2 user reviews, 0 support responses, 0 testimonials, 12 products, 0 promotions, 0 social accounts, Alexa #0, listed 2005 (#1567)

Most Recent Customer Reviews

Nick (nickm1@t...) /
Time Hosted: 2 to 3 years
Global rating
What has happened to neutralweb?
Until last week, I didn't have a problem with neutralweb, despite a few unexpected outages, but now things have become much worse.
On June 13 they went down. Normally in this situation I can't access my site but I can still at least contact neutralweb, but this time even their web site is down and I can't email them. The site then came back up for a few days and then went down again and now there has been no access for almost a week.
I can't contact neutralweb. I even tried phoning them in Mumbai but the phone number I had was either incorrect or disconnected. Friends in Mumbai couldn't even find out where they are!
I have spent 7 years building my web site and now no one can access it and I don't even know if neutralweb still exists. Their lack of communication is disgraceful. Give me back my website!!


Services: Web HostingDomain Registration
Website research for on June 1, 2005 by WebHostingTop Promotions

There is no coupon code or promotion listed. Listed Plans

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Plan A  $16.00/mo.5 GB6 GB
Neutral Web - Plan A featuresOn each of these plans, you may host UNLIMITED domains - restricted only by the total resource usage of a plan - i.e. you can host unlimited domains provided they stay within the space and transfer requirements of the plan you have ordered.

You [...]
$16.95/mo.500 MB6 GB
Plan B  $24.00/mo.1 GB12 GB
Neutral Web - Plan B  $24.95/mo.1 GB12 GB
Plan C  $39.00/mo.1 GB22 GB
Neutral Web - Plan C  $39.95/mo.1 GB22 GB
Plan D  $59.00/mo.2 GB35 GB
Neutral Web - Plan D  $59.95/mo.2 GB35 GB
Plan E  $79.00/mo.2 GB55 GB
Neutral Web - Plan E  $79.95/mo.2 GB55 GB
Plan F  $99.00/mo.3 GB65 GB
Neutral Web - Plan F  $99.95/mo.3 GB65 GB

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Web stats

Targeting: United States
Details for
Website DNS: => ( Burlington ) / The Endurance International Group Inc. - => ( Spring ) / Network Transit Holdings LLC - => ( Spring ) / Network Transit Holdings LLC -
Server Software: Apache/2
Website IP:
IP Location Country/State/City: United states / Massachusetts / Burlington - see top providers in United States, Massachusetts
ISP Name / ISP URL: The Endurance International Group Inc. /

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The quick stats of profile shows a note average of 2.5 out of 10, counting 2 opinions. (few listed on the top of the page)
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Shawn (-no email-)
Time Hosted: over 3 years
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What was once a good hosting provider with very quick, responsive support has turned in to a horrible host with support times ranging from hours to days. What happened to the 10-15 minute response times from a couple of years ago.

Five tickets already for the month of January. Zero resolved in 12 hrs or less.

If your in business to make money with a website the find something more reliable and responsive.
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