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pachosting.hk
Average 2.9 out of 10
Total reviews: 18
Recommended by: 4
Opposed: 14
Official responses: 0


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Pac Hosting review

18 user reviews, 0 support responses, 0 testimonials, 14 products, 0 promotions, 4 social accounts, 618 hosted, Alexa #1040308, listed 2014 (#18896)
pachosting.hk
Pac Hosting
31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay
HK
Phone (852) 5804 3922

Website language(s): zh-CHS zh-CHT en-US
Alexa Rating1,040,308▲ 277,329 User RatingAverage 2.9 out of 10
Total reviews: 18
Recommended by: 4
Opposed: 14
Official responses: 0

Price RangeHKD 0.00 - HKD 2,950.00Support24x7Offer CurrencyHKD
Payment OptionsCredit / Debit / Prepaid Cards, PayPal, AliPay
SEO MOZ Authority24/46Links4,259
Profile completion status:
Things done
Note: Company descriptions is short. Recommended 1000 chars
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added
Note: Add a promotion or coupon

100%

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
Absolutely terrible service. They are now owned by Vodien Internet Services. When you go Pachosting website for tech support, you call the telephone number for tech support from the pachosting website and it leads to Vodien SALES team, who have no idea who Pac Hosting is and why you are calling their sales team. This then leads to 8 minutes of confusion, then you are put on hold forever waiting for the tech support team from Vodien. If you looked up Shit in the dictionary, you may see Pachosting mentioned there lol.
-anonymous- (-hidden-) / coretelnet.com
Time Hosted: 6 mo. to 1 year
Global rating
They are little expensive, and they don't offer such quality considering such a high cost. It is a waste of money if you are looking for quality service which some affordable service provider offer like Big Rock, Domain Racer provides to their customer.
-anonymous- (alex@s...) / securex.hk
Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
Pachosting is rubbish, stay away.l!!!
Has been struck with this company for few years. First year is OK, but, the recent three years are extremely horrible in terms of stability and service altitude. A lot of basic features is missing, as per standard exchange service. Very unstable service, website access can keep on halting for every few minutes forever, without admitting there is a problem. Email service got interrupted in whatsoever style, frequently, like 2-3 times in week, and everytime say it will not happen again, and, everytime has a gold fish memory. Worst is the integrity, when we are determined to migrate to other service provider, and, get their promise on the refund of paid but unused portion of the service, they just revert on their promise shameless when we inform them the migration date. Poor product, poor support, poor stability, poor integrity. Stay away!!!!
MORE REVIEWS
Listed and verified since 2014
pachosting.hk logo

Overview

Services: Web HostingDomain Registration | Redirected from pachosting.com

About Pac Hosting

Founded in 2002, Pachosting.hk offers a comprehensive suite of hosting and related services to help businesses establish and enhance their online presence. Pachosting.hk is a company of Vodien Group.

Vodien is a leading web hosting service provider in Asia and #1 domain name provider in Singapore. Vodien provides reliable and high-performance hosting solutions such as website and email hosting, servers, colocation, security and connectivity, all backed by 24/7 super support. Vodien is a subsidiary of Dreamscape Networks International Pte Ltd who operate multiple Domain and Hosting service companies serving and trusted by more than 2 million small business and individuals worldwide.

Special pages


pachosting.hk screenshot
Website research for Pac Hosting on January 26, 2021 by WebHostingTop

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PlansPac Hosting Website Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
SSD WordPress HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : FREE SSL, Easy Migration, MySQL 5 Database, DDoS protection, Git Support, Supported PHP, Subdomain,Domain Alias
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

1 FTP File Sharing Accounts
1 Web Domain Alias
1 Subdomain Hosting
24x7 Technical Support
Anti-malware
DDoS Protection
Cloudflare CDN
Auto Update Management
HTTP/2 Protocol
Custom Error Document
Supported PHP 7.0/ 5.6/ 5.5/ 5.4
File [...]
Plan URL : https://www.pachosting.hk/en/wordpress-hosting/features.php
HKD 58.00/mo.15 GB SSDunmetered 0 / 1
Linux Cloud Web HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

Unlimited Traffic
24-Hour Technical Support
Free SSL Certificate
Website Backup
1-Click Install Applications
HTTP/2 Protocol
Git Support
Custom Error Document
Supported PHP Version PHP 7.3/ 7.2/ 7.1/ 7.0/ 5.6/ 5.5/ 5.4/ 5.3/ 5.2
Customer Control [...]
Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/linux-hosting-pricing.php
HKD 95.00/yr.20 GB SSDunmetered 0 / 1
Shared - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Windows Cloud Web HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, Wordpress, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

