✔ pair.com review
11 user reviews; 0 support responses; 0 testimonials; 16 products, 1 promotion, 7 social accounts; 116,309 hosted domains, Alexa #52319; 📆 listed 2005 (#1740)Pair.com
Website language(s): en-US
2403 Sidney Street Suite 210
Pittsburgh , PA 15203 US
☎ Phone 1.877.724.7638
📠 Fax 1.412.381.9997
📧 support@p...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-anonymous- (humbads@g...) / atensoftware.com
😉 I have had a dedicated server since 2010 with pair networks. Tech support is and always has been phenomenal. Through 2017, they regularly (every 2 years) upgraded the hardware of the server at no extra monthly cost and zero or minimal one-time fee. The best part was the upgrade was totally handled by them (no effort on my part). Then, in Jan 2018, they went from being owned by the original owners to bought by another company. There have been no hardware refreshes since then, and no plans to offer any. Hardware upgrades cost an arm and a leg. IMHO, the new owners are treating the company like a cash cow and just milking the customers who are locked in. The dedicated server hosting plans do not even list the CPU you get, just the number of cores. What in the world! They are not serious about dedicated servers anymore. I've already moved to another company, but sad to see such a great dedicated hosting company go downhill.
📅
-anonymous- (infolox@w...) / embedded.ch
😠 pair.com was best for 20 Years, now it's useless
I im now for 23 years at Pair.com and i'm now about to leave, because the
shared servers are sometimes so slow, that a page which usually
takes less than 1 second to load loads in up to 120 seconds.
Load averages go up to 140 and this is really a mess.
I im now for 23 years at Pair.com and i'm now about to leave, because the
shared servers are sometimes so slow, that a page which usually
takes less than 1 second to load loads in up to 120 seconds.
Load averages go up to 140 and this is really a mess.
📅
-anonymous- (info@a...)
😉 Worst Billing Support
Customer phone support are excellent...but we tried for years to migrate our account but could not get it to happen. We paid a lot of money and did not use 30% of our allocation and received grief beyond grief. They send you chocolates which are terrible when you have a high value account. Gouge Gouge Gouge
We are leaving after 20+ years
Customer phone support are excellent...but we tried for years to migrate our account but could not get it to happen. We paid a lot of money and did not use 30% of our allocation and received grief beyond grief. They send you chocolates which are terrible when you have a high value account. Gouge Gouge Gouge
We are leaving after 20+ years
MORE REVIEWS
📄 Editorial Review
🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter⇔ Redirected domains: pairdomains.com pairnic.com hostpair.com
Active since 1995, Pair has gained many years of experience in the hosting field and expended their services. They offer services on 6 continents, more than 120 countries and currently host over 140,000 domains.
The company offers the following web hosting products:
- Shared Hosting;
- VPS Hosting;
- Dedicated Servers;
- Domain Registration;
- CDN;
- SSL Certificates;
Shared hosting plans include server tools (Malware Scanning Tool, Software Installation Tool, Drag-and-Drop Site Builder), SFTP and SSH access, as well as unlimited domains and sites protected by free SSL. Pair offers support for customers who work with PHP, Apache, Perl, Python, Java or MySQL databases. You get robust email hosting (with features, such as custom email addresses, webmail clients, mailbox rules likes vacation autoresponder and others).
VPS servers run on SSD drives and they are easily scalable. Your data is kept safe with SSL certificates and automatic malware scanning designed to detect malware threats. In terms of unlimited features, customers get unlimited email addresses and unlimited websites.
Dedicated servers include custom server configuration, RAID and storage options, as well as tools to manage your server (development tools, backup tools, email hosting tools). You can also:
- Personalize email addresses;
- Customize junk and spam filtering;
💰 Price & Cost
Their prices are budget-friendly for customers, although VPS servers might seem slightly expensive when compared to other companies.
A remarkable advantage is that they provide a 100-day money-back guarantee for their services. This is pretty rare in the hosting industry, as the majority of hosting providers offer 30 days for customers to get a refund.
⌛ Reliability
The company promises performance, security and great uptime, but they do not provide a particular uptime rate. However, the company does run on powerful hardware.
🏢 Data Center
The headquarters of the company is located in Pittsburgh, USA.
✍️ Customer Support
Active support 24/7, customers can contact them through e-mail, phone, ticket support, Facebook, Twitter or Instagram. They also display Crowdcast webinars that are available for customers looking for some guidelines on how to manage their online business.
