Nexcess review
10 user reviews, 1 support response, 0 testimonials, 24 products, 0 promotions, 5 social accounts, 21328 domains, 26573 hosted, Alexa #38388, listed 2005 (#1621)
21700 Melrose Avenue
Southfield , MI 48075 US
Tel +1 866 639 2377
Fax +1-248-281-0473
support@n...Most Recent Customer Reviews
-anonymous- (-hidden-)
Nexcess pushes the envelope in developing new solutions, such as their latest cloud offering, but unfortunately does not have the experience, or perhaps funding, to back it up. We launched a simple Magneto instance on their most robust cloud offering only to have illogical technical limitations (like inability to vary permissions at file level by user) force us to open another, standard, hosting agreement as a workaround. Then, when things broke (as they started to, frequently), our tech team had to lead their to solutions, often after hours of downtime.
They are probably a great host for standard or basic clients, but we had a very bad experience when we started to trust them beyond that. Ultimately we are glad we moved away as we achieved a much more robust solution for about 1/2 the cost, all said and done.
They are probably a great host for standard or basic clients, but we had a very bad experience when we started to trust them beyond that. Ultimately we are glad we moved away as we achieved a much more robust solution for about 1/2 the cost, all said and done.
Matt (-hidden-) / sellvapeonline.net
BAD
NO. DONT GO FOR THEM. NOT SUGGESTED FOR MAGENTO 2 HOSTING! SITE IS SLOW AND GOES DOWN. WILL FIND NEW SERVER
NO. DONT GO FOR THEM. NOT SUGGESTED FOR MAGENTO 2 HOSTING! SITE IS SLOW AND GOES DOWN. WILL FIND NEW SERVER
-anonymous- (glassessquare@g...) / supwatch.com
I purchased a nexcess magento hosting service for deploying my B2C website. Nexcess's magento escrow performance is great and has great after-sales service. Great nexcess hosting service. I will recommend it to my friends and colleagues.
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Overview
Services: Web HostingDomain Registration Own datacenterAbout Nexcess
NEXCESS.NET was founded in 2000 as the proverbial "two guys in a garage" with aspirations of providing good, quality hosting services to the masses. The masses, in the beginning, were simply friends, family and any other people we could convince into using our fledgling service. It was very slow going in the beginning which gave us time to think...and write software. The InterWorx brand of web hosting control panel software was actually born, in part, out of our early days of tinkering. InterWorx™ was spun off in 2005 but we still take time to tinker during the slower days, even if they are fewer in number.As for our own growth we opened our own Data Center facility in late 2006 which allows us to provide an even higher level of customer service and support. Our data center is located in the Detroit metro area (Dearborn, MI), and we've recently begun working to make it a 100% "green" facility - beginning what will be a long committment to green web hosting. Additionally, we've released 3 new brands to further expand our web hosting offerings into virtual private servers, dedicated hosting and Michigan colocation. These new brands will round out our product offerings to provide a complete hosting growth cycle for our clients:
* MaxVPS - MaxVPS provides virtual private server (VPS or VDS) which give growing websites a cost effective upgrade path to a dedicated server. VPS systems provide the security and performance of a dedicated server but at shared hosting prices.
* EliteRAX - EliteRAX provides dedicated servers, clustered server setups such as load balanced clusters and high-availability clusters as well as colocation solutions at our facility. As clients outgrow shared and VPS hosting EliteRAX has a variety of offerings from the standard fare to the completely custom to handle this growth.
* LevelFX - LevelFX is your one stop shop for hosting accessories. Domain names, SSL certificates, website templates..you name it LevelFX has got it when it comes to getting started or accessorizing your site.
Our client base has grown since those early days and we can attribute this growth to our focus on old fashioned customer service. To this day our main source of new clients is via word-of-mouth and while many folks refer clients to us as a matter of course we do actually offer a reward for referrals. A large part of our success can be attributed to the relationships built with clients over the past years. Many of our clients have grown from very small businesses or tiny botique sites into large operations requiring complex hosting solutions over the years and we've had the pleasure of helping them grow.
