primehosting.co.uk
Average 2.4 out of 10
Total reviews: 5
Recommended by: 1
Opposed: 4
Official responses: 0

Prime Hosting Review. Was primehosting.co.uk good web hosting in United Kingdom?

5 user reviews; 0 support responses; 0 testimonials; 0 products, 0 promotions, 2 social accounts, Alexa #0; 📆 listed 2008 (#10164)
primehosting.co.uk
Prime Hosting
1 Ball Green, Cobra Court
Stretford m32 0qt
UK
☎ Phone 0161 615 1265

Website language(s): en

primehosting.co.uk is inactive, but is redirected to m247.com
🏆 Alexa Rating 0 👤 User Rating 🙌 Average 2.4 out of 10
👉 Total reviews: 5
👍 Recommended by: 1
👎 Opposed: 4
🤝 Official responses: 0

💰 Price Range $$$
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Note: Add a promotion or coupon

Things to do
"About page" URL or "Contact page" URLs are missing
Products (plans) are missing
71%

👪 Most Recent Customer Reviews

📅
-anonymous- (sheff.weather@g...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Very poor customer support. If they can't fix via email eventually they will ignore you. You then have too ring them up which then seems to get them moving again.
Unannounced server work restored my old web site and now the sight has gone down again for 24 hrs plus and the fiels are all corrupted.
Emails are now being ignored and twitter they've stopped updating.
📅
Rusty (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Regular downtime and very poor customer service
Recently their entire server array went down for 48 hours. Websites went back up but with a 2 month old backup. Telephone support was closed and told people to check Twitter in which they do a standard tweet every four hours with no explanation at all. Called parent company (M247) and was told the same things with no explanations and no confirmation of when the latest back-up was.

I have given this company the benefit of the doubt so often but this is the final straw. I phone support at least once a month and that is just not acceptable. I even paid extra to have my own dedicated IP for emails due to their normal ones going on spam lists on a weekly basis.

I am now going to move hosts and I warn everyone to avoid this company at all costs.
📅
Max (bme79@y...) / soton.me.uk
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I would not recommend to use Primehosting.
I was using them since 2004 when they being uh-hosting but than they changed to Primehosting.
Last year my web site was down all the time.
I decided to move to another hosting company.
I would not recommend to use them.
MORE REVIEWS

📄 Editorial Review

🔧 Services: Web HostingDomain Registration
In 2011 Prime Hosting and UH Hosting, both divisions of M247 Ltd, have combined to form a single but highly focused and experienced hosting provider, specialising in Linux and cPanel web hosting.

Prime Hosting goes above and beyond the call of duty, providing 24/7 phone and e-mail support to all clients, regardless of their size.

Prime Hosting was set up in early 2004 and quickly gained a reputation for quality of service and support, largely via word of mouth from their original and small client base. Over the years Prime Hosting continued to grow and expand and became one of the first UK web hosting providers to offer Ruby on Rails hosting.

With services now spanning Dedicated Servers, Fully Managed Virtual Private Servers, Reseller Web Hosting and with the financial stability of M247 Ltd, Prime Hosting is going to be in the industry for a very long time!

Sold to UH Hosting Ltd (100% owned by Open Hosting Ltd), Prime Hosting added to it's strong service portfolio, including Windows Web Hosting, Unix reseller hosting, shell hosting and Linux Web Hosting, co-location and dedicated servers.

UH Hosting was launched in May 2002 by James Smith, with the intention of specialising in UK based Windows Web Hosting. Shortly after the launch, UH were able to launch other services, including shell hosting and Linux Web Hosting. In 2003 it quickly developed into Unix Reseller Hosting, Co-location and Dedicated Server markets. Finally in November 2005 UH Hosting Ltd was acquired by Open Hosting Ltd. In an increasingly competitive market, the sale of the business provides improved service to clients and better position the business for growth.

In March 2009, Open Hosting Ltd (now M247 Ltd), opened a data-centre in Stretford, Manchester. The majority of UH Hosting's equipment was moved from London to utilise the new highly efficient facility in Manchester giving our Prime Hosting customers access to even greater facilities.

Shared
PrimeSite Everything you need to start your web site, only GBP 10 per month!

Our PrimeSite web hosting package is suitable for anyone who wants a web site. We include e-mail hosting along with free software to help you easily and quickly create your own web site.

We have invested heavily in virtualising our infrastructure, this ensures high availability. For example, if a node were to fail, our system automatically fails over to another node within one minute. We can achieve this because our storage is centralised, we're utilising the latest redundant instant failover RAID 6 ISCSI SAN's for maximum performance and flexibility. The node servers are running the latest Intel Xeon 5600 series CPUs with 48GB of RAM. We also monitor individual node workload to ensure an equal balance is maintained across the cluster.

Reseller
For only GBP 29 per month, your account has no limits. We operate a "fair usage" policy with our unlimited package. In a nut shell, it outlines what you can't do, for example, you can't use the service to maintain a large public or private file download site.

cPanel - All the features listed below are managed through cPanel, the end user control panel
WHM - Resellers have access to Web Hosting Manager, add and manage new domains from this area

Dedicated Servers
You start with the base, this comprises a minimum spec, the server can then be enhanced with additional high spec options, software and management options.

