickets,.
after almost done. I got another problem. They dont want to fixed their apache/PHP. instead, I needed to pay USD60/hour (even i get managed services).
I planning to change my VPS hosting now.
📅
Jonathan (one@n...)
😠 1. They have tons of problems.
2. There support teams are so useless when it comes to real problems (ie. not those created/solveable by the hosting user).
3. (I suspect) they lie about CPU utilisation in order to limit your usage and cram more people on.
4. Downloading a file with a multi-part download manager with (for example) 16 parts will be recorded as the file being downloaded as much as 16 times (even if you cancel after the few KB/MB). Just before I stopped using them I ran little test. I downloaded a 1GB file using 16 parts and paused it several times during its download. The traffic measured was 195GB (to a subdomain that only I knew about and had just created).
2. There support teams are so useless when it comes to real problems (ie. not those created/solveable by the hosting user).
3. (I suspect) they lie about CPU utilisation in order to limit your usage and cram more people on.
4. Downloading a file with a multi-part download manager with (for example) 16 parts will be recorded as the file being downloaded as much as 16 times (even if you cancel after the few KB/MB). Just before I stopped using them I ran little test. I downloaded a 1GB file using 16 parts and paused it several times during its download. The traffic measured was 195GB (to a subdomain that only I knew about and had just created).
📅
Michael Desmarais (wsx2005@g...)
😠 Resellers Panel is a disgrace. I have been with them since 8/2004 and have had countless issues with both employees and management.
In December 2007, I was going to switch from the free program to the cPanel program. I asked all the right questions, paid 6 months in advance ($306) and once the account was setup, I was told no overselling. No overselling! What? What good is a cPanel reseller account that does not allow overselling. Needless to say, I ask them to cancel the account and refund the $306. I was told they could cancel the account, no problem. However, since I paid more than two months in advance they would not refund. Huh? Well, after filing several complaints and citing the Consumer Protection (Distance Selling) Regulations 2000, I got my refund.
Similar situation on 3/11/2008. I am moving my customers to a new reseller account with a more reputable company and somehow this customer was able to renew their hosting account although I turned off the feature in the [read more...]
In December 2007, I was going to switch from the free program to the cPanel program. I asked all the right questions, paid 6 months in advance ($306) and once the account was setup, I was told no overselling. No overselling! What? What good is a cPanel reseller account that does not allow overselling. Needless to say, I ask them to cancel the account and refund the $306. I was told they could cancel the account, no problem. However, since I paid more than two months in advance they would not refund. Huh? Well, after filing several complaints and citing the Consumer Protection (Distance Selling) Regulations 2000, I got my refund.
Similar situation on 3/11/2008. I am moving my customers to a new reseller account with a more reputable company and somehow this customer was able to renew their hosting account although I turned off the feature in the [read more...]