Our Data Center Facility
We own and operate our own Data Center facility located in Dearborn, Michigan. This facility is the backbone of our web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our customer hosted gear. Highlights of our facility include:
* Power · Full UPS and generator backup systems installed and tested weekly [more]
* Security · All facility entrances/exits card key controlled, and facilities are staffed 24/7 and monitored by camera
* Environmental · Redundant 22-ton Liebert HVAC systems [more]
* Support · Facility staffed 24x7x365 to serve you [more]
* Connectivity · Multiple gigabits of high quality bandwidth [more]
* Fire Suppression · Pre-action dry-pipe system covering entire facility
* Data Center Space · 6400 square foot facility with over 3200 square feet of raised floor data center space
Check out our online photo tour of our facility and if you're in the Dearborn area feel free to drop us a line and we can setup a personal tour. We have both Michigan colocation and private cage space available. If you're interested in cage pricing please contact us with your power and space requirements and we will get back to you promptly.
Why Nexcess?
At Nexcess we've focused on one thing since day one: Superior Hosting Solutions. Today, our focus hasn't changed, but our products, our services and our facilities have. We are committed to providing reliable, scalable, dedicated hosting services to clients of all shapes and sizes. Come find out how we can take your hosting to the NEX level.
Downright Dedicated
No robots, we're staffed by actual human beings. We provide superior service and support through a love of the Web hosting business, years of experience and a simple vow to put the client first. Our support staff is ready to serve your needs 24x7x365.
Totally Tangible
Our Data Center is the real deal - an actual brick and mortar facility, which we own and operate in Dearborn, Michigan. This facility is the backbone of our Web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our client hosted gear.
Remarkably Reliable
Rain, sleet, shine, dragon... we're ready for almost anything. With redundant power, cooling and connectivity, our facility is equipped to handle almost any situation that may arise. We guarantee 99.9% up-time and zero packet loss internal to the Nexcess network. We provide these guarantees with utmost confidence, which is what makes Nexcess one of the most reliable Web hosts around.
Supremely Scalable
As your business grows, your hosting should too. We specialize in Web hosting solutions from the most trivial shared site to the most complex multi-server configuration. Many of our current clients started out as small shared clients and have since grown into large dedicated, even clustered, server clients. Our services page features our full range of Web hosting options.
Using https://www.nexcess.co.uk/ for UK market and https://www.nexcess.net.au/ for Australian market.
Server locations:
Special pages
Website research for Nexcess on July 27, 2017 by WebHostingTop
Promotions
Feb 12, 2019 - Do you keep hearing the name Nexcess at #MLAU19? We do to, so we're offering all attendees 90% off their first mont… more info!
Feb 4, 2019 - Get 50% off any Nexcess Cloud solution when you use code CLOUD50 during checkout. #Cloud #HostingFind out more:… more info!
Dec 4, 2018 - We're excited for WordCamp US this weekend. So excited, we've put together a coupon code for the event. Use code CL… more info!
Nov 29, 2018 - Be sure to discount your slow-moving goods, and give extra incentives to your customers in order to attract last-mi… more info!
Nov 26, 2018 - Today's your last chance to sign up for #cloud #hosting and get 90% OFF your first month. Sign up now:… more info!
Nov 24, 2018 - You've got until Tuesday to sign up for Cloud hosting with Nexcess and get 90% OFF your first month. #Magento… more info!
Nov 23, 2018 - Have you grabbed 90% off your first month of cloud hosting this Black Friday? Use code BF18 at checkout. Don't miss… more info!
Nov 20, 2018 - The Nexcess Black Friday sale means 90% off ALL cloud hosting solutions. Keep your eyes peeled this Friday!… more info!
Nov 13, 2018 - Are you ready for Black Friday? We are. Stay tuned for our biggest discount on cloud hosting ever! It's gonna be a… more info!
Nov 9, 2018 - Magento cloud hosting from Nexcess. Get 50% OFF now using code CLOUD50 at checkout.more info! more info!