Windows Server 2016
Unlimited Traffic
24-Hour Technical Support
Free SSL Certificate
Website Backup
1-Click Install Applications
HTTP/2 Protocol
Git Support
Custom Error Document
Supported PHP Version PHP 7.3/ 7.2/ 7.1/ 7.0/ 5.6/ 5.5/ 5.4/ 5.3/ [...]
Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/windows-hosting-pricing.php
HKD 105.00/yr.20 GB SSDunmetered 0 / 1
Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
DS-LitefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : Plesk, CentOS Web Panel
Category : Backup
Support Options : Email, Phone / Toll-Free, Live Chat
RAM : 16000 MB
CPU : Intel® Xeon® E3-1230v6 (Or equivalent)
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

CentOS 6 / 7
Ubuntu 14 / 16
Debian 7 / 8
Fedora 21 / 22
Windows Server 2016/2019 Standard Edition Calculated on Server Core
Windows Server 2012 R2 Standard Edition Calculated on Server Core
Plan URL : https://www.pachosting.hk/en/dedicated-server/pricing.php
HKD 1,398.00/mo.2000 GBunmetered 16 GB / 1
DS-PowerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : Plesk, CentOS Web Panel
Category : Backup
Support Options : Email, Phone / Toll-Free, Live Chat
RAM : 32000 MB
CPU : DualIntel® Xeon® Dual X5650 (Or equivalent)
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1
Plan URL : https://www.pachosting.hk/en/dedicated-server/pricing.php
HKD 2,098.00/mo.240 GB SSDunmetered 32 GB / 1
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1UfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Power Sockets
Dedicated IPs : 1

Network Port: 100Mb
Hong Kong Local: 30Gbps shared
International: 12Gbps shared
China:12Gbps shared
Power Supply 1A
Power Sockets 2
Service Activation Time 2-3 Business Days
Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 800.00/mo. unmetered 1
2UfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Support Options : Email, Phone / Toll-Free, Live Chat
Dedicated IPs : 2

Network Port: 100Mb
Hong Kong Local: 30Gbps shared
International: 12Gbps shared
China:12Gbps shared
Service Activation Time 2-3 Business Days
Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 900.00/mo. unmetered 2
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Support Options : Email, Phone / Toll-Free, Live Chat

.com /.net /.org /.biz HK$156 / yr
.org.hk HK$160 / yr
.asia HK $250 / yr
.com.hk HK$160 / yr
.hk HK $200 / yr
Plan URL : https://www.pachosting.hk/en/order/domain-registration-pricing.php
HKD 156.00/yr.
.hkfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Support Options : Email, Phone / Toll-Free, Live Chat
Plan URL : https://www.pachosting.hk/en/order/domain-registration-pricing.php
HKD 200.00/yr.
SSL Certificates Keep mouse
over features!
Price UpdatedDomains protected
Let's Encrypt SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : Plesk, CentOS Web Panel
Category : Backup
Support Options : Email, Phone / Toll-Free, Live Chat
Domains protected : 1

Issuance Speed 5 minutes or less
99+% browser support
Encryption level Up to 256-bit
Number of Domains Secured 1
Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
free 1
RapidSSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : Plesk, CentOS Web Panel
Category : Backup
Support Options : Email, Phone / Toll-Free, Live Chat
Domains protected : 1
Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
HKD 500.00/yr. 1
GeoTrust (EV) SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : Plesk, CentOS Web Panel
Category : Backup
Support Options : Email, Phone / Toll-Free, Live Chat
Domains protected : 1

Issuance Speed 1 - 3 business days
99+% browser support
Encryption level Up to 256-bit
Number of Domains Secured 1
Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
HKD 2,950.00/yr. 1
Emails - Linux/Windows Keep mouse
over features!
Price Updated
Start UpfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, Wordpress, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Mobile Access for Android/ iPhone/ Windows Phone and BlackBerry (POP3/IMAP), Meeting Room & Equipment Reservations, Built-in spell check is available in multiple languages, Email Aliasing, Forwarding & Auto-Responders, Document Library with Connected Serv

Basic Anti-Virus & Anti-Spam
Web Mail Online Access
Recommended for start-ups, small business owners, freelancers & individuals
Plan URL : https://www.pachosting.hk/en/email-hosting/email-pricing.php
HKD 40.00/mo.10 GB SSDunmetered
Business EmailfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Support Options : Email, Phone / Toll-Free, Live Chat