🔨 Control Panel
The company uses their own control panel. This is intuitive and easy to use even for customers that come with basic tech knowledge.
🎯 Conclusion
Pair is a US-based hosting provider with many years of experience in the hosting industry offering well-equipped hosting solutions.They offer good prices and a remarkable refund policy where customers can get their money back within 100 days from the moment of purchase.
They run on powerful hardware but even if they promise constant monitoring and reliability, there is no specific mention of an uptime guarantee.
Overall, Pair is a great choice for online projects as they provide a good range of products available for affordable prices.
🌏 Server locations:
Pittsburgh📢 Special pages
Website research for Pair.com on November 18, 2020 by WebHostingTop
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Plans📤 Pair.com Website Products
🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
---|---|---|---|---|---|---|
Package 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Support 24/7 MySQL Databases 15 Drag and Drop Site Builder Available 1-Click WordPress Install 24/7 US-Based Support 500 Custom Email Addresses All Web hosting services include our 100-Day Money Back Guarantee! 🔗 Plan URL : https://www.pair.com/solutions/shared/ | $5.95/mo. | 15 GB | 75 GB | 0 / unlimited | |
Package 2 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Support 24/7 MySQL Databases 30 Drag and Drop Site Builder Available 1-Click WordPress Install 24/7 US-Based Support 500 Custom Email Addresses All Web hosting services include our 100-Day Money Back Guarantee! 🔗 Plan URL : https://www.pair.com/solutions/shared/ | $9.95/mo. | 30 GB | 150 GB | 0 / unlimited | |
Package 3 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Support 24/7 MySQL Databases 60 Drag and Drop Site Builder Available 1-Click WordPress Install 24/7 US-Based Support 500 Custom Email Addresses All Web hosting services include our 100-Day Money Back Guarantee! 🔗 Plan URL : https://www.pair.com/solutions/shared/ | $17.95/mo. | 60 GB SSD | 300 GB | 0 / unlimited | |
Package 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Support 24/7 MySQL Databases 80 Drag and Drop Site Builder Available 1-Click WordPress Install 24/7 US-Based Support 500 Custom Email Addresses All Web hosting services include our 100-Day Money Back Guarantee! 🔗 Plan URL : https://www.pair.com/solutions/shared/ | $29.95/mo. | 80 GB SSD | 400 GB | 0 / unlimited | |
🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
Dedicated Hosting | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 512000 MB 💪 CPU : 32 cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Truly Fully-Managed Server Software Network Operating System Security Server Hardware Network Backups Software Patches Database Servers Load Balancing Multi-server Networking Custom Software Installation Storage Solutions WordPress-Optimized [...] 🔗 Plan URL : https://www.pair.com/solutions/dedicated/ | $99.00/mo. | 3750 GB | unmetered | 500 GB / 1 | |
🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
VPS Starter I | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 1 vCPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Support 24/7 Fully Managed Your Virtual Private Server is fully managed by our team of experts. We handle the hardware, the network, the operating system, and the uptime. You never need worry. Local 24x7 Support Our support engineering team is [...] 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $29.95/mo. | 20 GB SSD | 500 GB | 2 GB / 0 | |
VPS Starter II | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 2 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $39.95/mo. | 30 GB SSD | 750 GB | 2 GB / 0 | |
VPS 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 4000 MB 💪 CPU : 4 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $79.95/mo. | 60 GB SSD | 1,500 GB | 4 GB / 0 | |
VPS 2 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 6000 MB 💪 CPU : 4 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 VPS Professional Package Support 24/7 Fully Managed Your Virtual Private Server is fully managed by our team of experts. We handle the hardware, the network, the operating system, and the uptime. You never need worry. Local 24x7 Support Our [...] 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $129.95/mo. | 100 GB SSD | 2,500 GB | 6 GB / 0 | |
VPS 3 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $179.95/mo. | 200 GB SSD | 3,500 GB | 8 GB / 0 | |
VPS 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔋 RAM : 10000 MB 💪 CPU : 4 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.pair.com/solutions/vps/ | $229.95/mo. | 300 GB | 5,500 GB | 10 GB / 0 | |
🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
.com | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 .net $9.95 / year .org $10.11 / year .info $2.13 / year .ac $42.93 / year .me $10.18 / year .us $6.68 / year 🔗 Plan URL : https://www.pairdomains.com/ | $8.00/yr. | ||||
🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
pairSSL Positive | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔐 Domains protected : 1 2048-bit SSL Certificate Up to 256-bit SSL Encryption SHA-256 Strength Certificate Domain Validated Relying Party Warranty $10,000 Domains Secured Single Domain PRICE: 1 Year $10 2 Years $17 Secure Certificates are available in the [...] 🔗 Plan URL : https://www.pair.com/solutions/pairssl/ | $10.00/yr. | 1 | |||
pairSSL Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔐 Domains protected : 1 2048-bit SSL Certificate Up to 256-bit SSL Encryption Domain Validated Domains Secured Single Domain 🔗 Plan URL : https://www.pair.com/solutions/pairssl/ | $59.00/yr. | 1 | |||
Positive Wildcard | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔐 Domains protected : Unlimited 2048-bit SSL Certificate Up to 256-bit SSL Encryption Domain Validated Domains Secured Domain & Multiple Subdomains 🔗 Plan URL : https://www.pair.com/solutions/pairssl/ | $100.00/yr. | all subdomains | |||
🔧 CDN | Keep mouse over features! | 💰Price | 📶 Transfer | 📆 Updated | 🔌 Domains Allowed | |
pairCDN | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Domains Allowed : Unlimited Pricing Shared Hosting 10 GB $1.00/per Bucket VPS & Dedicated Hosting 50 GB $5.00/per Bucket Each site with the pairCDN service enabled will be billed the monthly rate shown above, per bucket of usage. Data transfer is rounded up to the [...] 🔗 Plan URL : https://www.pair.com/solutions/content-delivery-network/ | on request | unmetered ($ 0.1/GB) | Unlimited |
Contact information is managed by pair.com representatives domain@p..., sales@p..., webmaster@p..., admin@p..., support@p..., contact@p..., Pair Networks - busdev@p... [login] | Last company update:
📊 Web stats
⚑ Targeting: | Canada, United States |
📂 Details for https://www.pair.com/ | |
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📥 Website DNS: | |
🔨 Server Software: | cloudflare |
📌 Website FIRST IP: | 172.67.210.110 |
📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
📌 Website Extra IPs: | 104.21.34.254 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
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📋 Pair.com News / Press release
Rackspace, ZeroLag Most Reliable: Poll - Hosting companies Rackspace (www.rackspace.com) and ZeroLag Communications (www.zerolag.com) have been found to have the most reliable home pages in the industry for the month of September, having been the only two sites that responded to each request made by Netcraft's performance survey throughout the month.
This announcement marks Rackspace's first place showing this year, however, the managed hosting firm known for its "fanatical support" has landed on the top ten for three months in a [...]
This announcement marks Rackspace's first place showing this year, however, the managed hosting firm known for its "fanatical support" has landed on the top ten for three months in a [...]
ShopSite Launches Version 10 - E-commerce shopping cart and catalog software provider ShopSite (www.shopsite.com) has released ShopSite version 10, an industry-leading e-commerce software option for hosting providers, online merchants and Web designers, with the addition of an HTML editor, inventory API, and support for Doba drop shipping service.
"We are excited that ShopSite has achieved the status of a Certified Integration Partner, having recently completed an integration with Doba's product sourcing API," Doba chief [...]
"We are excited that ShopSite has achieved the status of a Certified Integration Partner, having recently completed an integration with Doba's product sourcing API," Doba chief [...]
Pair Networks Nurtures Web Incubator - Web hosting company pair Networks (pair.com) plans to help entrepreneurs turn their web-based ideas into successful businesses through its new pairIncubator (pairincubator.com), a program offering start-up resources and business expertise in exchange for company share.
According to the announcement last week, the web technology incubator is located at the pair.com headquarters in Pittsburgh and will help participants set up their business, provide the use of hardware and workspace, provide [...]
[search all pair.com news]According to the announcement last week, the web technology incubator is located at the pair.com headquarters in Pittsburgh and will help participants set up their business, provide the use of hardware and workspace, provide [...]
📣 Pair.com Social Networks
https://twitter.com/pairnetworks
We offer the best in web hosting services, fully managed dedicated servers, VPS, and domain name registration services. 24/7/365, US-based support.
Account started from April, 2009, having already 12336 tweets with 2435 followers and 420 friends. Last activity on . See recent tweets:
We offer the best in web hosting services, fully managed dedicated servers, VPS, and domain name registration services. 24/7/365, US-based support.