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PlansWebsite Products
Contact information is managed by nexcess.net representatives support@n..., sales@n..., info@n..., clwells@n..., grubino@n... [login] | Last company update:
Web stats
| Targeting: | Australia, United Kingdom, United States |
| Details for https://www.nexcess.net/ | |
|---|---|
| Website DNS: | ns4.p03.dynect.net => 204.13.251.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com ns-185.awsdns-23.com => 205.251.192.185 ( Seoul ) / Amazon.com Inc. ns-1911.awsdns-46.co.uk => 205.251.199.119 ( Tokyo ) / Amazon.com Inc. ns2.p03.dynect.net => 204.13.250.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com ns1.p03.dynect.net => 208.78.70.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com ns3.p03.dynect.net => 208.78.71.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com ns-832.awsdns-40.net => 205.251.195.64 ( Bucheon ) / Amazon.com Inc. ns-1479.awsdns-56.org => 205.251.197.199 ( Tokyo ) / Amazon.com Inc. MX::alt1.aspmx.l.google.com => 74.125.131.27 ( Amsterdam ) / Google LLC - google.com MX::alt4.aspmx.l.google.com => 74.125.195.26 ( Mountain View ) / Google LLC - google.com MX::alt3.aspmx.l.google.com => 108.177.125.26 ( Mountain View ) / Google LLC - google.com MX::alt2.aspmx.l.google.com => 74.125.24.26 ( Amsterdam ) / Google LLC - google.com MX::aspmx.l.google.com => 64.233.167.27 ( Mountain View ) / Google LLC - google.com |
| Server Software: | Apache |
| Website IP: | 208.69.120.21 |
| IP Location Country/State/City: | United states / Michigan / Southfield - see top providers in United States, Michigan |
| ISP Name / ISP URL: | Nexcess.net L.L.C. / nexcess.net |
Customer Testimonials
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News / Press release
Managed vs. Unmanaged Servers for Magento Hosting - Dedicated server hosting is ideal for a busy Magento store, but should you choose a managed or unmanaged server? Managed vs. unmanaged Magento hosting, which is the right choice for an e-commerce store? Let's take a look at the pros and cons of each, and consider which is best for Magento retailers.
Author: Josh Ward, VP of Global Sales at managed hosting provider Nexcess.
eCommerce stores often start life on shared web hosting. Shared hosting is inexpensive. A well-engineered shared web ...
Author: Josh Ward, VP of Global Sales at managed hosting provider Nexcess.
eCommerce stores often start life on shared web hosting. Shared hosting is inexpensive. A well-engineered shared web ...
Managed Hosting Provider Nexcess Advises WordPress Users To Prepare For Gutenberg - Nexcess (nexcess.net), a Southfield, Michigan-based managed hosting provider delivering performance-optimized WordPress and WooCommerce hosting solutions globally, has advised WordPress hosting clients to prepare for the forthcoming release of WordPress 5, which will include the brand-new Gutenberg editor.
Gutenberg, which has been under development for several years as a WordPress feature plugin, is a "modern" block-based editing interface. Gutenberg would introduce numerous innovative ...
Gutenberg, which has been under development for several years as a WordPress feature plugin, is a "modern" block-based editing interface. Gutenberg would introduce numerous innovative ...
Nexcess Unveils New Cloud Hosting Platform for Delivering Its Performance-Optimized Solutions - Southfield, Michigan-based managed cloud hosting company, Nexcess, has announced the immediate availability of Nexcess Cloud (nexcess.net) Hosting Solutions – a brand new cloud hosting platform that would bring the scalability and flexibility of the cloud to Nexcess‘ performance-optimized hosting platform with solutions including WordPress, WooCommerce, Magento, ExpressionEngine, Craft CMS, and OroCRM.
The new Nexcess Cloud platform is a fully managed cloud hosting solution engineered for ...
[search all nexcess.net news]The new Nexcess Cloud platform is a fully managed cloud hosting solution engineered for ...
Social Networks
https://twitter.com/nexcess
Account started from July, 2009, having already 15168 tweets with 5636 followers and 1686 friends. Last activity on Feb 13, 2019. See recent tweets:
Account started from July, 2009, having already 15168 tweets with 5636 followers and 1686 friends. Last activity on Feb 13, 2019. See recent tweets:
- We're incredibly excited for #WCPHX! more info!
- Why are those category pages are so important? And how do you use them? Find out:more info! #WordPress via @yoast
- The future of retail is an integrated commerce experience that closes the loop and brings together online, offline,… more info!
https://www.facebook.com/nexcess/
Nexcess account is having 1 likes, talking about them 24 peoples. Last activity on Nov 23, 2018. Recent posts:
Nexcess account is having 1 likes, talking about them 24 peoples. Last activity on Nov 23, 2018. Recent posts:
- Are you consistently being smart with your updates? Are you testing all things? To keep your store running smoothly this holiday season, watch over in order these four areas: more info! #eCommerce #holiday2018
- Christi Sandvik experienced the promise of Wordpress with Nexcess. See what they have to say:
- We've started Black Friday early! Grab 90% off your cloud hosting account now by using code BF18 at checkout. more info!
https://www.linkedin.com/company/nexcess
Nexcess (est. 2000) is a Privately Held entity having 374 followers on LinkedIn and 51-200 employees, industry Internet.