Premium Anti-Virus & Anti-Spam
Web Mail Online Access
Calendar, Contacts, Notes
Recommended for SMEs, e-commerce businesses, heavy email users
Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 75.00/mo.50 GBunmetered

Contact information is managed by pachosting.hk representatives marketing@p..., sales@p..., webmaster@p..., admin@p..., support@p..., sales@p..., contact@p..., info@p..., celia.chong@p... [login] | Last company update:

Web stats

Targeting: Hong Kong, United States
Details for https://www.pachosting.hk/en/
Website DNS: lucy.ns.cloudflare.com => 108.162.192.133 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
andy.ns.cloudflare.com => 172.64.33.101 ( Tokyo ) / CloudFlare Inc. - cloudflare.com
MX::web101.hostsoln.com => 101.100.211.161 ( Singapore ) / Vodien Internet Solutions Pte Ltd - vodien.com
Server Software: cloudflare
Website FIRST IP: 104.21.4.8
IP Location Country/State/City: United states / California / San francisco - see top providers in United States, California
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: 172.67.131.112 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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Pac Hosting News / Press release

Web Host PacHosting Adds Anti-Spam Firewall - Hong Kong-based business hosting provider PacHosting (www.pachosting.com) has introduced its new Advanced Anti Spam Firewall service for its web hosting, email and Hosted Exchange clients without users having to install software or change local settings.
Powered by Barracuda Networks Spam Firewall (www.barracudanetworks.com), PacHosting's Advanced Anti Spam Firewall features a 12-layer defense system that all incoming emails pass through, providing comprehensive email protection. The firewall ...
CirrusTech Adds Windows Server 2008 - Toronto-based Web host Cirrus Tech (cirrushosting.com) is now offering Web, standard, and data center editions of Windows Server 2008 for its dedicated server hosting plans, letting customers use Microsoft's Hyper-V and Terminal Services RemoteApp technologies.
According to Cirrus Tech's Tuesday announcement, customers can order a dedicated server with Windows Server 2008 as a robust web hosting solution that offers high availability, security and reliability. Cirrus Tech offers dedicated ...
Microsoft Loosens Virtualization Limits - Microsoft (microsoft.com) has announced a new licensing policy for virtualization product Hyper-V, loosening restrictions on customers wishing to develop more dynamic datacenters and enterprise IT systems with its virtualization software, which separates a server into multiple virtual machines able to run different applications and operating systems. 
According to an announcement by Microsoft this week, customers can now move 41 Microsoft server applications between servers on a single server
[search all pachosting.hk news]

Pac Hosting Social Networks

https://www.linkedin.com/company/pachosting/
PacHosting (established 2002) is a Privately Held entity having 65 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
Pac Hosting Blog  (RSS error) Blog added on March, 2015, with total 29 articles, Language en-US (real language zh-chs). Latest post on May 30, 2018

Domains trend


Pac Hosting Domain trend

ReviewsPac Hosting Customer Ratings

The quick stats of Pac Hosting profile shows a note average of 2.9 out of 10, counting 18 opinions. (few listed on the top of the page)
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-hidden- (-hidden-)
Time Hosted: under 1 month
Global rating
pachosting offers my company a good price with good product features. The ssd wp hosting include excellent features like i can clone a staging website for testing and i can use many templates to create the website. Good price good functions.

-anonymous- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
price reasonable
This company has a good price for me. I changed from other company and get their switching discount. So far the service is fine for me and China – HK connection is being great.
I think I would continue to use this provider.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
so far so good
Good service. My company is using the web hosting with email service included, the pricing is really acceptable for us. customer service team is being nice to my colleague. service is quite stable.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been Subscribing Website Hosting service of PacHosting for 3-4 years. At first the performance was not very stable but the price was really reasonable for my company so I decided to continue subscribing their services. And then their performance keeps improving and now I am satisfied with their services.
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Pachosting in hong kong is very bad. The machine downed 3 times in 2 months.
The sales manager Dicky told you he know nothing about the issues???
and you can never contact their management.
-anonymous- (-hidden-) / achillesapac.com
Time Hosted: 2 to 3 years
Global rating
Totally agree their "Cloud based VPS" servers is a joke. The automatic backup and restore on their VPS product often failed. It could cause your entire VPS to stuck in the task processing state with their tech having absolutely no idea how to resolve it but only offering "rebuild" the server which would delete all the backup images created via the Control Panel.