Account started from April, 2009, having already 12336 tweets with 2435 followers and 420 friends. Last activity on . See recent tweets:
- The system issues this morning that impacted your access to our Account Control Center have been resolved. Thank you for your patience!
- We are experiencing system issues this morning that may impact your access to our Account Control Center. We are aw… https://twitter.com/i/web/status/1659544316941852672
- It’s time to ring in the New Year! We at Pair are starting 2023 with a renewed sense of possibility & promise an… https://twitter.com/i/web/status/1609550026467934211
https://www.facebook.com/pairnetworks/
About: pair Networks provides Web hosting and Domain Registration services to businesses, bloggers, artists, musicians, and organizations from around the world.
pair Networks account is having many likes, talking about them several people. Last activity on . Recent posts:
About: pair Networks provides Web hosting and Domain Registration services to businesses, bloggers, artists, musicians, and organizations from around the world.
pair Networks account is having many likes, talking about them several people. Last activity on . Recent posts:
- How to Sell on Social Media Without Being Too "Salesy" http://bit.ly/2ngOXaR
- Show your donors you care. Provide a fast, secure, reliable website this Giving Tuesday. Move to pair. http://bit.ly/31a3sfR
- How to Use Google Search Console to Increase Traffic to Your Site http://bit.ly/2n1g75t
Pair.com Blog (RSS error) Blog added on February, 2012, with total 229 articles, Language en-US. See recent blogs summary posts:
- What Is Web Hosting? Part 1 - By Leslie Mcilroy If you have a web page, you have one of many web hosting sites to store your files and make them accessible to the world. So how do you choose? First, you'll want to educate ...
- Secure Your Hosting Account in 2022 - Why Security Matters The virtual world is booming, but so is the darker underside of the internet. Various hacks have made news this past year, and it's likely only going to get worse. Websites ...
- Detect Malware on Your Website (Before It’s Too Late) - Malware is a type of malicious software. It can infect websites with all sorts of nasty side-effects, ranging from poor site performance to defacement to infecting site visitors. The post Detect ...
📈 Domains trend
Reviews👪 Pair.com Customer Ratings
The quick stats of Pair.com profile shows a note average of 5.7 out of 10, counting 11 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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(5 = 45.45%) | |
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(2 = 18.18%) | |
(4 = 36.36%) |
📅
Olivier | a888@r...
😁 Hosted at Pair since 2000
I started at Pair in 2000 with a Basic account and a static website for hobby.
In 2006 I builded an "eCommerce website" without nothing to sell, just for fun and to make money with Google Adsense. I moved for an Advanced account.
In 2008, I created my eCommerce company. I had 3 eCommerce websites and I was selling clothes.
In 2011, I moved for a Webmaster account, and managed +20 websites. I make 6 figures.
In 2012, I manage +30 websites all by myself (eCommerce, WordPress).
I think to move on a VPS in the next months, because I think to sell abroad. Always at Pair.
In my humble opinion, Pair is a very serious company, the staff knows his business and with whom you can develop your business in the long term. I rarely worry. When one of my sites stops, it's often a MySQL database problem server, I phone to support, and generally, this site restarts within next 10 minutes.
I used to tell my partners: "Pair contributes 80% of my success".
I can not change of web [read more...]
I started at Pair in 2000 with a Basic account and a static website for hobby.
In 2006 I builded an "eCommerce website" without nothing to sell, just for fun and to make money with Google Adsense. I moved for an Advanced account.
In 2008, I created my eCommerce company. I had 3 eCommerce websites and I was selling clothes.
In 2011, I moved for a Webmaster account, and managed +20 websites. I make 6 figures.
In 2012, I manage +30 websites all by myself (eCommerce, WordPress).
I think to move on a VPS in the next months, because I think to sell abroad. Always at Pair.
In my humble opinion, Pair is a very serious company, the staff knows his business and with whom you can develop your business in the long term. I rarely worry. When one of my sites stops, it's often a MySQL database problem server, I phone to support, and generally, this site restarts within next 10 minutes.
I used to tell my partners: "Pair contributes 80% of my success".
I can not change of web [read more...]
📅
Steve Kinney (admin@p...) / pilobilus.net
😁 I have used pair.com for about 8 years, to host static sites including commercial clients with very high bandwidth requirements. I have never seen downtime or slow content delivery, and have never seen a problem with high volumes of e-mail. I have been consistently impressed with the quality of their tech support, on those rare occasions I have needed questions answered.