The difference between unmanaged and managed
Our base servers are unmanaged. This means we supply and look after your hardware. The server is presented to you with the OS installed. Any software or application changes are your responsibility.

We can partly or fully manage your server. This means we take responsibility for your OS configuration and initial application setup. For example we can setup a web server, mail server etc.

VPS
Virtual Private Server, is a form of hosting providing more control and protection from the disadvantages of shared hosting.
Core Features
* Redundant instant failover storage
* Rapid node failure recovery
* Full 24/7 Phone support
* Full SLA on network, storage and node availability (99.99% per month)
* Backups included
* Private LAN included
* FREE SSL certificate
* Three FREE Domain Names
* Two external MySQL databases on our redundant cluster

🏢 Data Center


Manchester Datacentre

* Electronic access control
* Advanced cold-aisle containment system
* Unmatched quality of technical infrastructure
* Dedicated detached building
* Located in secure fenced compound
* Multiple physical security layers
* One of the UK's most energy efficient facilities
* State of the Art Adiabatic cooling system with full CRAC failover
* Industry leading PUE of 1.18
* Fully automatic diesel power generation
* 72hrs fuel storage on-site with refuelling SLA
* Resilient N+1 UPS power protection
* A+B power feeds available
* Full mains failure simulated in monthly test
* Dedicated onsite High-Voltage substation
* Manned 24/7/365 by expert staff
* Overhead data cabling trays
* 1MVA site power capacity
* Advanced VESDA laser smoke detection
* FM200 Fire Suppression gas discharge
* Multiple diverse optical fibre connections
* 40-gigabits of live Internet connectivity
Website research for Prime Hosting on December 19, 2011 by WebHostingTop

🎁 Prime Hosting Promotions

There is no coupon code or promotion listed.

📤 Prime Hosting Plans

There are no products or services listed yet!

Note: This information may be outdated, this company don't offer web hosting services anymore!

Contact Information

📊 Web stats

📂 Details for http://www.m247.com/
📥 Website DNS: a.ns.ns247.net => 89.238.129.66 ( Manchester ) / M247 Ltd - m247.com
b.ns.ns247.net => 89.238.133.66 ( Manchester ) / M247 Ltd - m247.com
c.ns.ns247.net => 23.92.16.125 ( Cedar Knolls ) / Akamai Technologies Inc. - akamai.com
d.ns.ns247.net => 106.186.115.231 ( Tokyo ) / KDDI Corporation - kddi.com
🔨 Server Software: Apache/2
📌 Website IP: 89.238.188.42
📍 IP localization: United Kingdom, England, Manchester - see top providers in Great Britain
🔗 ISP Name, URL: M247 Ltd, m247.com

✅ Customer testimonials

There are no user testimonials listed.

📋 Prime Hosting News / Press release

UH Hosting Acquires Prime Hosting - UK Web hosting provider UH Hosting (uh-hosting.co.uk) announced last week it has acquired Prime Hosting (primehosting.co.uk) for an undisclosed sum.
Prime Hosting specializes in cPanel based Web hosting and integrates into all the services provided by UH Hosting.The acquisition will see Prime Hosting continue as its own brand and all clients will benefit from enhanced support, including the introduction of phone support. All clients will continue to receive the best possible service at great prices. UH Hosting offers Web hosting services to over 3,500 active individuals and businesses, primarily in the UK market.
[search all primehosting.co.uk news]

📣 Prime Hosting Social Networks

No official account on Linkedin yet
http://www.m247.com/  (RSS error) Blog added on September, 2015, with total 0 articles.

Reviews👪 Prime Hosting Customer Ratings

The quick stats of Prime Hosting profile shows a note average of 2.4 out of 10, counting 5 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!

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📅
Gordon (gordonmdoyle@g...) / thebarras.co.uk
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Prime Hosting / UH Hosting / M247 .... bad experience
I started hosting sites with UH Hosting many years ago. I can't actually remember when but at least 10 years.

At first when it was just a small company things were ok. I gave them a bit of slack because they were new and the main man James Smith seemed particularly keen to make things work.

He made himself available in various ways so that should a problem arise you could either email him, post on his support forum, speak directly to him on IRC channel, raise a ticket through the support system, or even phone him.

Then a couple of years ago things started to falter. The servers kept crashing, sites going down. The support forums full of people complaining.

I stuck with him. In fact whenever there was a problem I would try and help by suggesting what the problem was, or sending him logs so that he could fathom the problem.

Mostly the issues were resolved quickly. I had to change servers a few times to keep things working.

You could tell things were getting too much [read more...]

📅
Alistair Moore | website@g...
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Excellent control and features.
Price is reasonable however the big benefits are the ease of use, along with the customer support.

I originally was hosted through a reseller account however when my reseller did not match his bills primehosting were very good at moving my site to them directly with similar settings as I had.

The features and flexibility is fantastic in comparison to many other providers and I would wholly recommend.

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