Their tech support is surely not 24x7 trying to call after HK working hours means no one picking up your phone and no one replying email.

I had an incident in restoring the server from a VM image that took more than 24 hours and is still on-going with no light in the tunnel. What worse? The cloud disk images cannot actually be extracted for deployment on another VM!!! Bye Bye redundancy and failsafe..

If you want a Virtual Server Hosting solution you should look elsewhere.
-anonymous- (lim.jeanluc@g...) / rci-oms01
Time Hosted: 1 to 2 years
Global rating
Hello everybody, We are Pachosting customer in Hong Kong and we are very unhappy about the quality of service provided by Pachosting. We have subscribed 3 VPS servers from Pachosting but the servers are down 2-3 times per week for more than 3-5 hours. No answer from support team and no actions from them.
Very Bad quality of Service.

Philip (philip@b...) / brighteraviation.com
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
do avoid
I tried pachosting based on recommendations but I cannot recommend anyone this hosting company.
1. Their customer service is a joke, there is no way it is 24h support. I tried to call them and it was impossible to have a technical discussion with them, seems like they do not know their products.
2. The technical tutorials are really bad and not complete causing lots of misunderstanding.
3. Based on my experience they lack complete customer support understanding, email was down for a week because of pachosting and they did not even help me resolve the issue fast.

Stay away from pachosting!
Stoner (stoner@m...) / not disclosing
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Pachosting.com = rubbish
Ok, I found that Pachosting charges a little higher than the market norm so I thought it was probably better than most of other companies. However, right, their prices are high, but their services is worse than any freelancers out there. Their technical support doesn't seem to have some basic knowledge, even a question simple as "How do I change my FTP password?". It took them over 3 minutes to find out. Also the shared server is just bad. I understand that shared server can be slow, but I cannot accept that it sometimes takes over 10 seconds for a website to respond (respond only, not even have the page load!) Now I moved to another company, and paying 1/3 of their price, the same website of the same content, it pops within 3 seconds! How ridiculous! Rubbish company!
John (john@m...) / anonymous.com
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
pachosting is the worst!
I've actually introduced a lot of customers to use PacHosting. There customer service is a JOKE! If you want to speak with a supervisor they say you would not be able to reach them.

If you need to upgrade a VPS or Cloud Server they say you cannot upgrade but before when you purchase the package they say "YES" you can upgrade. But their form of upgrade means re-purchasing another package.

Their 24 hrs support is not 24 hrs support. I placed a call at 3am in the morning they responded at 3pm in the afternoon.

They charge you a late fee for cancelling a server? Overall Pachosting is a SCAMMING COMPANY stay away!
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
the most inefficient service and solution ever! server always down. long repair time. inability to handle problems. very unprofessional.
Eric Wong (eric.wong@u...)
Time Hosted: 1 to 2 years
Global rating
Wow where does one start with this service provider incredibly poor service with established client of 18 months.
Customer Support is not 24/7
Email Server down for 2 Days, 3rd time in 7 months told to use webmail only, which still does not send email.
Customer support abusive and not helpful, shouting on the phone
Told to review the SLA when I complained.
Hard to cancel service.
I started on a short term contract, month to month service was OK then I went for a year and that's when it all stated If you decide to use them, do it on a short term contract only.
Eric
Robert (webmaster@c...) / china car service
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Awful customer service and payment options
This is the second time we have had service turned off with out warning even though we made the payment via bank transfer… They are so disorganized and lacking in professional customer service options. No Credit Card or PayPal options.

Would gladly change but so few companies do ASP…. It may be worth recoding to PHP just to never use them again.

Robert
-anonymous- (AngryCustomer@p...)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
The worest customer service, I have ever seen
I've contact their customer service (CS) for enrolling web hosting service, but CS said she could not answer any technical question, then I request to transfer the call to their support or her supervisor. But the CS said according to their company policy, she cannot transfer or raise the user request to their supervisor and support team. This is Absolutely Ridiculous !!!!!!
Sun Lam (-no email-) / estech.com.hk
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
The connection is always down from HKIX to it's web server.

It's cheating as no one picks up the phone call from 4:00am to 8:00am while web site is saying 24x7. The service is poor. Right now the email server is down for more than 48 hours without getting back to normal services. Very disappointed from their services.

It's IMAP server is suck while it has limited the download bandwidth. Connect their software provider and prove the problem but no solution.

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