I am not in a position to comment on complaints re the performance of Wordpress on Pair servers. Pair Networks is a UNIX oriented service and people who intend to "start ignorant and stay ignorant" about the basics of how the Internet works would be well served to go elsewhere. But if you are willing to learn, their online help and how-to docs are excellent.
I am not in a position to comment on complaints re the performance of Wordpress on Pair servers. Pair Networks is a UNIX oriented service and people who intend to "start ignorant and stay ignorant" about the basics of how the Internet works would be well served to go elsewhere. But if you are willing to learn, their online help and how-to docs are excellent.
📅
beth (beth.nicol@g...)
😁 I would have rated pair as 10's until I started getting the "why don't you consider moving all of your sites to MovableType" when they disabled them because of high load (these sites are Wordpress and MediaWiki); This has been mostly in the last month (October 2009).
Other than that, I have had very good experiences with Pair and it's Support.
Other than that, I have had very good experiences with Pair and it's Support.
📅
Mike Ross (Squeevox@m...)
😠 Pair doesn't read the totality of support messages to them leading to the undoing of previous fixes.
Some of their people are real good but their working fixes get undone by the next guy when you have another query.
They of course assume that I know what they are talking about and give me instructions for a geek instead of consumer.
After over a year of over usage charges they finally told me that they gave me two mailboxes which are filled with spam. I never asked for or needed them; my e mail goes through my domain. So my problem ended up in both billing and support....and somehow sales.
After a lot of money and time I got someone there from support to fix everything thought...and billing and sales got involved and my inbox disappeared again with lost orders,business, personal etc.
I really don't have the time to continue as I have to get in touch with these idiots somehow. I was just checking to see if others posted on the net similar negative experiences.
Some of their people are real good but their working fixes get undone by the next guy when you have another query.
They of course assume that I know what they are talking about and give me instructions for a geek instead of consumer.
After over a year of over usage charges they finally told me that they gave me two mailboxes which are filled with spam. I never asked for or needed them; my e mail goes through my domain. So my problem ended up in both billing and support....and somehow sales.
After a lot of money and time I got someone there from support to fix everything thought...and billing and sales got involved and my inbox disappeared again with lost orders,business, personal etc.
I really don't have the time to continue as I have to get in touch with these idiots somehow. I was just checking to see if others posted on the net similar negative experiences.
📅
G W (strangest@c...)
😠 I actually switch my clients away from Pair and Pair Networks very cheaply, because it makes maintenance of their site easier in the long run. Pair shared hosting is horrible at best, with no access to log files, .htaccess files scattered everywhere, and seriously botched upgrades which brought our site down for days.
We kept the SSL keys purchased under Pair Networks, and wrote to them a month before they were scheduled to expire, asking to renew only the SSL keys.
We assumed all was good and the credit card would be billed again. But lo and behold, they waited until the DAY OF OUR SSL KEY EXPIRY to tell us that they cannot renew the SSL key, since they no longer host us, and they cannot install it themselves. The site owner was away at a conference, and was livid, as he should be. We're spreading the word about how terrible Pair hosting happens to be.
We kept the SSL keys purchased under Pair Networks, and wrote to them a month before they were scheduled to expire, asking to renew only the SSL keys.
We assumed all was good and the credit card would be billed again. But lo and behold, they waited until the DAY OF OUR SSL KEY EXPIRY to tell us that they cannot renew the SSL key, since they no longer host us, and they cannot install it themselves. The site owner was away at a conference, and was livid, as he should be. We're spreading the word about how terrible Pair hosting happens to be.
📅
Harry Davis (hmcl1@y...)
😁 Customer support is exemplary; all emails arrive virtually at the same moment; never any problems. Excellent host, pair.com
📅
vlad (-no email-)
😁 very reliable, quick response to email requests/questions. never needed customer service. price is high for the features offered but the reliability of the service makes it worth it. never had a delayed email in more than 6 years.
📅
Alex (alxram@g...)
😠 If you want to host any type of blog or database driven website (like Wordpress) I don't recommend pair. The minute you start getting significant traffic (even on a high-volume account) they'll disable your site without warning. Then they'll act like it's your fault for using Wordpress, and they won't re-enable your site until the traffic goes down. Their 'high volume' accounts are only good for static html based websites.