Nexcess (est. 2000) is a Privately Held entity having 374 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/107971784894043504000
Nexcess account is having 314 followers and 0 plus one count. Last activity on Dec 20, 2017. See recent Google Plus Posts:
Nexcess account is having 314 followers and 0 plus one count. Last activity on Dec 20, 2017. See recent Google Plus Posts:
- When you flip over to the “text” view in the WordPress editor, you’ll see that links you’ve told to open in a new tab are now tagged with rel=“noopener”. Many WordPress users have wondered what this attribute means, why it’s being added to their li What Does rel=noopener Do In WordPress Posts
- If you launch a business and share your content on Facebook and Twitter, but your site is nowhere to be seen on Google? Here are 8 reasons why, on our new blog post! Eight Reasons Your New WordPress Site Isn't Ranking In Google
- "Bitcoin is a digital currency, also known as a cryptocurrency — it’s completely electronic, distributed, and no one has control over it. Bitcoin can be used to make purchases and other transactions, and can be converted into more traditional currencies,
Nexcess Blog Using Wordpress version 4.9.9. Blog added on 2012 Feb, with total 501 articles, language en-US. See recent blogs summary posts:
- Top Plugins To Improve Customer Retention On WooCommerce - Customer retention is key to building a successful and sustainable eCommerce business. Loyal customer spend more and visit more often. They are more likely to promote your store to their network. ...
- Does WordPress Autoblogging Have A Role In 2019? - Autoblogging was once a popular way to use WordPress. Autoblogging plugins could pull in content from other websites and republish it, creating a low-cost and low-effort site that attracted search ...
- 10 Ways to Attract New Customers To Your eCommerce Store - So you've set up your eCommerce store, you've found excellent products, and now you're sitting back and enjoying the profits. Only you're not, because no one is visiting your site. Just like with bric
Domains trend
ReviewsCustomer Ratings
The quick stats of Nexcess profile shows a note average of 4.1 out of 10, counting 10 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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Jeremy (-hidden-) / ecogeekboutique.com
Terrible spam protections
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".
I get about 300 spam emails a day.
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".
I get about 300 spam emails a day.
Annie (bravelittletoaster@h...) / ourchart.net
I plan to get a refund first thing in the morning. We shopped all around for decent hosting services for a software called e-Fiction. Nexcess claims to offer support, http://www.nexcess.net/software/efiction-web-hosting, but not one rep even knew what it was. Needless to say it wouldn't install so I tried for the wordpress plugin. After speaking with three reps, Charles refused to assist and hung up on me. Just don't do it.
rose@rosespetsupplies.com (rose@r...) / rosespetsupplies.com
Nexcess support is horrible
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [read more...]
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [read more...]
Royce (royce@j...) / joomflix.com
Everything has been fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their nameservers crashed! I have approximately 10 sites, including customer sites, hosted there on my recommendation. Imagine my dismay when all the sites suddenly disappeared!
The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.
I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.
I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
Trevor Howard (thoward233@a...)
I switch almost a year ago from Host Gator. Gator's support was very hard to get a hold of. I was on hold all the time. Nexcess has great speed, always up and excellent support. Their on-line help manuals are top-notch. I would highly recommend Nexcess for any hosting needs. The price is not the lowest, but you get what you pay for. Its certainly worth it if your running E-Commerce.
Steve (Stevefree@y...)
The good.
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.
The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.
The Bad
The cost is higher then most, the bandwidth limits are low. Thats it...
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.
The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.
The Bad
The cost is higher then most, the bandwidth limits are low. Thats it...
Jess (fivesix@g...)
I switched to Nexcess from a shared host because I wanted a host that could withstand some of the surges and peaks in traffic my website experience.
I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.
The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.
Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.
Nexcess and Eliterax may be work for you if your site doesn't get any more [read more...]
I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.
The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.
Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.
Nexcess and Eliterax may be work for you if your site doesn't get any more [read more...]
At the time the dell dual xeon line was the best we had. This was also before the SIP plans were created and when Magento itself was still very young and much more resource intensive than it is now. The server that they were on when they first signed up with us was a Celeron server for $49.95/month, lowest server we offered and when they learned of their upcoming traffic spike from being mentioned on the oprah show, they asked us if we could set them up with something higher to handle the spike. We provided them with a Dell 2850 with Dual Xeon processors. The server did indeed spike, I'm not sure exactly where they got the 1000 hits number from, but I have no way of knowing if that was accurate or not, but during the initial spike there was a hardware issue with the box. Within an hour the hardware issue was fixed and the server withstood the rest of the spikes that day that occurred from the show promotion. Once the day was over, they stayed on the box at no charge for several days [...]
Customer service representative (support@n..., ).
Customer service representative (support@n..., ).
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